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Jamf Pro vs Reltio Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Pro
Ranking in AI Customer Experience Personalization
17th
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (2nd), Enterprise Mobility Management (EMM) (7th)
Reltio Cloud
Ranking in AI Customer Experience Personalization
20th
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
Cloud Master Data Management (MDM) (4th), AI Data Analysis (14th)
 

Mindshare comparison

As of October 2026, in the AI Customer Experience Personalization category, the mindshare of Jamf Pro is 1.0%, down from 11.2% compared to the previous year. The mindshare of Reltio Cloud is 0.7%. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
Jamf Pro1.0%
Reltio Cloud0.7%
Other98.3%
AI Customer Experience Personalization
 

Featured Reviews

Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
reviewer2826747 - PeerSpot reviewer
Data Domain Lead at a government with 10,001+ employees
Unified data has created trusted golden records but complex AI matching still needs clearer control
Reltio Cloud has greatly enhanced our data management, and I acknowledge there are areas where our team continues to face challenges. Specifically, the AI-based matching feature operates like a black box, making it difficult to understand why certain records are matched or not matched accurately. If there could be better visual debugging and clarity regarding why records are matched, it would significantly aid our decision-making process. The technical configuration, particularly regarding data models and rule matching, can be overly complex for business users, hence a more user-friendly approach, with simplified guidelines, would be incredibly beneficial. Additionally, data stewardship can present complexities, and clearer actions can facilitate addressing these challenges. Performance issues can arise with larger data models and numerous data sources impacting system use, hence enhancements in optimization and ready-to-use features for complex configurations are essential. Pricing can also be convoluted; therefore, a clearer cost model would aid users in comprehending the structure. While data lineage has its merits, it is complex to interpret; thus, improved visualization would greatly benefit users. Ultimately, technical complexity emerges as the primary challenge we face, revealing opportunities for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a first-rate product and well known in the industry as the gold standard for Apple device management."
"We were able to dramatically enhance our cybersecurity, and better support our users."
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"The end-users are excited and happy that they're able to be more productive because they're able to access approved applications and self-service."
"Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster."
"Jamf provides the only complete solution for managing Macs at large and small scale."
"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem."
"Jamf Pro is useful for making Mac devices compliant with organizational security requirements, as organizations can block unwanted features that might lead to data breaches, such as iPhone mirroring and screen sharing, ensuring devices remain compliant and secure."
"The cloud feature is very beneficial, and the scalability performance feature is excellent."
"We can store the data and enrich it from multiple sources."
"The most valuable feature of Reltio Cloud is the customization we can make in its functionality."
"It is very easy to learn. The"
"It is a scalable product, and the scalability is good. We can configure users."
"The solution saves 30% to 40% of our time."
"There are default limitations and considerations. For instance, Reltio can store a maximum of 200 values for a single attribute. If your data exceeds this limit, you can request Reltio support to increase the limit. However, be aware that increasing this limit may impact performance, potentially slowing down data loading times."
"Its user interface is different from that of other MDM solutions like Informatica"
 

Cons

"The ability to ask a device to run a policy regularly would be a real advantage."
"The prices are expensive and should be reduced."
"I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal."
"The reporting needs to be improved so that generating them is more user-friendly."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"I am always complaining about the reporting side of things. I love how reporting lets us create custom reports, however, I also feel like it could use some updating."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen."
"The integrated patch feature is good but needs some tweaking."
"The solution's UI could be enhanced, and its record filtering could be expanded."
"We need manual data modeling and configuration to tailor the platform to our requirements."
"AI features should be introduced in Reltio more."
"Reltio Cloud can be improved by providing the possibility to connect with other connectors and databases such as Snowflake, Databricks, and eventually with Azure Data Factory."
"The download process can be quite slow"
"Initially, the UI was limited in features."
"Reltio Cloud could be improved in two specific areas. Firstly, the API capability needs to be enhanced, as when utilizing the REST API and posting a significant amount of data, there are multiple rejections from the MDM side. This can be due to the MDM server not responding or being unable to process the request. Therefore, I suggest that the API capacity should be increased to handle larger amounts of data. Additionally, I have noticed that the response time from the servers can take up to a minute or a few seconds, which can be improved for a faster response time."
"Ultimately, technical complexity emerges as the primary challenge we face, revealing opportunities for improvement."
 

Pricing and Cost Advice

"The setup cost is in the training, which is the most important step of your journey."
"Jamf Pro is on the expensive side and could be slightly cheaper."
"They have a standard pricing model which they follow, and it's global."
"It would be beneficial if it could be reduced slightly."
"Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"This is a pricey solution."
"The cost of Jamf is certainly worth the investment."
Information not available
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Top Industries

By visitors reading reviews
Media Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
University
8%
Manufacturing Company
12%
Financial Services Firm
11%
Outsourcing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment comes from certain CDN servers, yet the process lacks control and transparency. S...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or tvOS. I am specialized in macOS and understand how its structures and API calls c...
What needs improvement with Reltio Cloud?
In future updates of Reltio Cloud, I would like to see features such as AI for match and merge, which can create predefined AI address doctors and match and merge for customer data, easily integrat...
What is your primary use case for Reltio Cloud?
I use Reltio Cloud for customer data management, specifically for C-MDM purposes.
What advice do you have for others considering Reltio Cloud?
Reltio Cloud was not purchased through AWS Marketplace or directly from the vendor. It was already available in my company at that time, so I used the system to showcase its capabilities. What coul...
 

Also Known As

JAMF Software Casper Suite
No data available
 

Overview

 

Sample Customers

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
iMiDiA, Slalom, MeritDirect, Cognizant
Find out what your peers are saying about Jamf Pro vs. Reltio Cloud and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.