INTELLIBOT vs Inflectra Rapise comparison

Inflectra and ServiceNow are both solutions in the Robotic Process Automation (RPA) category. Inflectra is ranked #30 with an average rating of 4.0, while ServiceNow is ranked #26 with an average rating of 7.0. Inflectra holds a 0.3% mindshare in RPA, compared to ServiceNow’s 0.5% mindshare. Additionally, 85% of Inflectra users are willing to recommend the solution, compared to 66% of ServiceNow users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Inflectra Rapise and INTELLIBOT are competing solutions in software automation. INTELLIBOT takes the lead due to its comprehensive feature set and superior scalability, which outweigh Inflectra Rapise's attractive pricing and support benefits.

Features: Inflectra Rapise offers robust automation for desktop and web applications, highlighting its flexibility with a wide range of supported technologies. It provides excellent record and playback functionality and cross-browser testing features, allowing custom user functions to be easily dragged and dropped into test projects. On the other hand, INTELLIBOT provides advanced AI-driven automation with seamless integration capabilities and AI-powered features for increased operational efficiency. Its parallel activity feature allows running two processes simultaneously, and it stands out with its in-built document and text classification, eliminating the need for separate licenses.

Room for Improvement: Inflectra Rapise could enhance its AI integration and scalability to keep pace with competitors. Its manual test functionalities, though strong, can be diversified further. Expanding its language support and cloud readiness could make it more appealing to a global audience. INTELLIBOT, while rich in features, may improve its user interface to enhance ease of use. More extensive coding guides and tutorials could be provided to support users with less technical background. Additionally, expanding community support and resource accessibility would strengthen its user base.

Ease of Deployment and Customer Service: Inflectra Rapise provides straightforward deployment with comprehensive support resources, ensuring a smooth setup process. However, INTELLIBOT distinguishes itself with cloud-based deployment, offering greater scalability and speed. Its dedicated customer service facilitates rapid issue resolution, thus attracting companies seeking fast and scalable solutions.

Pricing and ROI: Inflectra Rapise's cost-efficient setup offers a quick return on investment, appealing to organizations with budget constraints. Conversely, INTELLIBOT, with higher initial setup costs, promises significant long-term ROI due to its powerful features and scalability. Companies often achieve better operational returns with INTELLIBOT, validating the investment for those who prioritize feature depth and scalability.

To learn more, read our detailed INTELLIBOT vs. Inflectra Rapise Report (Updated: July 2025).

Buyer's Guide

INTELLIBOT vs. Inflectra Rapise

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of August 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.9%, up from 1.0% compared to the previous year. The mindshare of Inflectra Rapise is 0.3%, up from 0.0% compared to the previous year. The mindshare of INTELLIBOT is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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WIllWorley

Software Consultant at The New Humanitarian

The tool needs to improve in the areas of security, though it is a versatile product

Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand the tool's ability. The problem with Inflectra Rapise is that a lot of companies are still using SAP GUI. Inflectra has no intention of building Rapise in a way that allows it to interact with SAP GUI. Inflectra Rapise has very limited value for the companies I work with because they they still use SAP GUI since their top priority is SAP testing, and they want to get into automation, for which they need a tool that cannot only used to automate processes, but can also do end-to-end testing where you are not only using SAP GUI, but you are using the interface with old legacy systems that are still in use or with today's more modern technologies. In the future, the tool needs to increase its versatility. If I am at a company that uses 23 different technologies, like .NET Visual Basic, Oracle, SQL, or whatever, Inflectra Rapise needs to be made as a product that is an out-of-the-box usable tool for any technology.

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Renjith Raghunathan

RPA Team Lead Developer at Standard Chartered Bank

A solution that requires minimal efforts to run multiple activities at the same time

It would be helpful to add more documentation. Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values. This is an area that could be improved. If I were to add something that would make my life easier in a new release of INTELLIBOT, then it would be making improvements to the way it is interacting with Java. The only challenge with using INTELLIBOT is the way it works with OCR, which can make creating OCR icons very challenging. In addition, there may be challenges in using the Citrix environment.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature of Automate is its ease of use, which is a major selling point."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"Web scraping is quite good since it offers a lot of possibilities."

"It gives us a central place to schedule tasks and run them distributed."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

More Automate pros

"The most valuable feature of the solution is its versatility."

"We always use the product for end-to-end automation test cases."

"It's pretty straightforward to set up."

"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."

"It is a stable product. We have been using it for 15 months now, and there have been no issues."

"There's a helpful community available through the portal."

"This solution is easy to use and requires little coding knowledge."

"The replay of the automation is an awesome feature."

"One of the most valuable features of INTELLIBOT is the scripting, which is commonly available with engineers."

"The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."

"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."

Cons

"The OCR for Hebrew text needs to be improved."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"There is a lack of good development for artificial intelligence, such as machine learning."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

More Automate cons

"The maintenance is very difficult. We've only been using the platform for three months, so I'm not sure if that will continue, but right now it's an observation I've had."

"Inflectra Rapise needs to expand its ability."

"It would be good if there could be more integration of Inflectra Rapise, since not all customers use the same tool for test management and automation integration."

"There are other INTELLIBOT products available in the market that are superior and have been around for a long time. ServiceNow's product could improve by increasing its promotion."

"I would like to see the cognitive marketing platform improved."

"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."

"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."

"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."

"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."

"Has limited functionality and uses extensive resources."

"The trigger actions need to be more robust."

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"Once you buy the software, you just pay for the support for backend help."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

More Automate pricing and cost advice

"I rate the product's price an eight on a scale of one to ten, where ten means very good pricing."

"We pay no more than $50 annually for support of each one of the licenses."

"At the time, one license was $5,000 USD. If we needed to negotiate for more licenses, we could negotiate a bit on the price."

"It is quite cheap. In the year 2019, it was $1000 for a year."

"The solution requires a license and we purchased one annually. We were satisfied with the price."

"INTELLIBOT with the DPA costs approximately $1,500 USD."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

No data available

Computer Software Company

26%

Manufacturing Company

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What do you like most about Inflectra Rapise?

The most valuable feature of the solution is its versatility.

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What is your experience regarding pricing and costs for Inflectra Rapise?

I rate the product's price an eight on a scale of one to ten, where ten means very good pricing.

See all answers

What needs improvement with Inflectra Rapise?

Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand th...

See all answers

Which lesser known RPA vendor has the best chance at unseating today's market leaders?

Intellibot.io would be my suggestion. From DPA to RPA to cognitive model long to Chatbots to IOT they have come a lon...

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What needs improvement with INTELLIBOT?

There are other INTELLIBOT products available in the market that are superior and have been around for a long time. S...

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What is your primary use case for INTELLIBOT?

I work as an implementation partner for ServiceNow ( /products/servicenow-reviews ), using INTELLIBOT ( /products/int...

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Comparisons

UiPath Platform vs Automate

Compared 28% of the time

Microsoft Power Automate vs Automate

Compared 24% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 8% of the time

Automation Anywhere vs Automate

Compared 6% of the time

More Automate Competitors

No data available

UiPath Platform vs INTELLIBOT

Compared 50% of the time

Microsoft Power Automate vs INTELLIBOT

Compared 50% of the time

More INTELLIBOT Competitors

Product Reports

Buyer's Guide

Automate

August 2025

Download Automate product report

Buyer's Guide

Inflectra Rapise

August 2025

Download Inflectra Rapise product report

Buyer's Guide

INTELLIBOT

August 2025

Download INTELLIBOT product report

Also Known As

HelpSystems Automate, Automate

Rapise

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Rapise is the most powerful and easy to use test automation tool on the market. It allows you to quickly and easily automate the testing of your web, mobile and desktop applications. Why spend hours manually regression testing your applications when you can have Rapise do it for you?

Inflectra

Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.

ServiceNow

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

- Soflab - RegEd - Intel - US Government

Information Not Available

Buyer's Guide

INTELLIBOT vs. Inflectra Rapise

July 2025

Free Report: INTELLIBOT vs. Inflectra Rapise

Find out what your peers are saying about INTELLIBOT vs. Inflectra Rapise and other solutions. Updated: July 2025.

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