ITRS Geneos vs OmniPeek comparison

ITRS and BlueCat are both solutions in the Application Performance Monitoring (APM) and Observability category. ITRS is ranked #33 with an average rating of 5.0, while BlueCat is ranked #35 with an average rating of 8.0. ITRS holds a 1.1% mindshare in APM, compared to BlueCat’s 0.5% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of BlueCat users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,305 Views
2,798 Comparison Views

96% willing to recommend

OmniPeek

Read 8 OmniPeek reviews

1,928 Views
964 Comparison Views

100% willing to recommend

ITRS Geneos

OmniPeek

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

Both ITRS Geneos and OmniPeek are robust monitoring tools catering to different aspects of network and systems monitoring. While ITRS Geneos generally receives positive feedback for support and pricing, OmniPeek is noted for its advanced features, making it a preferred choice for users looking to invest in a comprehensive solution.

Features: ITRS Geneos offers real-time monitoring of applications, infrastructure, and business services. It has a flexible alerting system and provides efficient infrastructure monitoring. OmniPeek provides detailed packet analysis, wireless monitoring, and extensive protocol support, offering superior diagnostic tools and a deeper dive into network performance.

Room for Improvement: Users suggest enhancements in ITRS Geneos' dashboard customization, a more intuitive setup process, and improved usability. OmniPeek users point out the need for a more modern interface, better integration with other network tools, and improved customer service resolutions.

Ease of Deployment and Customer Service: ITRS Geneos is praised for simplified deployment and strong customer support, enabling quicker integration into existing systems. OmniPeek, despite its detailed setup documentation, has a steeper learning curve and mixed reviews on customer support with users desiring quicker resolutions.

Pricing and ROI: ITRS Geneos is seen as cost-effective with a clear ROI due to its efficient infrastructure monitoring. OmniPeek is perceived as more expensive, but users justify the cost with its comprehensive feature set and the depth of network analysis, leading to long-term operational gains.

To learn more, read our detailed ITRS Geneos vs. OmniPeek Report (Updated: December 2025).

Buyer's Guide

ITRS Geneos vs. OmniPeek

December 2025

Download the complete report

Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

33rd

Ranking in Network Monitoring Software

68th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (45th)

OmniPeek

Ranking in Application Performance Monitoring (APM) and Observability

35th

Ranking in Network Monitoring Software

45th

Average Rating

7.8

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. The mindshare of OmniPeek is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
ITRS Geneos	1.1%
OmniPeek	0.5%
Other	98.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

Read full review

Vinal-Patel

Network Architect, internally known as Network Transformation Lead at a pharma/biotech company with 10,001+ employees

Real-time analytics and alerts improve application performance and network operations

OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless. Its real-time analytics, integrated with LiveNX, allow me to monitor business-critical applications and set up alerts for application performance issues. This centralized dashboard and alert system is highly valuable for maintaining network operations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

More ITRS Geneos pros

"OmniPeek shows the entire packet flow and structure, particularly in security-related scenarios, whereas Wireshark sometimes fails to capture all packets."

"The most valuable feature is OmniPeek is user-friendly."

"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."

"OmniPeek's ability to convert application visibility into flow helps me quickly understand application performance over LAN, WAN, or wireless."

"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."

"It's a solid piece of software. It's stable."

"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."

"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."

Cons

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"The ITA, the post-incident analytics, could be improved."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

More ITRS Geneos cons

"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."

"I would like to see the tool work in an open environment the same as how it does in a closed environment."

"The solution's automation has room for improvement."

"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."

"Making it more clear on how to configure the filters, or really automating them, would be an improvement."

"OmniPeek doesn't support Linux or Unix installations, which prompted the shift to Wireshark."

"I don't see a clear roadmap in the future for improving this software."

Pricing and Cost Advice

"You will get the best price if you get a single global deal."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"I can say it's not that cheap because the licensing is a little bit costly"

"The pricing seems reasonable. We're happy enough with it."

"Pricing and licensing is based on the requirements."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

More ITRS Geneos pricing and cost advice

"The pricing for this solution could be improved, as it is a very expensive product."

"There are different types of licenses available."

"We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

881,114 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

70%

Computer Software Company

Construction Company

Outsourcing Company

Educational Organization

10%

Comms Service Provider

Manufacturing Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What needs improvement with OmniPeek?

There isn't anything specific that needs improvement in OmniPeek, as it performs better than Wireshark for our requirements. However, OmniPeek could benefit from supporting different platforms. Pla...

See all answers

What is your primary use case for OmniPeek?

I have been working with the OmniPeek product for almost two years at the start of my career, primarily using it for wireless 802.11 Wi-Fi packets, sniffer, and analysis. My experience with OmniPee...

See all answers

What advice do you have for others considering OmniPeek?

I didn't explore much about OmniPeek beyond its basic features. OmniPeek is user-friendly and easy to start working with, especially on the Windows platform. For beginners, it is very easy to handl...

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 15% of the time

Grafana vs ITRS Geneos

Compared 9% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 9% of the time

Prometheus-AI Platform vs ITRS Geneos

Compared 6% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 5% of the time

More ITRS Geneos Competitors

ThousandEyes vs OmniPeek

Compared 11% of the time

Splunk AppDynamics vs OmniPeek

Compared 9% of the time

Colasoft Capsa vs OmniPeek

Compared 8% of the time

NETSCOUT nGeniusONE vs OmniPeek

Compared 6% of the time

LiveNX vs OmniPeek

Compared 6% of the time

More OmniPeek Competitors

Product Reports

Buyer's Guide

ITRS Geneos

January 2026

Download ITRS Geneos product report

Buyer's Guide

OmniPeek

January 2026

Download OmniPeek product report

Also Known As

Geneos

Savvius OmniPeek

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Omnipeek is a top-rated suite of network analytics software that offers full transparency and trusted forensics for immediate resolution of application and network performance anomalies and security issues. Omnipeek is part of the LiveAction family of quality trusted products. They specialize in packet intelligence with adaptable workflows and complete visibility throughout numerous network segments to facilitate a better understanding of network performance and dependability concerns in real time.

Omnipeek combines intuitive geolocation, usability, security, and performance to deliver a robust user experience that facilitates immediate discovery and problem-solving of wireless and wired networks.

Omnipeek is user friendly and offers many different intuitive dashboards, display options, graphs, peer maps, and packets. There are several different capture options, such as TCP dump, multiple adapters, local captures, and Capture Assistant. Omnipeek integrates well with Snort and Suricata intrusion and detection prevention solutions, allowing users to import events easily. The comprehensive analysis tools, such as Expert Flow Analysis, Web Traffic Analysis, Multi-Segment Analysis, and Local File Analysis combine to make Omnipeek a solid, complete solution.

Omnipeek is effective for small offices to large enterprise data centers.

Omnipeek Benefits

Omnipeek delivers unmatched transparency into applications, networks, and classification of layer 7 workflows.
Intuitive GUI presents a clear, intuitive view of packet-based analytics by conversation pairs.
Ability to capture and dissect 802.11n and 802.11ac wireless traffic from currently deployed points from third-party vendors such as Aruba, Cisco, and others.
Investigate traffic from all remote network segments, such as voice and video over IP, 802.11,1/10/40/100 Gigabit, Ethernet using the LiveCapture features and appliances.
Audit voice and video over IP traffic in real time using call back play, thorough signaling and media analyses, and high-level multi-media summary statistics.
Improve the average time to resolve failure with super fast intuition and interconnection with packet data, metadata, flows, and files.

Omnipeek Features

WiFi monitoring: Using Omnipeek LiveCapture 1100, users are able to thoroughly monitor wired packet traffic and gather wireless traffic from WLAN controllers. Users can easily monitor, dissect, log, and diagnose multi-Gigabit speed 802.11ac traffic.
Improved LiveAction appliance support: LiveAction update appliances and software uses the innovative Del architectures and Intel capabilities to improve network packet capture-to-disk to 20Gbps in a 2RU system, with up to 128 TB of storage.
Improved VOIP processes: Now offering updates to performance and in synthesizing DTMF audio tones, Stream Control Transmission Protocol (SCTP), and Asserted Identity (caller ID), makes Omnipeek a very robust, complete solution.
Improved financial transaction support: The solution provides updated support for ISO8583 protocol necessary for financial and banking organizations. Users have the ability to dissect critical data more thoroughly than with previous iterations.
Expert improvements: Users have access to several more Expert events, enhanced latency calculations, and many other improvements to the Expert views in Omnipeek.
3rd party authentication improvements: Efficient workflow for 3rd party authentication results in enhanced performance for Access Control Lists (ACL).

BlueCat

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy

Buyer's Guide

ITRS Geneos vs. OmniPeek

December 2025

Free Report: ITRS Geneos vs. OmniPeek

Find out what your peers are saying about ITRS Geneos vs. OmniPeek and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,114 professionals have used our research since 2012.

See our ITRS Geneos vs. OmniPeek report.

See our list of best Application Performance Monitoring (APM) and Observability vendors and best Network Monitoring Software vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.