NICE Robotic Automation and INTELLIBOT are competing in the robotic process automation field. INTELLIBOT appears to have the upper hand due to its comprehensive feature set and advantageous deployment and customer service.
Features: NICE Robotic Automation offers advanced analytics, seamless integration capabilities, and a feature-based build system ideal for programmers. INTELLIBOT provides an intuitive design, multilevel automation processes, and diverse capabilities such as straightforward visual editing and parallel processing.
Room for Improvement: NICE Robotic Automation could benefit from easier deployment processes and more built-in features to reduce dependence on programming expertise. Enhancing its graphical interface could also be beneficial. INTELLIBOT could improve in licensing flexibility, initial costs, and offering a broader range of integrations to complement its advanced automation features.
Ease of Deployment and Customer Service: INTELLIBOT offers a straightforward deployment process and strong customer support, leading to high user satisfaction. NICE Robotic Automation has a more complex deployment process but compensates with extensive support channels, providing users with equally valuable assistance options.
Pricing and ROI: NICE Robotic Automation is more affordable initially, leading to a potentially quicker ROI for cost-conscious businesses. INTELLIBOT, while initially more expensive, offers comprehensive automation capabilities that deliver ROI by providing long-term benefits and justifying its higher cost with enhanced features.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
I've seen a good return on investment with Automate, as it streamlines processes and improves my productivity.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
The customer service is slow to respond.
The scalability of Automate also scores a ten out of ten.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Automate is stable for my needs and is highly scalable, allowing the same workflow to serve numerous tasks effectively.
The stability of the solution is a ten out of ten.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
The product is good and pretty stable.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
Customer support could also be improved, as they are slow to respond and appear to have policies that do not provide sufficient support for partners.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
In my opinion, the best feature Automate offers is the scheduling.
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
INTELLIBOT provides immediate cost savings on the headcount perspective, as a lot of operational tasks can be automated.
Product | Market Share (%) |
---|---|
Automate | 2.0% |
INTELLIBOT | 0.6% |
NICE Robotic Automation | 0.7% |
Other | 96.7% |
Company Size | Count |
---|---|
Small Business | 18 |
Midsize Enterprise | 8 |
Large Enterprise | 4 |
Company Size | Count |
---|---|
Small Business | 3 |
Midsize Enterprise | 1 |
Large Enterprise | 4 |
Company Size | Count |
---|---|
Small Business | 1 |
Midsize Enterprise | 2 |
Large Enterprise | 4 |
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
Intellibot is a powerful RPA Platform that is designed to simplify the lifecycle of RPA deployments at every step of the process. Speed, reliability, ease of use and extensibility are at the heart of the platform architecture. Intellibot incorporates many next generation features that enable it to deliver on even the most complex RPA projects.
NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.
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