We performed a comparison between Darktrace and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The product's scalability is good."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us."
"Darktrace is very flexible."
"The Antigena feature is most valuable. Once it learns your environment, Antigena can step in and block a denial of service attack, a ransomware attack, or just about anything that doesn't belong in the environment. It can detect any type of attack that hits the environment because it understands what normal looks like for the network. It is very useful for an autonomous response."
"I have found the automation and AI features to be valuable. If someone were to come in to the office at midnight and log in, Darktrace would flag it."
"The active threat dashboard is the most valuable feature of this solution."
"I have used multiple solutions, but its graphical user interface is quite interesting and quite descriptive. There are a lot of video animations, and we can easily see how the data is transferred between various points. That's something really interesting. It is also quite easy to understand for a new user."
"It has helped the organization to detect any malware affecting the machines...The network monitoring and the email monitoring features are very valuable for us."
"It is a stable solution without downtime."
"The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam."
"The pre-set policies and configuration analyzer are the most valuable features."
"The threat management feature includes policies and alerts that are valuable."
"I like the product's ZAP feature."
"It's definitely scalable."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"The initial setup was easy. The configuration process is very straightforward."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"I'd like some additional features any product can give me to protect our environment in a better way."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The custom alerts have to improve a lot."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"Several simulation options are available within 365, and the phishing simulation could be better."
"In terms of improvements, fine-tuning is the area where we have to spend some time because it works on unsupervised machine learning. It would be good if they can improve their algorithm or technical functionality to reduce the fine-tuning effort. They can also come up with something at the endpoint level. So far, Darktrace has been a network detection response (NDR) solution. It does not offer much at the endpoint level or on user-client devices or servers. There should be more visibility at the endpoint level. It would be good to have the detection and response at the endpoint level by Darktrace. It should also have integration with an agile environment so that we can have continuous development and continuous integration in the application development environment. This is currently not there. It should also have internet-facing platform visibility, which is currently missing. They also need to improve the reporting and management dashboards. Currently, these are not so easy for a non-technical person. All these features would make Darktrace much better, and they would also be helpful in selling more solutions."
"Darktrace could expand into EDR (endpoint detection and response) and combine it with its network detection."
"The program is quite expensive."
"It should be easier to access the Darktrace portal and its documentation. Only the customer can access their portal and support. It could be cheaper."
"A reporting portal could be a great addition to help customize reports."
"I'd love them to see maybe covering the cloud a bit more."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"Upper management wasn't sold on the value proposition."
"The security features could be better."
"The solution must improve the user experience."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"It would be helpful for customers if Plan 1 features were included with EOP."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
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Darktrace is ranked 13th in Email Security with 65 reviews while Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews. Darktrace is rated 8.2, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our Darktrace vs. Microsoft Exchange Online Protection (EOP) report.
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