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Jama Connect vs PTC Integrity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Application Requirements Management (3rd)
PTC Integrity
Ranking in Application Lifecycle Management (ALM) Suites
12th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 4.1%, up from 3.0% compared to the previous year. The mindshare of PTC Integrity is 4.1%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jama Connect4.1%
PTC Integrity4.1%
Other91.8%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Principal Consultant at Contribyte
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack or Confluence. Additionally, there are areas where usability and configurability could be enhanced.
SHRINIVAS ALAGERI - PeerSpot reviewer
Architect at a media company with 10,001+ employees
Customization has enabled long-term document and requirement management for complex projects
PTC Integrity should get rid of the old thick client and move everything to the thin client. The thin client should be made the single source of truth, the way it is for Codebeamer. PTC Integrity should try to integrate this with AI and should have automatic requirement to test case mapping and other AI features that are in Codebeamer. It is not easy for people to migrate from one tool to another, even though it is from the same product. PTC took over the In-Link product, so if I have to migrate my Integrity to In-Link, why would I replicate everything here? People are happy with what they have. The only headache is the thick client, which is a problem for the installation team. By having a thin client, people can directly open it from the web browser and it would be much easier and much better than a thick client on the system. With a thick client, you have Java installation that needs to be done and you have all those certificates to be installed for SSL. With a thin client, it would be much better and you could do all the administrative things also in that. I don't understand why they want a thick client. They could replace it with a thin client, the way it is for Codebeamer. They should incorporate all the AI things. PTC Integrity should become another tool with all the new features and new enhancements, and they should eliminate the thick client altogether.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."
"The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools."
"The impact that Jama Connect provides for my company overall is significant as it saves a huge amount of time."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"The most valuable feature is the user-friendly interface."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"Provides suitable tools for managing regulatory requirements."
"PTC Integrity provides some set of APIs which makes it very flexible to build an end-to-end SaaS product and an end-to-end software product."
"The most valuable feature of PTC Integrity is its integration with our existing PTC tools, especially for drawing release activities."
"The most valuable feature is traceability starting from the requirements until the end of a project."
"I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn."
"PTC Integrity has good stability."
"Complete traceability as per process requirements."
"I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their products. Previously, customers were using different software to manage their products. However, PTC Integrity offers a solution for requirements management, test management, and even development to support live ticket management. So instead of using multiple software tools, we can use it for all these purposes."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
 

Cons

"The solution is expensive."
"There are delays sometimes from the Jama Connect team in resolving issues."
"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"The initial setup could be better, it's complicated."
"I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes and generating reports automatically."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"The solution is very software-centric, and its validation piece is not time-efficient at all."
"To be honest, the third controller system is kind of old. There are lots of transactional changes that have not been implemented in PTC. If you have a larger project, for example, whenever you give bits and need to change 10,000 files you can just commit them. But here the work style is a little more file based, so you'll have to take care of almost all the files individually. It's not a single commit like you do here, but rather you have to allocate time for each component or file that you want to check in or commit. That's a very big issue."
"There are not enough reports. People would like to see something similar to what is available in JIRA."
"The web version does not have all the functionalities of the non-web version. Administration and adding/removing fields, etc. cannot be done on the web version. People want solutions that are compatible with Android. I also want to have a version by which I can bulk edit all the fields."
"It's not easy to plan on this solution and it's not user-friendly. The interface should be more like a web interface. It's not easy to use."
"We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all."
"The tool's web-based UI needs improvement. Some functionalities don't work yet, and querying items is slow. Also, it's not in the cloud yet. I don't know if they'll do it in the future because they already have core agreements with customers. If they offer these functionalities, customers will likely buy their product."
"The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes time to get accustomed to."
"For complex businesses, the internal templates could have more flexibility and compatibility."
 

Pricing and Cost Advice

"The cost seems very competitive with other offerings."
"Jama Connect is a little pricy."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"The product is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
28%
Healthcare Company
9%
Aerospace/Defense Firm
7%
Government
5%
Manufacturing Company
25%
Computer Software Company
14%
Healthcare Company
9%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...
What is your primary use case for Jama Connect?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...
What do you like most about PTC Integrity?
I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their produ...
What is your experience regarding pricing and costs for PTC Integrity?
PTC Integrity is expensive, but it is cheaper compared to IBM Rational. The comparative affordability in pricing is an advantage.
What needs improvement with PTC Integrity?
The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes time to get accustomed to. A more straightforward and intuitive interface would...
 

Comparisons

 

Also Known As

No data available
MKS
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
TRW Automotive
Find out what your peers are saying about Jama Connect vs. PTC Integrity and other solutions. Updated: February 2026.
882,160 professionals have used our research since 2012.