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KerioConnect vs Microsoft Exchange vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Email Applications category, the mindshare of KerioConnect is 4.7%, up from 4.0% compared to the previous year. The mindshare of Microsoft Exchange is 11.4%, down from 11.7% compared to the previous year. The mindshare of Zimbra Collaboration is 8.6%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

David Bloomer - PeerSpot reviewer
Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run
Kerio Connect does as advertised, so there are no real issues with the product itself. It's developed regularly, so there are constant updates. Possibly, the support and development have lessened since they've sold the company, but as far as the product itself is concerned, there isn't anything that I would suggest needs improvement. If I'm being picky, Kerio Connect uses a proprietary, mappy atom for Outlook, and it would be nice if they used a native mappy connection instead, but that's the only additional feature that I would like to see in its next release. If they have native Outlook map integration, that would be great, but other than that, it's got all the functions that I think a mail server should have.
Harry Murdani - PeerSpot reviewer
Helps with email services and communication with internal and external contacts
Everything is useful. The only useful thing Microsoft Exchange could do is give us more of a discount on pricing because it's so expensive. Regarding the calendaring functions of Exchange, there is a problem when scheduling an event for the whole day. When you click the whole day event, the scheduling doesn't really work. For example, if I schedule a meeting with you and block your whole day, instead of just putting a time from morning to afternoon, other people can still block your time, which results in double booking. It's kind of a bug that allows people to double-book. So, the scheduling isn't working properly yet. We also faced challenges with backup services. You need to use a third-party backup solution to back up the whole Exchange server properly. You can't use the native Windows backup services. It's like they're forcing me to buy another product, which means additional costs. The backup solution and the double booking issues. If Microsoft Exchange can fix these two things, then it will be very good.
Vidya Shree - PeerSpot reviewer
Deploys quickly and has a good web interface
Zimbra Collaboration has a good web interface When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The solution’s forums don't have much information or…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud."
"It's relatively simple to use."
"The most valuable features are its ease of use, excellent pricing, and it is platform agnostic."
"The user interface is good."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"KerioConnect has integration with 365. We can use Outlook, which has its client and can be used with Apple devices. It integrates with the App Store and Microsoft Office. It has a smart router. The spam filtering and antivirus are good."
"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."
"We have contacted technical support a handful of times and received some assistance."
"The latest versions have gotten much better about balancing the load on the backend."
"The interface is user-friendly."
"Exchange's interface is good. All of our engineers like it and are accustomed to using it."
"Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business."
"Exchange is easy to use. It also has a built-in calendar for all the stuff I'm supposed to be looking at and doing. Exchange tells you if you have a doctor's appointment or a scheduled call. It also has a place to store and manage your contacts. If I want to add a new contact, it will put in information about that contact stored anywhere within the Microsoft Suite."
"It's so much of a part of what I do every day that I don't give it a lot of thought. It just works, for the most part, until it doesn't, in which case I call tech support."
"It is very well integrated with other Microsoft programs, teams, and so on. They work well together."
"It ensures high availability and resilience, allowing seamless recovery from potential failures and making it a reliable option for business-critical operations."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"The stability is good and keeps getting better with each new update."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"The web interface is powerful and easy to use."
"The backup and storage management features of Zimbra Collaboration are valuable."
"The product is easy to set up."
"We can control all the data in my IT infrastructure."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
 

Cons

"You cannot integrate with other services like Google Docs, Google Assistant, Google Calendar, etc."
"KerioConnect is stable as long as you use a strong password."
"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."
"I would like to see better support from their support team."
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"Having a native Outlook map integration would make Kerio Connect better."
"We are considering switching to Microsoft Exchange. One reason is that it doesn't improve our workflow and doesn't integrate well with Microsoft 365 applications."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"The price of Microsoft Exchange could improve, it is priced high."
"When an update wants to come, it should just come maybe once or twice rather than having us deal with constant updating."
"The solution could be more user-friendly."
"There are limitations in terms of the number of emails that can be sent in a minute, which makes it a little difficult for the marketing folks."
"It doesn't work very well on a virtual machine. We had to move it around. There are also issues when you try to move it between computers."
"In terms of what should be improved, they should probably move to a cloud option like Office 365. We would like to get this functionality without the need to deploy complex hardware and software solutions. This should be the next thing, making Exchange more related to Office products, which are more cloud-oriented, less on-premise or desktop-oriented solutions, like the direction Google is strongly moving towards."
"Microsoft could make it easier to combine comments in the GUI. It isn't easy to do certain things in Exchange, primarily if the administrator isn't used to the command line, so I think the customer interface could be improved."
"From a reliability perspective, they need to improve the search engine, it is not very powerful."
"The product must be more customizable."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"It does have a few bugs."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"It is good and competent, but you have to pay for video and group chat features."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"They should enhance its online meeting features."
 

Pricing and Cost Advice

"KerioConnect has a first-time cost and yearly subscription. It is not expensive."
"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."
"The pricing is about $3 per mailbox per month."
"The price of Kerio Connect is better when comparing it to others solutions."
"The pricing is expensive."
"We are currently using enterprise licenses for the solution. They are different pricing models available. There are individual, cloud-based, and enterprise licenses all with different pricing models. The larger the number of users, the lesser the price. For small to medium companies like us, we feel it is expensive."
"I have Outlook 365 Professional, and Exchange comes in the bundle with other solutions, such as Word and OneDrive. I pay for the use of the bundle monthly and I can imagine if you are a company with many licenses the pricing model would be a lot different."
"Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."
"There are different prices depending on the customer's use cases and amount of users. The price of the solution could improve."
"It would be nice if it used less resources to run on-premise."
"This solution is expensive."
"I don't have enough information about the licensing costs of Microsoft Exchange, but I do know that you need two types of licenses to run it. You need the product key and the client access key to activate Microsoft Exchange. This means that apart from the standard Microsoft Exchange licensing fees, you have to pay additional costs."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"The solution is not expensive compared to other products."
"Zimbra Collaboration offers a good price-to-feature ratio."
"It's very expensive. When we compare the cost with Google Workspace, it's so expensive."
"We pay yearly licenses for Zimbra Collaboration."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"The solution is competitively priced."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
10%
Manufacturing Company
8%
Real Estate/Law Firm
7%
Computer Software Company
15%
Government
10%
Comms Service Provider
8%
Financial Services Firm
8%
Computer Software Company
18%
Comms Service Provider
9%
Government
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about KerioConnect?
The most valuable features are security and privacy because you installed it on your server, within your company prem...
What is your experience regarding pricing and costs for KerioConnect?
KerioConnect has a first-time cost and yearly subscription. It is not expensive.
What needs improvement with KerioConnect?
KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which ...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and ...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the c...
 

Also Known As

No data available
Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: July 2025.
862,452 professionals have used our research since 2012.