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Khoros Social Media Management vs Nimble CRM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Khoros Social Media Management
Ranking in Social CRM
7th
Average Rating
7.0
Number of Reviews
4
Ranking in other categories
Social Media Management Solutions (5th)
Nimble CRM
Ranking in Social CRM
11th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
CRM (39th)
 

Mindshare comparison

As of August 2026, in the Social CRM category, the mindshare of Khoros Social Media Management is 3.3%, down from 4.6% compared to the previous year. The mindshare of Nimble CRM is 4.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Mindshare Distribution
ProductMindshare (%)
Khoros Social Media Management3.3%
Nimble CRM4.0%
Other92.7%
Social CRM
 

Featured Reviews

Jeffrey Humble - PeerSpot reviewer
Innovation Designer & Founder at Jeffrey Humble
Real-time social curation has boosted event engagement but still needs better platform-agnostic design
I think that we weren't really good at Mass Relevance and Spredfast; we weren't really good at building a platform-agnostic software tool base. We dealt with a lot of the trends, the ups and downs of one social media platform maybe becoming more popular and trending while another one went down. I think that we probably could have designed the platform to work for any existing social media and any future social media. The security thing, I think we were pretty good about. Trying to get your social media post onto a screen when you're saying a dirty word, for instance, the company always had that security top of mind. I think we just didn't necessarily think like a software company that was going to be around for 20 years. I think there could definitely be some bot control. I'm not sure if that was something we really worked on, but that's definitely a thing to look out for now and what is true, what is verifiable?
Esther Sultaana - PeerSpot reviewer
Storage Consultant Storage at Hewlett Packard Enterprise
A fast and reliable solution that reduces data storage costs
The product leverages flash storage and predictive analytics. It helps us to monitor the infrastructure and reduces data storage costs. It reduces risk against snapshots and has great performance and capacity. The tool can be useful for applications that need speed. It is a fast and reliable solution. It can work on various IT platforms and environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features Khoros Social Media Management offers are the analytics, which I thought were very good, and the ability to answer any questions."
"Khoros Social Media Management has positively impacted our organization in that the community management tool has been really helpful to our customers, saving a lot of cases."
"Khoros Social Media Management impacts my organization positively by improving efficiency due to the approvals and the coordination of teamwork."
"We made all kinds of visualizations, and a lot of it was for events, so we would put tweets on TV."
"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."
"It's easy to configure and easy to create a data source or replicate it to another one."
"It is a fast and reliable solution."
 

Cons

"Customer support has been very good earlier, but recently I feel it has degraded."
"I think that we weren't really good at Mass Relevance and Spredfast; we weren't really good at building a platform-agnostic software tool base."
"I think the main issue is Khoros Social Media Management's interface and the UX design, as it is less modern compared to other social media tools that we were using."
"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."
"The product has a security flaw."
"The solution should improve its replication groups' verification confirmation."
 

Pricing and Cost Advice

Information not available
"The solution is cost-effective."
"The pricing is moderate."
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Top Industries

By visitors reading reviews
No data available
Construction Company
16%
Financial Services Firm
12%
Healthcare Company
11%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Khoros Social Media Management?
I liked the pricing model with the point system. I always knew we operated on the budget with points, and we would work with our vendors on what that would look like and we would always allocate fo...
What needs improvement with Khoros Social Media Management?
I think that we weren't really good at Mass Relevance and Spredfast; we weren't really good at building a platform-agnostic software tool base. We dealt with a lot of the trends, the ups and downs ...
What is your primary use case for Khoros Social Media Management?
My main use case for Khoros Social Media Management when I was working there involved developing a lot of social media control tools for brands. The company that I worked at called Mass Relevance w...
Ask a question
Earn 20 points
 

Also Known As

Khoros Care, Spredfast
No data available
 

Overview

 

Sample Customers

HP, Rogers, BeyondBank Australia
A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com
Find out what your peers are saying about Khoros Social Media Management vs. Nimble CRM and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.