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KerioConnect vs Microsoft Exchange vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2025, in the Email Applications category, the mindshare of KerioConnect is 4.7%, up from 3.9% compared to the previous year. The mindshare of Microsoft Exchange is 11.4%, down from 12.2% compared to the previous year. The mindshare of Zimbra Collaboration is 8.8%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

David Bloomer - PeerSpot reviewer
Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run
Kerio Connect does as advertised, so there are no real issues with the product itself. It's developed regularly, so there are constant updates. Possibly, the support and development have lessened since they've sold the company, but as far as the product itself is concerned, there isn't anything that I would suggest needs improvement. If I'm being picky, Kerio Connect uses a proprietary, mappy atom for Outlook, and it would be nice if they used a native mappy connection instead, but that's the only additional feature that I would like to see in its next release. If they have native Outlook map integration, that would be great, but other than that, it's got all the functions that I think a mail server should have.
Hesham Hussain - PeerSpot reviewer
A good solution for large enterprises, but is expensive when compared to other solutions
Regarding the decision of increasing the number of users, it depends on the organization's choice, whether to opt for CapEx or OpEx. Both options involve expenses over the years. Building an in-house Exchange solution requires investing in hardware, storage, connectivity, and administrative resources. Office 365 shifts the budget solely to OpEx as a subscription service. Scalability is another factor. Starting a new company favors Office 365 due to cost efficiency. As the organization grows, the choice depends on available resources and technical expertise. An internal Exchange setup is feasible with skilled engineers, while Office 365 suits those lacking in-house resources.
Muhammad Talha Baig - PeerSpot reviewer
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"KerioConnect has integration with 365. We can use Outlook, which has its client and can be used with Apple devices. It integrates with the App Store and Microsoft Office. It has a smart router. The spam filtering and antivirus are good."
"The solution is easy to maintain, unlike Exchange. It's easy to create multiple domains and back up and restore if needed. It also has good security features like anti-spam and antivirus."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"It's relatively simple to use."
"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."
"We have contacted technical support a handful of times and received some assistance."
"It's very well integrated with OneDrive and Teams Calendar."
"It integrates well with other tools."
"We have found it to be a stable solution. It is scalable and easy to install."
"The initial setup was straightforward and fast."
"The initial setup is easy."
"It is user friendly."
"The most valuable features of Microsoft Exchange are its ease of use, and simplicity of communication, and we can track communications between teams."
"The search tools are good."
"The web interface is powerful and easy to use."
"Zimbra Collaboration has a good web interface."
"Zimbra Collaboration's sharing features are most valuable."
"The most valuable feature of Zimbra Collaboration is email functionality."
"We can control all the data in my IT infrastructure."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The most valuable feature of Zimbra Collaboration is the cost."
 

Cons

"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc."
"KerioConnect is stable as long as you use a strong password."
"We are considering switching to Microsoft Exchange. One reason is that it doesn't improve our workflow and doesn't integrate well with Microsoft 365 applications."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"I would like to see better support from their support team."
"Having a native Outlook map integration would make Kerio Connect better."
"When an update wants to come, it should just come maybe once or twice rather than having us deal with constant updating."
"The management of .pst files and archiving need improvement."
"More AI features would be good."
"Load balancing is lacking."
"I would like to see the search capability of the Outlook client improved"
"Microsoft Exchange could improve security. They can elevate a lot of security features."
"It doesn't work very well on a virtual machine. We had to move it around. There are also issues when you try to move it between computers."
"Microsoft Exchange could improve the price."
"The installation is not straightforward, it can take two days for the full implementation."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The antispam and antivirus features are hard to understand on mobile devices."
"I would like to see a Microsoft schedule function added."
"They should enhance its online meeting features."
"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"The solution’s forums don't have much information or documentation on administration tasks."
"The solution could use more integration with third-party tools."
 

Pricing and Cost Advice

"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."
"The price of Kerio Connect is better when comparing it to others solutions."
"The pricing is about $3 per mailbox per month."
"KerioConnect has a first-time cost and yearly subscription. It is not expensive."
"Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides."
"The product pricing is reasonable if you utilize its full suite of features."
"The price of Microsoft Exchange could improve. In Egypt, the price keeps increasing."
"The pricing is expensive."
"It would be nice if it used less resources to run on-premise."
"Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"Its price is okay."
"They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"The solution is not expensive compared to other products."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"We do not pay for licenses to use this solution."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"The price of the solution is low."
"Zimbra Collaboration offers a good price-to-feature ratio."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
13%
Government
8%
Retailer
6%
Computer Software Company
15%
Government
10%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
19%
Comms Service Provider
9%
Government
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about KerioConnect?
The most valuable features are security and privacy because you installed it on your server, within your company prem...
What is your experience regarding pricing and costs for KerioConnect?
KerioConnect has a first-time cost and yearly subscription. It is not expensive.
What needs improvement with KerioConnect?
KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which ...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and ...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
The licensing and pricing are quite costly, which can demotivate customers from opting for features and upgrades. How...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the c...
 

Also Known As

No data available
Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
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851,823 professionals have used our research since 2012.