We performed a comparison between Zscaler SASE and Lookout based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison results: Based on the parameters we compared, Lookout comes out ahead of Zscaler SASE. While the two solutions offer valuable security and vulnerability management to the companies that deploy them, Zscaler SASE’s inflexible configuration, as well as its firewall management leave room for improvement.
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
"The scalability of the solution is great."
"Users get direct secure access to applications over the internet."
"Yes, it is very stable. I have never seen it go down, not once."
"I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway."
"Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE."
"The scalability is pretty good."
"The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Conflicts arise if you do not have the same management teams on the product."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
"We often face performance and latency issues with Zscaler SASE."
"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."
"An area for improvement would be the ease of configuration."
"The area that requires improvement is their support. The current support is lacking."
"The interface needs a bit of work."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
Lookout is ranked 19th in Secure Access Service Edge (SASE) with 5 reviews while Zscaler SASE is ranked 7th in Secure Access Service Edge (SASE) with 13 reviews. Lookout is rated 7.2, while Zscaler SASE is rated 8.2. The top reviewer of Lookout writes "Easy to use and setup". On the other hand, the top reviewer of Zscaler SASE writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Lookout is most compared with Check Point Harmony Mobile, Zimperium, Microsoft Defender for Cloud Apps, Microsoft Defender for Endpoint and Zscaler Internet Access, whereas Zscaler SASE is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Cisco Umbrella, VMware SD-WAN and Netskope . See our Lookout vs. Zscaler SASE report.
See our list of best Secure Access Service Edge (SASE) vendors.
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