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Jamf Pro vs ManageEngine Endpoint Central vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Jamf Pro automates device management, improving efficiency, reducing costs, and enhancing security, ultimately yielding rapid investment returns and stability.
Sentiment score
6.5
ManageEngine Endpoint Central boosts ROI and productivity quickly by automating processes, despite some users lacking precise metrics.
Sentiment score
7.8
Microsoft 365 Business enhances productivity and efficiency by reducing costs, improving communication, and offering scalable, secure cloud solutions.
It also provides good security and the ability for normal users to create simple applications without needing developers.
 

Customer Service

Sentiment score
8.0
Jamf Pro's customer service is praised for responsiveness and knowledge, though some improvements in response time are suggested.
Sentiment score
5.0
ManageEngine Endpoint Central's support is praised for helpfulness but could improve response times, communication, and documentation clarity.
Sentiment score
4.5
Microsoft 365 Business support is generally reliable, with users praising knowledgeability and responsiveness despite some improvement needs in response times.
The vendor support is excellent.
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
While they are generally good, there could be improvements in their response times to align with our SLAs.
It would be beneficial if Microsoft had more expert customer support staff.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
I haven't needed any support from Microsoft with Microsoft 365 Business; in my three years, I haven't encountered any instances.
 

Scalability Issues

Sentiment score
8.4
Jamf Pro offers scalable, flexible device management for organizations, accommodating diverse deployment sizes without infrastructure changes, ideal for various sectors.
Sentiment score
7.7
ManageEngine Endpoint Central effectively scales for large deployments, integrating diverse architectures with high scalability for growth, especially in cloud environments.
Sentiment score
7.6
Microsoft 365 Business is scalable with easy deployment and adaptability, though growth may increase costs and present capacity issues.
Jamf Pro is a fully scalable solution.
 

Stability Issues

Sentiment score
8.8
Jamf Pro is stable and reliable, with cloud hosting enhancing performance and quick resolution of rare issues.
Sentiment score
7.9
ManageEngine Endpoint Central is praised for its stability, reliable performance, and efficient support despite minor performance issues.
Sentiment score
7.9
Microsoft 365 Business is praised for stability and reliability, with occasional minor issues in Teams and Excel.
ManageEngine prefers not to display any information if it cannot be properly gathered.
The product is very stable, especially with the cloud version.
We haven't encountered issues very frequently.
The stability of Microsoft 365 Business is rated nine out of ten.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
It works properly, and I have never needed to contact support.
 

Room For Improvement

Jamf Pro users seek better patch management, intuitive interface, improved support, lower costs, and broader integration beyond Apple devices.
Users seek improvements in software QA, stability, compatibility, navigation, integrations, and performance across OS management in Endpoint Central.
Microsoft 365 Business needs enhancements in security, pricing, integration, user interface, scalability, support, updates, and training resources.
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations.
It would be great if there was a smarter solution to address this issue.
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
The patch management module could be simplified as it is currently a bit complicated.
Providing Power BI for a lower package, such as e3, would be beneficial.
Microsoft has very poor security, and Defender is ineffective.
The comprehensive nature of the solution justifies the cost.
 

Setup Cost

Jamf Pro offers premium Apple device management, justified pricing, cloud services, training, and discounts, benefiting businesses and schools.
ManageEngine Endpoint Central is cost-effective with complex licensing, praised for ROI but extra features can increase costs.
Microsoft 365 Business offers flexible licensing and valuable features, starting at $6, though pricing complexity and expense are concerns.
The pricing structure is one of the cons.
ManageEngine products offer reasonable prices for their product quality.
The pricing is cheaper compared to other MDM products.
The pricing of ManageEngine Endpoint Central is quite decent.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
It could be more affordable.
 

Valuable Features

Jamf Pro offers zero-touch deployment, remote management, automation, and easy integration with Apple's DEP, enhancing IT efficiency and user empowerment.
ManageEngine Endpoint Central excels in patch management, asset control, and user-friendly interface boosting IT efficiency and productivity.
Microsoft 365 Business enhances productivity with seamless tools, real-time collaboration, and efficient global file sharing through a subscription model.
The product automatically updates to include new security features, ensuring that customers are always using the latest version of macOS and app packages.
ManageEngine Endpoint Central is straightforward to use and implement.
ManageEngine Endpoint Central has significantly simplified my device management practices.
The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users.
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
Microsoft 365 Business integrates well and improves communication, cooperation, and security.
The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product.
 

Mindshare comparison

Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Jamf Pro21.6%
NinjaOne8.1%
Jamf School7.7%
Other62.599999999999994%
Mobile Device Management (MDM)
Client Desktop Management Market Share Distribution
ProductMarket Share (%)
ManageEngine Endpoint Central30.4%
Symantec Client Management Suite16.4%
Clarity CA9.7%
Other43.5%
Client Desktop Management
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Microsoft 365 Business7.1%
Jamf Pro21.6%
NinjaOne8.1%
Other63.199999999999996%
Mobile Device Management (MDM)
 

Featured Reviews

Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Charles A - PeerSpot reviewer
Effective vulnerability, desktop, and patch management
We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…
CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
University
8%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
8%
Performing Arts
15%
Computer Software Company
9%
Manufacturing Company
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise39
Large Enterprise61
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise14
Large Enterprise35
By reviewers
Company SizeCount
Small Business110
Midsize Enterprise44
Large Enterprise101
 

Questions from the Community

What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there the...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
Regarding the pricing of ManageEngine Endpoint Central, it depends on the region. In India, it is very cost-effective...
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
I have no idea about the pricing of Microsoft 365 Business, since I'm not the party concerned.
What needs improvement with Microsoft 365 Business?
I don't have knowledge about the benefits of Advanced Threat Protection within Microsoft 365 Business, such as the De...
 

Also Known As

JAMF Software Casper Suite
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: September 2025.
869,160 professionals have used our research since 2012.