


Find out what your peers are saying about Atlassian, monday.com, Microsoft and others in Project Management Software.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
Microsoft Project does help save time and money due to its completeness as a project management solution.
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
I did not face any issues with stability or upgrades.
Currently, there are more support personnel who speak English, and Microsoft has increased its Spanish language support compared to previous years.
I would give somewhere around 10 for my overall experience with support.
There is a website and a connection to AI for support.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
Smartsheet is pretty flexible and scalable.
Microsoft Project is a stable tool, and when using it in different projects, it works perfectly.
I would rate the stability of Microsoft Project as an eight out of ten.
Focus more on improving API integration and automation tools, not just the design.
To improve Jira, maybe some AI features could be added.
It would be beneficial to see enhanced reporting functionalities in future versions.
The worst part is handling too many items, like 1,000 items, which Microsoft Project struggles with, especially when printing.
The critical path evaluation features in Microsoft Project could be improved.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
The issue with Microsoft is that the license is per personnel, making it expensive.
I believe it's usually included in the Microsoft 365 package.
Licensing might be cheaper per user.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
This tool is the most accurate project management tool, allowing me to run a full set of project activities without having to switch between different tools for scheduling and other tasks.
The collaboration features are valuable for controlling the project and transmitting information to other team members when working in a team.
The scheduling part of Microsoft Project is easy; if you change one of the dates, the rest of the dates automatically get changed based on the dependency.
Automation helps by simplifying some manual work, saving time and facilitating communication.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
| Product | Market Share (%) |
|---|---|
| Jira | 7.5% |
| Microsoft Project | 5.6% |
| Smartsheet | 4.3% |
| Other | 82.6% |



| Company Size | Count |
|---|---|
| Small Business | 104 |
| Midsize Enterprise | 56 |
| Large Enterprise | 149 |
| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 14 |
| Large Enterprise | 41 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
Microsoft Project helps you get started quickly and execute projects with ease. Built-in templates and familiar scheduling tools help project managers and teams stay productive.
Smartsheet is a dynamic platform with features like real-time data sharing, Gantt charts, and integration with Jira and Microsoft Teams, offering valuable tools for efficient task management.
Smartsheet combines Excel-like functionality with cloud accessibility, making it efficient for tracking, reporting, and workflow management. Users benefit from its scalability and robust security, making it ideal for enterprise-level projects. However, improvements in data visibility, real-time collaboration, and user-friendliness can enhance its utility. Customizable dashboards, project management features, and seamless integrations offer great flexibility, though there is a demand for better automation, API enhancements, and new templates.
What are Smartsheet's most important features?Smartsheet is utilized by organizations in industries like engineering, education, and IT for project management, task tracking, and data integration. It enables planning, scheduling, and team collaboration, facilitating dashboard creation and automation of processes. Its flexibility in customizing workflows is appealing to those managing projects and programs.