

Find out what your peers are saying about Microsoft, JAMF, Kandji and others in Mobile Device Management (MDM).
I have seen a return on investment, especially in reducing security incidents and improved team collaboration.
The pricing of Microsoft 365 Business is good; the amount we pay yields a good return on investment.
Using Microsoft 365 Business has been really helpful in saving time and costs, and employees can easily work and share information securely in the company.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
Microsoft customer support for Microsoft 365 Business is very useful.
I haven't needed any support from Microsoft with Microsoft 365 Business; in my three years, I haven't encountered any instances.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Microsoft 365 Business is widely used by all organizations.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
It works properly, and I have never needed to contact support.
I have never experienced any crashes, and the scalability allows a significant number of people from a single organization to easily access the Microsoft apps.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
Microsoft has very poor security, and Defender is ineffective.
The comprehensive nature of the solution justifies the cost.
Once you start using this product, it becomes difficult to switch to alternatives.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
pricing is reasonable, but it depends on the plan
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
Using Teams helps our team's productivity because rather than having to make a proper chart again, if I am reviewing someone else's work and I find a mistake, I'll just do it in Excel and it automatically gets updated in the PPT.
Mobile access to SharePoint in Microsoft 365 Business saves a lot of time because it does not require physical presence, enabling everyone from various distances to access, save, and read all the manuals, which greatly increases efficiency in our business.
Conditional Access policies have made the biggest difference for my organization because they help us control access based on risk, location, and device, which is very useful in preventing unauthorized access.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
| Product | Mindshare (%) |
|---|---|
| Microsoft 365 Business | 5.2% |
| Jamf Pro | 11.4% |
| NinjaOne | 6.2% |
| Other | 77.2% |
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 17.8% |
| IBM MaaS360 | 8.8% |
| Workspace ONE UEM | 8.5% |
| Other | 64.9% |

| Company Size | Count |
|---|---|
| Small Business | 116 |
| Midsize Enterprise | 44 |
| Large Enterprise | 104 |
| Company Size | Count |
|---|---|
| Small Business | 195 |
| Midsize Enterprise | 64 |
| Large Enterprise | 190 |
Microsoft 365 Business offers enhanced collaboration, excellent integration, and secure cloud storage, facilitating mobile work. Known for its user-friendly interface and seamless updates, it supports productivity with tools like Power BI.
Microsoft 365 Business is designed for organizations seeking collaboration and productivity tools. It offers integration across Word, Excel, and Outlook as well as SharePoint for document management. Cloud storage through OneDrive ensures accessibility anywhere. Organizations enjoy enhanced security features including MFA and built-in protection, which is vital for maintaining data integrity. Additionally, Microsoft 365 supports productivity and data management through Power BI and automation tools. However, organizations have noted areas for improvement, such as pricing, user support, and consistency in updates. Challenges also exist in terms of setup complexity and user confusion due to inadequate documentation.
What are the key features of Microsoft 365 Business?Microsoft 365 Business finds application across diverse industries. Educational institutions benefit from its licensing and scalability, though smaller entities seek cost-effective solutions. It's essential for sectors needing document management and collaboration, ensuring efficient remote work and data storage.
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
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