We performed a comparison between IRONSCALES and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two SEG (Secure Email Gateway) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"For what was being offered with IRONSCALES, I feel like we got an incredible deal."
"The stability is good."
"There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do."
"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"The fact that it is set-and-forget is valuable. Once you turn it on, you very rarely have to micromanage it, whereas, with a lot of spam filters, you have to go in very often."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"You can use the product to create special accounts."
"It offers great security against malware and other threats."
"The product's most valuable feature is third-party integrations."
"I like the product's ZAP feature."
"It has a really nice web-based administration console."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"It provides security to both on-premises and Azure infrastructures."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."
"The only thing that I could say is that some of the reporting features could be better."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"Some features, like encryption, are not available."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"I think the implementation could be more streamlined."
"The solution must improve the user experience."
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IRONSCALES is ranked 5th in SEG (Secure Email Gateway) with 11 reviews while Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 33 reviews. IRONSCALES is rated 9.2, while Microsoft Exchange Online Protection (EOP) is rated 8.4. The top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". IRONSCALES is most compared with Microsoft Defender for Office 365, Avanan, Sublime Security, Perception Point Advanced Email Security and Proofpoint Targeted Attack Protection, whereas Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Fortinet FortiMail. See our IRONSCALES vs. Microsoft Exchange Online Protection (EOP) report.
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