We performed a comparison between Microsoft 365 Business and Microsoft Intune based on real PeerSpot user reviews.
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM)."The performance is good."
"The solution is easy to use and has good performance."
"The software can be used on any device or any form which is a really big benefit."
"I like the user interface. It's pretty good. Data security is also there, and it gives you more storage space. It supports iOS and Android, which is good."
"It is flexible."
"The features such as meetings connected with Microsoft Teams and the integration is fabulous."
"It is easy to use."
"I like that it is easy to transfer to different devices, such as a different laptop. Everything is cloud-based, which I appreciate."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"Autopilot is the most valuable feature of Microsoft Intune."
"We have one MDM that works with Windows, iOS, and Android."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"The most valuable feature for us is the security, including risk analysis and patch management."
"We have a BYOD policy, and this solution helps us manage our devices."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"The price could be better."
"There is potential for it to offer even more features such as compliance reporting and device management."
"They need more tutorial training about using the advanced features."
"With such a complete tool, it may be difficult for a beginner to use without help."
"Outlook doesn't sync with Google Calendar."
"It would be nice if we had the option to open a document even if it was created with another application."
"In Teams, it is a little tricky to set up a guest or to become a guest on someone's domain, but if people do that, then you have an improvement in the shared access. The real pain, which is not a big thing, in Teams is if you're a small business user, it is really hard to get somebody on a different domain into your list of contacts. You can't just chat with them or start an instant meeting. That is easier to do with Zoom, which I also use. The real issue in Teams is that if you're not on the same domain, a lot of the good functionality falls apart. You have to actually be a guest in the other person's domain. I have a large customer, and they created a guest account for me in their domain so that I can chat with people inside their organization as though I was inside their organization, but not everybody is willing to do that. Some of my customers are Aerospace and Defense, and nobody gets on their domain."
"It would be better if Microsoft supported more integrations."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"The security features should be improved."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews while Microsoft Intune is ranked 1st in UEM (Unified Endpoint Management) with 163 reviews. Microsoft 365 Business is rated 8.4, while Microsoft Intune is rated 8.0. The top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". Microsoft 365 Business is most compared with Google Workspace, ManageEngine Endpoint Central, Windows Autopilot, Datto Workplace and Jamf Pro, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Entra ID.
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