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Jama Connect vs PTC Integrity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
10th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Application Requirements Management (3rd)
PTC Integrity
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.9%, up from 3.5% compared to the previous year. The mindshare of PTC Integrity is 3.1%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jama Connect3.9%
PTC Integrity3.1%
Other93.0%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Juergen Albrecht - PeerSpot reviewer
Managing Director at CCC Systems Engineering Suisse GmbH
Has required better change management and easier tool integration but supports certification needs and strong collaboration
The visualization tools are nearly similar, so it does not matter if you use DNG or even Jama Connect, but at Jama Connect, the selection and setup for running complex scripts is very powerful and fast compared to IBM, which is sometimes very slow due to the complex software which has lost focus on usability. The collaboration capabilities of Jama Connect are fantastic, and when comparing IBM, PTC, and Jama Connect, they are nearly equal because all three have recognized the importance of collaboration in today's work environment. The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools.
SHRINIVAS ALAGERI - PeerSpot reviewer
Architect at a media company with 10,001+ employees
Customization has enabled long-term document and requirement management for complex projects
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity should try to integrate this with AI and should have automatic requirement to test case mapping and other AI features that are in Codebeamer. It is not easy for people to migrate from one tool to another, even though it is from the same product. PTC took over the In-Link product, so if I have to migrate my Integrity to In-Link, why would I replicate everything here? People are happy with what they have. The only headache is the thick client, which is a problem for the installation team. By having a thin client, people can directly open it from the web browser and it would be much easier and much better than a thick client on the system. With a thick client, you have Java installation that needs to be done and you have all those certificates to be installed for SSL. With a thin client, it would be much better and you could do all the administrative things also in that. I don't understand why they want a thick client. They could replace it with a thin client, the way it is for Codebeamer. They should incorporate all the AI things. PTC Integrity should become another tool with all the new features and new enhancements, and they should eliminate the thick client altogether.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is good at requirements management and test management."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"The most valuable feature is the user-friendly interface."
"Jama helped our employees, mostly software engineers, to be more aware of where the requirements are and how to determine them, making the visibility more clear so we can better fulfill international standards in our line of work."
"It is good at requirements management and test management, and for day-to-day users, it is very user-friendly."
"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."
"Provides suitable tools for managing regulatory requirements."
"The most valuable feature of PTC Integrity is its integration with our existing PTC tools, especially for drawing release activities."
"It's a good tool to manage software versions, update the status, and manage tasks."
"The solution is flexible in terms of customization, you can bend and reformat it in many ways, and you can also customize the APIs and public functions."
"The solution is flexible in terms of customization. You can bend and reformat it in many ways. You can also customize the APIs and public functions."
"It's a good tool to manage software versions, update the status, and manage tasks."
"The tool is quite structured and has a good command set."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
 

Cons

"There are delays sometimes from the Jama Connect team in resolving issues."
"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
"We did have some issues of scalability issues early on. I believe we pushed the envelope on numbers of test cases, and did suffer some performance issues, and outages in effect."
"The initial setup is a bit complex."
"The solution is very software-centric, and its validation piece is not time-efficient at all."
"There are some security concerns with Jama Connect, including two-factor enablement."
"The initial setup could be better, it's complicated."
"I believe one of the weak points is the reporting side."
"I would like to see better integration from the architectural side."
"Usability, and the human factor, and if they improve this then i would rate this 10/10."
"It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer."
"For complex businesses, the internal templates could have more flexibility and compatibility."
"It's not easy to plan on this solution and it's not user-friendly. The interface should be more like a web interface. It's not easy to use."
"I am writing this review because I don't think there's a fair portrayal online of how cumbersome the GUI is, and how difficult the software is to use."
"We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all."
"You can use it for things from the previous decade. After 2010, whatever you want to do in terms of programming is very unusable."
 

Pricing and Cost Advice

"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"Jama Connect is a little pricy."
"The cost seems very competitive with other offerings."
"The product is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
28%
Healthcare Company
9%
Aerospace/Defense Firm
6%
Government
5%
Manufacturing Company
25%
Computer Software Company
12%
Healthcare Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What needs improvement with Jama Connect?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...
What is your primary use case for Jama Connect?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...
What advice do you have for others considering Jama Connect?
At the moment, from what I hear from clients and from my own use, I would rate Jama Connect between five to six. I have not considered new improvements for PTC Integrity regarding interface, automa...
What is your experience regarding pricing and costs for PTC Integrity?
PTC Integrity is expensive, but it is cheaper compared to IBM Rational. The comparative affordability in pricing is an advantage.
What needs improvement with PTC Integrity?
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity s...
What is your primary use case for PTC Integrity?
I am still working with PTC Integrity because we have a lot of customizations and we have been working for the past 10 years on it. We are planning and proposing to go to a different tool such as C...
 

Comparisons

 

Also Known As

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Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
TRW Automotive
Find out what your peers are saying about Jama Connect vs. PTC Integrity and other solutions. Updated: April 2026.
896,202 professionals have used our research since 2012.