ITRS Geneos vs ManageEngine Applications Manager comparison

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4,379 views|2,313 comparisons
96% willing to recommend
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1,291 views|991 comparisons
76% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ITRS Geneos and ManageEngine Applications Manager based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ITRS Geneos vs. ManageEngine Applications Manager Report (Updated: March 2024).
769,334 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort.""It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces.""The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer.""The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses.""The great advantage of this tool is real-time monitoring.""This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules.""The ability to build integrations to tools that are not monitored out of the box is the most valuable feature.""ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

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"The most valuable feature of this solution is its ease of use.""The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard.""ITSM is a valuable feature, it complies with the requirements in Pakistan.""ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly.""Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us.""We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable.""I am impressed with the tool's reporting feature which is simple.""ManageEngine Applications Manager's installation is pretty easy."

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Cons
"​It needs to be easier to configure, especially with the JMX plugins.​""I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes.""I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself.""A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways.""Currently, it is difficult to monitor secure websites using SSL or with SSO enabled.""ITRS Geneos cloud monitoring is very weak and can use improvement.""ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud.""Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

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"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things.""The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time.""Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics.""The information provided by ManageEngine is not deep-dive like IBM and CA provide.""They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve.""One area of improvement is the dashboard should be more readable and available.""The problem is that implementation requires a significant amount of mapping effort.""An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."

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Pricing and Cost Advice
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

  • "It is a cost-effective solution."
  • "The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
  • "The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
  • "Its price is good."
  • "The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
  • "ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
  • "The solution's licensing costs are yearly."
  • "Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
  • More ManageEngine Applications Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
    Top Answer:ManageEngine Applications Manager's installation is pretty easy.
    Top Answer:ManageEngine Applications Manager's price is low. Price-wise, it is a cheap tool. It does way better than the products from its competitors when it comes to pricing. The solution's licensing model is… more »
    Top Answer:ManageEngine Applications Manager is a solution that does agent-based monitoring, which means that there is an agent, a piece of software installed on the endpoints to collect the data. The agent… more »
    Ranking
    Views
    4,379
    Comparisons
    2,313
    Reviews
    11
    Average Words per Review
    1,415
    Rating
    7.9
    Views
    1,291
    Comparisons
    991
    Reviews
    5
    Average Words per Review
    484
    Rating
    7.0
    Comparisons
    Also Known As
    Geneos
    Applications Manager
    Learn More
    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    ManageEngine Applications Manager is an application performance management (APM) solution that is designed to give users deep insights into both the way that their applications perform and the way that users of those applications experience them. Organizations can use this solution to identify areas where their critical applications are lacking and address them before there are any negative repercussions. ManageEngine Applications Manager is the kind of tool that companies of all sizes can use to keep their applications running in the best way possible.

    ManageEngine Applications Manager Benefits

    Some of the ways that organizations can benefit by deploying ManageEngine Applications Manager include:

    • Gain real-time comprehensive insights. ManageEngine Applications Manager makes it possible for organizations to gain deep insights into every aspect of an application’s performance. This takes place in real time and enables users to take complete control of their application’s management.
    • Keep applications running smoothly. Organizations don’t have to worry about missing issues that will disrupt users’ ability to have a smooth experience. ManageEngine Applications Manager detects any issues and allows administrators to quickly address them before they can become major problems for users.
    • Ease of use. ManageEngine Applications Manager is designed to be intuitive to use so that organizations do not need to formally train employees in its use. This saves time and makes organizations more productive.

    ManageEngine Applications Manager Features

    Some of the many useful features ManageEngine Applications Manager has to offer include:

    • AI-powered threat detection and remediation. ManageEngine Applications Manager leverages AI software to spot issues as they arise and to alert administrators. Additionally, users can use this AI to automate issue remediation, which will allow administrators to focus on other tasks.
    • Advanced analytics. ManageEngine Applications Manager uses various analytics tools to enable users to gain critical insights from their data. These include custom dashboards that allow you to display and interpret data.
    • Real user monitoring. Administrators have access to tools that allow them to monitor users’ application traffic. The tools deliver detailed reports that track various critical pieces of information related to the users and their application user experience.

    Reviews from Real Users

    ManageEngine Applications Manager is a solution that stands out when it is compared to many of its competitors. It is part of a complete suite of management tools that users can take advantage of. The way that ManageEngine Applications Manager keeps up to date with a regular schedule of software updates enables organizations to manage their applications without worrying that they are missing any important capabilities or features. If any feature is absent, users can integrate the solution with other monitoring solutions. ManageEngine Applications Manager regularly undergoes updates that ensure that users have access to all of the latest features and patches.

    Rodrigo T., the CEO of AXIOVISTA spa, writes, “This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature.”

    Syed A., the enterprise senior account manager of sales at a tech services company, writes, “Our customers appreciate that ManageEngine sends regular updates, upgrading their software several times a year.

    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
    Top Industries
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm76%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm16%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise88%
    REVIEWERS
    Small Business33%
    Midsize Enterprise13%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise61%
    Buyer's Guide
    ITRS Geneos vs. ManageEngine Applications Manager
    March 2024
    Find out what your peers are saying about ITRS Geneos vs. ManageEngine Applications Manager and other solutions. Updated: March 2024.
    769,334 professionals have used our research since 2012.

    ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while ManageEngine Applications Manager is ranked 36th in Application Performance Monitoring (APM) and Observability with 15 reviews. ITRS Geneos is rated 8.2, while ManageEngine Applications Manager is rated 7.6. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of ManageEngine Applications Manager writes "Though it is a useful tool for the modernization and monitoring of applications, it lacks in providing stability and scalability". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus, whereas ManageEngine Applications Manager is most compared with AppDynamics, Grafana, Dynatrace, SolarWinds Server and Application Monitor and Azure Monitor. See our ITRS Geneos vs. ManageEngine Applications Manager report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.