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JumpCloud vs One Identity Safeguard Authentication Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (13th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (12th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
One Identity Safeguard Auth...
Average Rating
9.4
Number of Reviews
3
Ranking in other categories
Active Directory Bridge (1st)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
ST
Not Provided at a financial services firm with 51-200 employees
Centralized privileged access has strengthened security but reporting and cloud integration still improve
The best features of One Identity Safeguard Authentication Services are numerous. The features that stand out to me the most are multi-factor authentication, centralized privileged access management, granular access control and approval workflows, secure remote access for vendors and third parties, real-time monitoring, and audit reporting. The features of One Identity Safeguard Authentication Services provide the most value in improving security, simplifying Linux and Unix access management, and reducing administrative overhead in enterprise environments. One Identity Safeguard Authentication Services has impacted my organization positively because after using One Identity Safeguard, it has improved my environment and strengthened centralized authentication, simplifying Linux and Unix access. Since implementing One Identity Safeguard Authentication Services, I have achieved around a 30% to 40% reduction in manual user management efforts and improved authentication consistency across Linux and Unix systems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"Its initial setup was straightforward."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"This product is solid, fairly easy to use, and reliable."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Our primary use case for this product is DLP,"
"Jumpcloud has benefited our organization by showing us we don't have to have a Microsoft environment."
"The cross-platform support and easy policy deployment from JumpCloud have greatly assisted my team, especially since it is typically difficult to deploy services across various directory services on Linux."
"JumpCloud has positively impacted our organization by drastically improving our security posture with better control over access, and we are definitely saving considerable time with automated onboarding and device management, allowing us to focus more on strategic projects."
"JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"Scalability-wise, I rate the solution a ten out of ten."
"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."
"The most valuable feature is the ability of the product to integrate all applications."
"One Identity Safeguard Authentication Services has positively impacted our organization by centralizing authentication for Linux and Unix systems through Active Directory, which simplifies user management, reduces administrative overhead, improves security by enforcing consistent policies and eliminating local accounts, and enhances compliance through better auditing and improved visibility of user access."
"Since implementing One Identity Safeguard Authentication Services, I have achieved around a 30% to 40% reduction in manual user management efforts and improved authentication consistency across Linux and Unix systems."
"Users do not have to remember so many different username and password combinations to access the servers they manage."
 

Cons

"The endpoint-type solution is an area that needs some improvement."
"Its pricing could be better."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The dashboards for local use could be better."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Support is not good enough."
"They went through a tough year this year with infrastructure and having some large outages."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"The visual tool and interface must be more fine-tuned."
"For improvement, the tool should introduce more customization options."
"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."
"Sometimes, policy changes must be forced in by removing and re-applying policies locally on the server."
"Specific improvements that would make daily work easier with One Identity Safeguard Authentication Services would be better troubleshooting and diagnostic tools with clear error messages and a built-in help dashboard, as currently, debugging an authentication or integration issue can take time."
"I did not rate One Identity Safeguard Authentication Services a ten because areas like interface usability, troubleshooting complexity, reporting capabilities, and cloud integration still have room for improvement."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The cost was around $5 per user per month."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The solution is pretty expensive."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Comms Service Provider
18%
Construction Company
9%
Computer Software Company
8%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise3
No data available
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...
What is your primary use case for JumpCloud?
JumpCloud serves as my master Active Directory. I manage all user accounts and assets via JumpCloud, and we have acce...
What is your experience regarding pricing and costs for One Identity Safeguard Authentication Services?
My experience with pricing, setup cost, and licensing with One Identity Safeguard Authentication Services is moderate...
What needs improvement with One Identity Safeguard Authentication Services?
There are some improvements needed in One Identity Safeguard Authentication Services. Specific areas that need improv...
What is your primary use case for One Identity Safeguard Authentication Services?
I have been using One Identity Safeguard Authentication Services for the last one year. Use cases for One Identity Sa...
 

Also Known As

iBoss Cloud Platform
Resmo
Safeguard Authentication Services
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
UkrSibbank, University of East Anglia
Find out what your peers are saying about JumpCloud vs. One Identity Safeguard Authentication Services and other solutions. Updated: June 2026.
902,588 professionals have used our research since 2012.