


Find out what your peers are saying about Atlassian, monday.com, Microsoft and others in Project Management Software.
A return on investment has been seen with Jira, as a lot of time has been saved in arranging tasks, converting software features into epics, tasks, and milestones, making it easy to track progress and plan future roadmaps.
We implement it and track it with the help of the time tracking feature, which makes it quite easy to manage everything in a single platform.
Tracking has helped people see productivity measures and different observability metrics and traceability metrics of different tools.
If I can eliminate delays, I achieve good ROI because resources can be utilized to their maximum capacity.
Microsoft Project does help save time and money due to its completeness as a project management solution.
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
They usually reach out within one to two business days and give specific answers.
I did not face any issues with stability or upgrades.
Currently, there are more support personnel who speak English, and Microsoft has increased its Spanish language support compared to previous years.
There is a website and a connection to AI for support.
I would give somewhere around 10 for my overall experience with support.
As the number of users, projects, and work items grows, Jira can scale effectively.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
Smartsheet is pretty flexible and scalable.
In my experience, Jira is stable, with around 99% uptime.
Microsoft Project is a stable tool, and when using it in different projects, it works perfectly.
Microsoft Project is a stable product.
I would rate the stability of Microsoft Project as an eight out of ten.
Focus more on improving API integration and automation tools, not just the design.
One feature that could improve Jira is the integration of AI capabilities, such as organizing Jira tasks autonomously with minimum human intervention and executing aggregations and clustering of these tasks.
A simpler user experience for new users is necessary.
The worst part is handling too many items, like 1,000 items, which Microsoft Project struggles with, especially when printing.
It would be beneficial to see enhanced reporting functionalities in future versions.
Microsoft Project tends to become very unstable on large project plans with more than 400 lines.
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
The issue with Microsoft is that the license is per personnel, making it expensive.
I believe it's usually included in the Microsoft 365 package.
Microsoft Project is affordable, but the standalone Project license should be included in the Office price to increase adoption.
Licensing might be cheaper per user.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
Agile boards give instant visibility into what is in progress, blocked, or completed. It provides clear status and ownership, which helps the team stay aligned without constant follow-ups.
Jira has helped not only our organization but many organizations to be very focused and understand what needs to be done and to prioritize things effectively.
This tool is the most accurate project management tool, allowing me to run a full set of project activities without having to switch between different tools for scheduling and other tasks.
The collaboration features are valuable for controlling the project and transmitting information to other team members when working in a team.
The most valuable features are in the successor and predecessor determination and the tracking tools, such as obtaining data on the S curve financial curve.
Automation helps by simplifying some manual work, saving time and facilitating communication.
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
| Product | Mindshare (%) |
|---|---|
| Jira | 3.8% |
| Microsoft Project | 2.8% |
| Smartsheet | 2.3% |
| Other | 91.1% |


| Company Size | Count |
|---|---|
| Small Business | 107 |
| Midsize Enterprise | 58 |
| Large Enterprise | 151 |
| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 15 |
| Large Enterprise | 41 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
Microsoft Project helps you get started quickly and execute projects with ease. Built-in templates and familiar scheduling tools help project managers and teams stay productive.
Smartsheet offers a comprehensive platform for project management, featuring real-time sharing, cloud accessibility, and a user-friendly interface, which enhance workflow efficiency and project tracking capabilities.
Smartsheet stands out in the realm of project management by integrating robust tools like Gantt chart creation and seamless compatibility with products like Jira and Microsoft Teams. Its dashboards, intuitive design, and flexible customization options support efficient collaboration and centralized management. Enhancements such as real-time change visibility without refreshing, advanced automation capabilities, and improved integration with APIs address user needs. Sectors spanning from strategic initiatives to operational tasks benefit from this customizable, cloud-based platform.
What are the key features of Smartsheet?In specific industries, Smartsheet is leveraged for creating project plans, managing tasks, and compiling statistics. Teams use dashboards for data visualization to monitor multiple projects efficiently. The platform supports resource management, approvals, and collaboration, integrating features like automation and data export for comprehensive project oversight.