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Comparison Buyer's Guide
Executive Summary
Updated on May 3, 2023

We performed a comparison between Zscaler SASE and Lookout based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Both deployment processes are described as easy to handle and straightforward.
  • Features: Zscaler SASE is a cloud-based proxy security solution that gives users direct and secure access to their applications over the internet, content filtering tools, and scalability for enterprises. However, its management needs to be more clearly defined and the ease of configuration and firewall management need improvement. Lookout detects vulnerabilities on users’ devices and prompts them to self-remediate their security issues, has secure tools against rogue attacks, and decreases manual work for IT personnel. Its activation on new devices using Android and iOS, as well as its API capabilities need improvement.
  • Pricing: Zscaler’s cost is described as relatively expensive and dependent on the number of users the company will deploy it to, while that of Lookout is reviewed as fair, competitive, and worth what the enterprise pays.
  • Service and Support: The technical support teams of the two solutions are described as quite good and reliable, having timely and detailed responses.

Comparison results: Based on the parameters we compared, Lookout comes out ahead of Zscaler SASE. While the two solutions offer valuable security and vulnerability management to the companies that deploy them, Zscaler SASE’s inflexible configuration, as well as its firewall management leave room for improvement.

To learn more, read our detailed Lookout vs. Zscaler SASE Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator.""The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.""The solution is stable.""The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."

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"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job.""The scalability of the solution is great.""Users get direct secure access to applications over the internet.""Yes, it is very stable. I have never seen it go down, not once.""I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway.""Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE.""The scalability is pretty good.""The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O."

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Cons
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving.""The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer""We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now.""From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."

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"Conflicts arise if you do not have the same management teams on the product.""The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information.""We often face performance and latency issues with Zscaler SASE.""We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution.""An area for improvement would be the ease of configuration.""The area that requires improvement is their support. The current support is lacking.""The interface needs a bit of work.""It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."

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Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
  • "The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
  • "There is definitely an ROI."
  • "The pricing is quite high, especially when it comes to the gateway."
  • "Zscaler SASE software is quite expensive compared to other solutions"
  • More Zscaler SASE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price. The solution comes with a… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution. Moreover, Lookout should work on multi-cloud integration and on increasing the number… more »
    Top Answer:It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job.
    Top Answer:Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific… more »
    Top Answer:The reports can be made easier. The solution takes time to fetch reports in the Database section. Otherwise, the reporting module itself is well-designed.
    Ranking
    Views
    315
    Comparisons
    255
    Reviews
    3
    Average Words per Review
    1,164
    Rating
    8.3
    Views
    6,416
    Comparisons
    5,043
    Reviews
    8
    Average Words per Review
    381
    Rating
    8.3
    Comparisons
    Also Known As
    CipherCloud
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    For the last 30 years, networks have been connecting users to applications in the data center, which was surrounded by a secure perimeter to keep apps and data safe from the outside. But with applications moving to the cloud, IoT becoming more common, and users connecting from everywhere, network security is no longer able to solve the fundamental challenge of security and is instead adding significant complexity and cost.

    Sample Customers
    Siemens, AutoNation, GE, NOV
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm10%
    Manufacturing Company10%
    Government7%
    REVIEWERS
    Computer Software Company40%
    Manufacturing Company20%
    Pharma/Biotech Company10%
    Consumer Goods Company10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm11%
    Manufacturing Company10%
    Retailer5%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business31%
    Midsize Enterprise23%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise15%
    Large Enterprise66%
    Buyer's Guide
    Lookout vs. Zscaler SASE
    March 2024
    Find out what your peers are saying about Lookout vs. Zscaler SASE and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Lookout is ranked 19th in Secure Access Service Edge (SASE) with 5 reviews while Zscaler SASE is ranked 7th in Secure Access Service Edge (SASE) with 13 reviews. Lookout is rated 7.2, while Zscaler SASE is rated 8.2. The top reviewer of Lookout writes "Easy to use and setup". On the other hand, the top reviewer of Zscaler SASE writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Lookout is most compared with Check Point Harmony Mobile, Zimperium, Microsoft Defender for Cloud Apps, Microsoft Defender for Endpoint and Zscaler Internet Access, whereas Zscaler SASE is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Cisco Umbrella, VMware SD-WAN and Netskope . See our Lookout vs. Zscaler SASE report.

    See our list of best Secure Access Service Edge (SASE) vendors.

    We monitor all Secure Access Service Edge (SASE) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.