IRONSCALES vs Microsoft Exchange Online Protection (EOP) comparison

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Executive Summary

We performed a comparison between IRONSCALES and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.

Find out in this report how the two SEG (Secure Email Gateway) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IRONSCALES vs. Microsoft Exchange Online Protection (EOP) Report (Updated: January 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails.""For what was being offered with IRONSCALES, I feel like we got an incredible deal.""The stability is good.""There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do.""I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent.""The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer.""The fact that it is set-and-forget is valuable. Once you turn it on, you very rarely have to micromanage it, whereas, with a lot of spam filters, you have to go in very often.""For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."

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"You can use the product to create special accounts.""It offers great security against malware and other threats.""The product's most valuable feature is third-party integrations.""I like the product's ZAP feature.""It has a really nice web-based administration console.""We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox.""It provides security to both on-premises and Azure infrastructures.""The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."

More Microsoft Exchange Online Protection (EOP) Pros →

Cons
"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame.""The only thing that I could say is that some of the reporting features could be better.""I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients.""Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front.""There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better.""In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation.""There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated.""The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."

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"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well.""The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well.""When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations.""The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces.""Some features, like encryption, are not available.""Online Protection has an issue in that it doesn't provide an option to stop impersonation.""I think the implementation could be more streamlined.""The solution must improve the user experience."

More Microsoft Exchange Online Protection (EOP) Cons →

Pricing and Cost Advice
  • "There is an installation cost. Since we have this as a managed service, we pay for licensing and the managed service itself. Other than that, there are no additional costs."
  • "They are pretty much the same as all the other competitors in the market."
  • "We pay $3000 plus a little more a year for the number of employees we have, and we're not even that big. The solution is at the higher end in terms of cost. It's not the most expensive product, but I would say it's worth the price if you have a high volume of email traffic. In our case, the solution has inspected over 162,000 emails between three and four months. It saved us a lot of time and money. It's a worthwhile investment because a bad actor only has to succeed once; we must defend against everything in our business. IRONSCALES offers a sense of security and confidence from being well protected."
  • "I don't know about its pricing because I don't run the budget or pay the bills, but if it was extortionate, we probably would be looking to scrap it, and because we are not, I assume its price is okay."
  • "Considering the value it provides, it is definitely worth the cost. We don't have to do manual analysis and remediation of phishing emails, which saves us a lot of hours. Its licensing is based on the number of users being supported and the number of email addresses being protected. I'm not aware of any additional costs."
  • "As compared to everything else we looked at, it was good. It was the best value for the dollars."
  • "IRONSCALES is an expensive solution."
  • More IRONSCALES Pricing and Cost Advice →

  • "The price could be lower."
  • "The solution is priced high and could be less expensive compared to other solutions."
  • "The solution is expensive but is backed by Microsoft's reputation."
  • "The price of Microsoft Exchange Online Protection is reasonable."
  • "It is a low-price solution."
  • "Apart from the license fee for the solution, there are no additional costs."
  • "Online Protection is fairly expensive."
  • "The tool's pricing is excellent."
  • More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic.
    Top Answer:As compared to everything else we looked at, it was good. It was the best value for the dollars.
    Top Answer:The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go… more »
    Top Answer:The stability must be improved. The tool is not 100% stable. That is why we are exploring FortiMail.
    Top Answer:We deploy the solution as a part of the Microsoft 365 suite. We are a security provider. We deploy Microsoft Exchange Online Protection for clients who purchase Microsoft 365 so that the spam and… more »
    Ranking
    Views
    764
    Comparisons
    462
    Reviews
    9
    Average Words per Review
    1,519
    Rating
    9.4
    10th
    out of 110 in Anti-Malware Tools
    Views
    1,127
    Comparisons
    988
    Reviews
    27
    Average Words per Review
    425
    Rating
    8.3
    Comparisons
    Also Known As
    Microsoft EOP, MS Exchange Online Protection
    Learn More
    Overview

    IRONSCALES is a leading email security platform that combines human intelligence with machine learning to detect and respond to phishing attacks.

    It offers a comprehensive suite of tools, including email threat intelligence, incident response, and automated phishing remediation. 

    With its unique self-learning technology, IRONSCALES can quickly identify and mitigate phishing threats, reducing the risk of data breaches and financial losses. 

    The platform also provides real-time alerts and actionable insights to help organizations proactively defend against evolving email threats. 

    With its user-friendly interface and seamless integration with existing email systems, IRONSCALES is a powerful solution for businesses of all sizes looking to enhance their email security.

    Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

    With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

    In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

    EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

    Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

    Sample Customers
    Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp
    Information Not Available
    Top Industries
    REVIEWERS
    Manufacturing Company11%
    Outsourcing Company11%
    Hospitality Company11%
    Recreational Facilities/Services Company11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company8%
    Financial Services Firm8%
    Comms Service Provider6%
    REVIEWERS
    Computer Software Company25%
    Retailer13%
    Financial Services Firm13%
    Construction Company6%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government9%
    Financial Services Firm8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise50%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise14%
    Large Enterprise53%
    REVIEWERS
    Small Business64%
    Midsize Enterprise15%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise54%
    Buyer's Guide
    IRONSCALES vs. Microsoft Exchange Online Protection (EOP)
    January 2024
    Find out what your peers are saying about IRONSCALES vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: January 2024.
    765,386 professionals have used our research since 2012.

    IRONSCALES is ranked 5th in SEG (Secure Email Gateway) with 11 reviews while Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 33 reviews. IRONSCALES is rated 9.2, while Microsoft Exchange Online Protection (EOP) is rated 8.4. The top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". IRONSCALES is most compared with Microsoft Defender for Office 365, Avanan, Sublime Security, Perception Point Advanced Email Security and Proofpoint Targeted Attack Protection, whereas Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Fortinet FortiMail. See our IRONSCALES vs. Microsoft Exchange Online Protection (EOP) report.

    We monitor all SEG (Secure Email Gateway) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.