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SAP Enterprise Architecture Designer vs iServer comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
11th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (17th)
SAP Enterprise Architecture...
Ranking in Enterprise Architecture Management
23rd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Enterprise Architecture Management category, the mindshare of iServer is 3.9%, down from 4.2% compared to the previous year. The mindshare of SAP Enterprise Architecture Designer is 1.4%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Mindshare Distribution
ProductMindshare (%)
iServer3.9%
SAP Enterprise Architecture Designer1.4%
Other94.7%
Enterprise Architecture Management
 

Featured Reviews

AHMEDIBRAHIM1 - PeerSpot reviewer
Enterprise Architecture practice head at Positive Side Consultancy
Enables flexible parameters for any process model and has a valuable document management feature
We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live database activities. It enables flexible parameters for any process model iServer has valuable…
Artur Chyziewicz - PeerSpot reviewer
Co-Owner at Edusolution s.c.
Great training available with traceability a key feature
I use this solution to model enterprise software architecture. We are customers of SAP and an educational organization in Poland.  Traceability is a fantastic feature.  They should upgrade the algorithm. The solution currently has an old algorithm and there are now free tools on the market that…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"The initial setup is easy."
"Central repository holding single version of truth."
"I love how there are no milestone swimlanes."
"The product has a valuable customized model."
"The solution is easily modified to suit your needs."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"We like the governance."
"Traceability is a fantastic feature."
 

Cons

"The product is more expensive than Spark."
"It's a very simple tool, which makes me concerned with the performance."
"Customer service can be improved as the vendor is based in UK. Having regional support could improve time and communications."
"More visualization techniques and ways to report the data might be helpful."
"The performance is slow, which is something that should be improved."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"Cannot see which activities are control activities."
"Overall, I would say that it's a poor man's EA repository. It seems like a good idea, but doesn't really work in practice."
"The solution currently has an old algorithm and there are now free tools on the market that offer better options for drawing algorithms."
"The algorithm is outdated and should be upgraded."
 

Pricing and Cost Advice

"The product has a moderate pricing."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The price of iServer is reasonable compared to other solutions."
"The solution is cheaper than its competitors."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Government
9%
Construction Company
8%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
No data available
 

Also Known As

No data available
SAP EA Designer
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Information Not Available
Find out what your peers are saying about Quest Software, SAP, SAP LeanIX and others in Enterprise Architecture Management. Updated: October 2026.
920,929 professionals have used our research since 2012.