ITRS Geneos vs Instana Dynamic APM comparison

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4,014 views|3,178 comparisons
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96% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between ITRS Geneos and Instana Dynamic APM based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: ITRS Geneos has a more involved and time-consuming initial setup process, with the need for onsite support and a longer period to build up the monitoring catalog. On the other hand, Instana Dynamic APM offers a simpler and quicker setup, with automated dashboards that don't require much configuration.
  • Features: ITRS Geneos provides customizable monitoring with an active time feature for trading applications, while Instana Dynamic APM offers real-time monitoring with detailed insights into application behavior and user experience, as well as user-friendly GUI and great dashboards for monitoring services and applications.
  • Pricing: ITRS Geneos has a flexible pricing model that can be tailored to the specific needs of different industries, making it a good choice for banking. However, it may be too expensive for other industries, prompting some companies to switch to other tools. Instana Dynamic APM generally has reasonable pricing. There may be additional costs associated with transferring data.
  • Service and Support: ITRS Geneos receives praise for their technical support and efficient ticketing system, leading to generally positive customer service reviews. However, there have been reports of slow response times and suggestions for improving input templates. Instana Dynamic APM has a mix of positive and negative reviews, with some customers experiencing slow response times.
  • ROI: ITRS Geneos is highly effective in detecting and preventing potential client issues, minimizing downtime, managing alerts proactively, and reducing high-severity incidents. On the other hand, Instana Dynamic APM provides a positive return on investment.

Comparison Results: Instana Dynamic APM is the preferred choice over ITRS Geneos due to its user-friendly interface and easy setup process, as well as its real-time monitoring with detailed insights into application behavior and user experience. While ITRS Geneos offers more customization options and proactive monitoring capabilities, Instana Dynamic APM stands out with its great dashboards and SLI and SLA features. 

To learn more, read our detailed ITRS Geneos vs. Instana Dynamic APM Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration.""The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is.""It's great for monitoring services and applications.""With Instana, the interface and the UI are very simple to use.""The most valuable feature of Instana Dynamic APM is auto-instrumentation.""If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in.""The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.""It is a stable solution."

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"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play.""One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support.""ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers.""In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones.""Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue.""Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort.""The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity.""I always appreciate Geneos's stability and ease of use."

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Cons
"Maybe log monitoring could be better.""They could improve the product’s dashboards and provide more dashboard options.""We'd always like to see additional functionalities.""We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good.""The App Connect middleware does not integrate with or show corresponding sub nodes.""Its SLI and SLA features need improvement in setting up alerts.""I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process.""The solution's monitoring is pretty weak and should be improved."

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"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""The ITA, the post-incident analytics, could be improved.""Data visualization – real time and historical – is a weakness.""ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.""Currently, it is difficult to monitor secure websites using SSL or with SSO enabled.""Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated.""I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

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Pricing and Cost Advice
  • "Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."
  • "Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
  • "The pricing is $1,200 per year which is a bit high compared to other vendors."
  • "The solution is less expensive than one of its competitors."
  • "It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."
  • "The solution's pricing is comparable to other products."
  • "Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."
  • More Instana Dynamic APM Pricing and Cost Advice →

  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.
    Top Answer:Instana Dynamic APM is more affordable for small and medium-sized companies compared to AppDynamics and Dynatrace.
    Top Answer:They could improve the product’s dashboards and provide more dashboard options. Additionally, the server and database monitoring needs enhancement compared to other vendors.
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
    Ranking
    Views
    4,014
    Comparisons
    3,178
    Reviews
    6
    Average Words per Review
    328
    Rating
    8.0
    Views
    4,407
    Comparisons
    2,309
    Reviews
    10
    Average Words per Review
    1,486
    Rating
    8.2
    Comparisons
    Also Known As
    Geneos
    Learn More
    Overview

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Sample Customers
    Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company17%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm75%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise42%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise69%
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise88%
    Buyer's Guide
    ITRS Geneos vs. Instana Dynamic APM
    March 2024
    Find out what your peers are saying about ITRS Geneos vs. Instana Dynamic APM and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Instana Dynamic APM is ranked 20th in Application Performance Monitoring (APM) and Observability with 12 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. Instana Dynamic APM is rated 7.4, while ITRS Geneos is rated 8.2. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, New Relic, IBM Application Performance Management and Elastic Observability, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog. See our ITRS Geneos vs. Instana Dynamic APM report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.