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InfoScale vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 21, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

InfoScale
Ranking in Disaster Recovery (DR) Software
53rd
Average Rating
8.8
Reviews Sentiment
5.0
Number of Reviews
5
Ranking in other categories
High Availability Clustering (1st), Data Storage for Kubernetes (9th)
VMware Live Recovery
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
Disaster Recovery as a Service (1st)
 

Featured Reviews

TJ
Site Reliability Engineer (Certified) at Kyndryl India
Automated recovery has minimized downtime and supports seamless multi‑datacenter failover
Beyond pricing, there are areas where I would like to see InfoScale improved or enhanced. Veritas offers three management approaches. The first, which Veritas currently recommends, is Veritas Operation Manager. The second is the Cluster Manager Java Console graphical interface. The Cluster Manager Java Console has not been revised since version 6.1 or 6.2. This tool was critical for me, particularly valuable when managing small cluster footprints of 20 to 30 server nodes. I relied heavily on this tool, but Veritas has moved away from it in favor of Operation Manager. I recommend Veritas continue evolving this tool rather than discarding it. The third approach is the command line, suitable for individuals with extensive Veritas expertise and experience, but command line use in live environments consumed excessive time, leading me to prefer the graphical interface. Apart from pricing, I have not discovered disadvantages. The product is excellent. My concern is Veritas discarding the Cluster Manager Java Console in favor of Veritas Operation Manager. Setting up Operation Manager requires time and a dedicated server that runs continuously. I had to create a single server just for Veritas Operation Manager. While this works well for larger environments with hundreds of clusters, it is less useful for smaller deployments. I still recommend Veritas reconsider this application and evolve it by incorporating new features from Veritas Operation Manager. Adding these new features to the Java console would be beneficial because that tool runs on my laptop without consuming environment resources, and I can connect directly to clusters from my laptop. I am not opposing Veritas Operation Manager, which is excellent and resembles hardware management consoles for power machines, but smaller tools that previously performed these tasks should remain as options to provide clients with greater ease. From a features and functionality perspective, I do not find missing features in InfoScale at this moment. However, I am not actively using Veritas, managing only legacy machines on older hardware. I am upgrading operating systems but not Veritas due to contract expiration and end-of-life status. The contract is not being renewed because the customer wants to move away. Since I have not logged into VCS since 2021 and transferred responsibilities to another team, I am unaware of features arriving in version 8 or beyond and cannot comment specifically on recent Veritas introductions.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a stable solution."
"InfoScale's ability to maintain data integrity and availability during a cyber event such as a ransomware attack is excellent."
"From a recovery standpoint, InfoScale is excellent and easy to manage."
"It offers High Availability for many applications, including Oracle and SAP environment."
"In a live incident scenario, the data replication process occurs in real-time, and compared to other products, this data replication feature works effectively, ensuring data availability, and we can implement this scenario using Veritas Volume Replication (VVR), which is the most usable feature in InfoScale for data replication."
"It integrates well with other solutions."
"What I like the most about SRM is the delta sync."
"Fast recovery time Ease of use"
"Setting up VMs can be done quickly. It is easy to use."
"VMware's tech support gets a nine-out-of-ten. They are responsive and get you a useful reply."
"It has a good and effective user interface."
"My impression is that the initial setup process is relatively straightforward."
"The most valuable feature is disaster recovery testing."
"It made the DR process a lot faster and easier for recovery after we were familiar with the product operation."
 

Cons

"Based on my experience with support, I would rate them a nine, only because occasionally the first person I talk to does not know more than I do and it needs to be escalated to reach someone more knowledgeable."
"The primary concern is licensing cost, as the customer is unwilling to invest further and has begun cost-cutting measures."
"While InfoScale is mainly used by enterprise-level customers, it does not inherently support many applications, which presents a scalability issue."
"It could be more stable and more secure."
"It could be more stable and more secure."
"It's very difficult to implement."
"Zerto may be more cost efficient, so I’m not 100% sold, and may not need it at all."
"One thing which is lacking from the SRM is reporting."
"The solution is on the expensive side."
"VMware Cloud Disaster Recovery could improve by enhancing the network bandwidth from the storage."
"You need a lot of knowledge to work with the interface because it is not really easy to use, and it would be great if the dashboard were simplified."
"VMware SRM does not have the capacity to do DR tests."
"Sometimes it can cause a bit of downtime during switchovers."
"The version we are currently using is not the latest and greatest but it has buggy behavior in some browsers."
 

Pricing and Cost Advice

"Our clients pay for licensing on a yearly basis."
"It is an expensive platform. I rate the pricing an eight out of ten."
"I would say VMware Cloud Disaster Recovery is very expensive in comparison with other available virtualization solutions."
"After Broadcom acquired the solution, the licensing cost increased drastically"
"It is reasonably priced, and its cost hasn't been a significant factor in our implementation."
"It is about $3,000 a year for the 25 pack. The package gives you the ability to protect up to 25 virtual machines."
"I rate the tool's pricing an eight to nine out of ten."
"Compare to hardware-based replication, I think software based replication is best and cheap."
"VMware SRM is an expensive solution, and users need to pay extra costs in addition to the standard licensing fees."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
University
8%
Insurance Company
8%
Manufacturing Company
8%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise40
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about VMware Cloud Disaster Recovery?
Setting up VMs can be done quickly. It is easy to use.
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
 

Also Known As

Veritas InfoScale Availability, Arctera InfoScale for Kubernetes
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Wayne State University, Zenith Mart
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about InfoScale vs. VMware Live Recovery and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.