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LogMeIn Central vs ManageEngine Desktop Central MSP [EOL] comparison

GoTo and ManageEngine are both solutions in the Remote Monitoring and Management (RMM) category. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.
LogMeIn Central
Read 19 LogMeIn Central reviews
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  • 1,302 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between LogMeIn Central and ManageEngine Desktop Central MSP [EOL] based on real PeerSpot user reviews.

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Remote Monitoring and Management (RMM)
June 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (15th)
ManageEngine Desktop Centra...
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Kelsey Braun
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
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Donathon Ong - PeerSpot reviewer
Donathon Ong
Head of Infrastructure at a financial services firm with 11-50 employees
Responsive support, a straightforward setup, and great endpoint management
There have been a few bugs. I would hope there would be a direct integration to the various cloud solutions, like Intune. Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud. It doesn't have this integration with the respective cloud solutions, and if it could have this kind of integration, it would be better. I wouldn't deploy ManageEngine as a standalone since it works better as a compliment rather than an entire solution.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest thing is remote access, to be able to get inside our network to be able to fix problems."
"If you have a small footprint in the IT department, it's a very efficient tool to give a very well-rounded perspective of remote access and security control on devices, and in an environment where it's geographically disbursed."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"If you need unattended access, then LogMeIn; I haven't found anything better."
"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."
"I like being able to dial in and transfer files for updates."
"The biggest improvement is being able to solve problems or do upgrades of software without having to go onsite."
"Remote access, we can remote access our clients, the workstation servers."
More LogMeIn Central pros
"The endpoint management is great."
"The investment that they're making, and the returns that they're getting, are significantly high and the value for purchases is quite huge."
"The most valuable feature was the patching system to apply Windows or other programs and the ability to install operating systems in computers using the network, and additionally it is easy to use."
"ManageEngine Desktop Central MSP has different features and it uses one agent to execute the features of the application. In this case, the remote control, distribution software, deployment, patch management, and configuration in different systems. ManageEngine Desktop Central MSP has multi-platforms. They have recently implemented new features, such as endpoint security that incorporates vulnerability management and browser security."
"The solution is easy to understand. For example, when you remoting to the user's system, you don't have that option to only log in. On this product, you are connecting to the user's computer, it prompts you for what you want to do. You can select that you want to assist the user. The user on the other side will receive a prompt stating that there is someone trying to connect to your system, they can accept or decline the connection. Overall, the solution is easy to connect to the user's system."
"Easy to manage and it looks good."
"The big ROI is that I'm getting a secure environment, which saves time and effort on dealing with disasters."
"This really is a great tool that works well both on-premises and in the cloud, with a nifty feature for demilitarized zone deployments."
More ManageEngine Desktop Central MSP [EOL] pros
 

Cons

"There are some screens that are just ugly and difficult to manipulate."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"It is easy to get locked out, which is something that needs to be improved."
"Do not use the technical support."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"The initial load is terribly slow and often has delays with the login page loading."
More LogMeIn Central cons
"When there is a new user at a store, for example, you have to create it in the ManageEngine Desktop Central MSP AD but the process could be better. They call us with the user's information but if it was possible for them to populate the information when they log the user on IM, and when clicking on ADManager in the system, the information could populate there. We would then only have to add a little more information which would save time."
"The partnership models and subscriptions can be improved, as regional master resellers sometimes hog the space."
"There have been a few bugs."
"The stability is sometimes negatively affected by updates."
"Right now, ManageEngine is a separate solution. It doesn't integrate with Intune, AirWatch, or MobileIron in the cloud."
"I have found ManageEngine Desktop Central MSP has many different network issues. Additionally, they need to incorporate more features, they are lacking add-ons."
"Since this is an on-premise solution we had to update it a couple of times, and because we needed to use a command line to the server, it was not very easy, at least at that time to update the solution. The cloud version of this solution does not have this problem, but on the premise version, it was fairly cumbersome to apply to the Desktop Central server. This process could be made easier. This was the only issue I found with my colleague."
"Although they say it is an enterprise solution, we don't have 24/seven human support. All we have is only 24/five support available from the vendor."
 

Pricing and Cost Advice

"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"The price is a little high but it's competitive. The licensing process is fairly easy."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
More LogMeIn Central pricing and cost advice
"This product is very cheap compared to others."
"When we sold the solution to one customer, we found out the customer found out that one of their requirements was not being solved because the license only applies to five computers. We all thought at the time the current license that the customer bought covers the 600 computers because of this problem, the license model could be explained better and could be further improved."
"This product has an easy setup, good support, and a good price."
"ManageEngine Desktop Central MSP is a less expensive solution than competitors in Latin America."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Construction Company
10%
Financial Services Firm
7%
Performing Arts
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
 

Comparisons

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More LogMeIn Central Competitors
No data available
 

Product Reports

Buyer's Guide
LogMeIn Central
May 2026
LogMeIn Central reportDownload LogMeIn Central product report
Buyer's Guide
ManageEngine Desktop Central MSP [EOL]
May 2026
ManageEngine Desktop Central MSP [EOL] reportDownload ManageEngine Desktop Central MSP [EOL] product report
 

Also Known As

No data available
Desktop Central MSP
 

Overview

LogMeIn Central provides remote access, unattended remote assistance, and file transfer features. It supports tasks like system management without user intervention and is favored for its speed, security, and remote control capabilities.

LogMeIn Central is designed for organizations requiring efficient IT management and robust remote support. It enables access to servers, desktops, and laptops, assisting remote employees in maintaining connectivity. Tasks such as system updates, backups, network configurations, and security management are seamlessly executed, ensuring operational efficiency and secure client system administration. Users benefit from managing endpoints and maintaining consistent connectivity across locations. Challenges remain with screen clarity, pricing, and browser updates, while enhancements are desired for file transfer intuitiveness, API robustness, and web functionality. Customer service responsiveness and billing clarity are noted areas for improvement.

What are the main features of LogMeIn Central?
  • Remote Access: Provides secure control of devices from afar.
  • Unattended Remote Assistance: Allows intervention without user presence.
  • File Transfer: Supports transferring files across devices.
  • Multiple Displays: Facilitates remote management of multiple screens.
  • Keyword Search: Enhances system management efficiency.
  • Granular Permissions: Organizes access for efficiency with multiple clients.
What benefits should users consider?
  • Operational Efficiency: Streamlines remote IT tasks and support.
  • Enhanced Security: Protects data and maintains secure connections.
  • Time Management: Enables system updates during non-working hours.
  • Versatile Support: Adapts to a diverse range of client systems.

In specific industries such as non-profits and educational institutions, LogMeIn Central plays a crucial role in managing technology infrastructure across campuses or locations. Despite cost concerns, it remains a preferred tool for IT professionals handling numerous endpoints, enhancing productivity while maintaining budgetary constraints.

GoTo

Desktop Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point. It is suitable for small, medium as well as large MSPs.

ManageEngine
 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
South Jersey Techies, DCI, Lumen 21, Provendo, Saga, Gyver, AcroTec
Buyer's Guide
Remote Monitoring and Management (RMM)
June 2026
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