IFS Cloud Platform vs NinjaOne comparison

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IFS Cloud Platform

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Executive SummaryUpdated on Nov 3, 2024

IFS Cloud Platform and NinjaOne compete in the ERP and remote management sectors, respectively. Given the data comparison, NinjaOne appears to offer an edge in remote management and mobility, while IFS is noted for its comprehensive ERP functions.

Features: IFS Cloud Platform offers customizable ERP functions with a complex pricing matrix and rich warehouse capabilities, supporting detailed analytics and financial reporting. Its modular architecture and integration capabilities stand out. NinjaOne excels in remote management and monitoring, offering a comprehensive service catalog and superior mobility through an easy-to-use app and effective patch management, beneficial for device oversight.

Room for Improvement: IFS Cloud Platform may benefit from improved usability, workflow design, and reporting features, as well as enhanced integration across departments and better user feedback mechanisms. NinjaOne could improve its interface, reporting capabilities, and third-party integrations, with enhancements suggested for the ticketing system and remote access options to boost efficiency.

Ease of Deployment and Customer Service: IFS provides flexible deployment options with hybrid and on-premises capabilities, supported by a dedicated international team, though customer support experiences vary. NinjaOne is generally deployed on public clouds, offering reliable customer service with strong local support in specific regions.

Pricing and ROI: IFS employs user-based and flexible module pricing, considered expensive yet justified by its features, suitable for larger enterprises. NinjaOne offers an affordable subscription model, particularly appealing to educational institutions, with negotiable rates based on scale. Both platforms deliver substantial ROI, with IFS providing longer-term returns and NinjaOne noted for competitive monthly pricing.

To learn more, read our detailed IFS Cloud Platform vs. NinjaOne Report (Updated: September 2025).

IFS Cloud Platform vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.1

Users reported improved operations and financial reporting with IFS Cloud, seeing up to 4.5x ROI over 18 months.

Sentiment score

7.7

NinjaOne enhances productivity and efficiency, showing significant time and cost savings with benefits visible within six months.

No quotes available

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NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

Customer Service

Sentiment score

5.7

Australian support is strong with expert consultants, but timeliness and service consistency vary, impacting resolution times and communication.

Sentiment score

7.8

NinjaOne's customer service is praised for expertise and ease of use, despite some slow technical support responses.

No quotes available

For more quotes and insights, download the IFS Cloud Platform report

The customer support at NinjaOne is excellent, rated ten out of ten.

Owner at AvalisNT AG

Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.

Cloud Consultant at i-Community AG

I rate customer service and support for NinjaOne at seven out of ten due to slow response times.

For more quotes and insights, download the NinjaOne report

CEO AND CTO at DeserveIT

Scalability Issues

Sentiment score

7.8

IFS Cloud Platform is scalable for businesses of all sizes, though some face complexity in updates and dependency management.

Sentiment score

7.9

NinjaOne is highly regarded for its scalability and flexibility, ideal for managing numerous devices and users efficiently.

IFS Cloud Platform has standard functionalities that follow the standard supply chain management processes, and it is easy to customize or configure.

For more quotes and insights, download the IFS Cloud Platform report

Consultant at Arcwide

I would rate the scalability of NinjaOne as ten out of ten.

CEO AND CTO at DeserveIT

The design suggests it is scalable.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

Stability Issues

Sentiment score

8.0

IFS Cloud Platform is praised for stability and reliability, with rare downtime, and depends on client maintenance and setup.

Sentiment score

7.9

NinjaOne is praised for stability and consistent performance, with frequent updates addressing occasional server issues and improvements.

Now, with the drastic developments especially in the cloud applications known as Arena on IFS Cloud Platform, it has improved tremendously.

For more quotes and insights, download the IFS Cloud Platform report

Consultant at Arcwide

I would rate the stability a ten out of ten.

For more quotes and insights, download the NinjaOne report

Owner at AvalisNT AG

Room For Improvement

IFS Cloud Platform requires usability, integration, and support improvements, along with enhanced customization, AI, and simplified user experience.

NinjaOne needs to improve integrations, user interface, reporting, pricing, connectivity, patching, automation, dashboard usability, and backup features.

They are working on IFS AI, but we have not explored much into that yet, and if they want to keep their competitive edge, that is an area they need to concentrate on.

For more quotes and insights, download the IFS Cloud Platform report

Consultant at Arcwide

There is not much available online, and the documentation availability is on the lower side compared to other products, especially Maximo.

reviewer2642043

Senior Director at a consultancy with 1,001-5,000 employees

Security and reporting, including business intelligence tools, are adequate.

Cloud Consultant at i-Community AG

The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.

Owner at AvalisNT AG

The network monitoring needs to be improved.

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CEO AND CTO at DeserveIT

Setup Cost

IFS Cloud Platform offers competitive pricing, best for large enterprises, with scalable value similar to SAP and Oracle.

NinjaOne is valued for its affordable, scalable pricing and cost-effectiveness, especially for small companies and educational institutions.

No quotes available

For more quotes and insights, download the IFS Cloud Platform report

NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.

Owner at AvalisNT AG

The pricing for NinjaOne is appropriate for small companies.

Cloud Consultant at i-Community AG

The price or licensing of NinjaOne is a little bit high.

For more quotes and insights, download the NinjaOne report

CEO AND CTO at DeserveIT

Valuable Features

IFS Cloud Platform offers customizable pricing, robust integration, intuitive interface, and excels in enterprise management with adaptable features.

NinjaOne streamlines IT management with remote monitoring, automation, and integration features, boosting efficiency for small businesses.

For more quotes and insights, download the IFS Cloud Platform report

Consultant at Arcwide

There are fewer fields on the user screen compared to other products.

reviewer2642043

Senior Director at a consultancy with 1,001-5,000 employees

A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.

Owner at AvalisNT AG

The software's automation tools have solved critical deployment problems for small businesses.

Cloud Consultant at i-Community AG

Every month, every quarter, I see new features, and it is always evolving.

For more quotes and insights, download the NinjaOne report

CEO AND CTO at DeserveIT

Categories and Ranking

IFS Cloud Platform

Ranking in IT Service Management (ITSM)

14th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

CRM (27th), Customer Experience Management (9th), Field Service Management (2nd), Help Desk Software (17th), ERP (17th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (4th), Local Government CRM (13th), IT Asset Management (11th), License Management (2nd)

NinjaOne

Ranking in IT Service Management (ITSM)

9th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (31st), Server Monitoring (7th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of October 2025, in the IT Service Management (ITSM) category, the mindshare of IFS Cloud Platform is 1.7%, up from 1.4% compared to the previous year. The mindshare of NinjaOne is 2.4%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Service Management (ITSM) Market Share Distribution
Product	Market Share (%)
NinjaOne	2.4%
IFS Cloud Platform	1.7%
Other	95.9%

IT Service Management (ITSM)

Featured Reviews

Has supported project management and business customization through strong modular flexibility

Consultant at Arcwide

The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules; these are the major modules that are performing well with IFS, and the cloud options along with user-friendly customizations for any technical developments are additional advantages. The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available, and if we need to customize the integration, we can certainly do that too.

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Enhances remote access and integration with third-party tools

Owner at AvalisNT AG

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Use our free recommendation engine to learn which IT Service Management (ITSM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

11%

Energy/Utilities Company

Comms Service Provider

Computer Software Company

13%

Government

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	9
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

What do you like most about IFS Applications?

Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.

What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

What needs improvement with IFS Applications?

When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to kee...

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

IFS Cloud Platform

Download IFS Cloud Platform product report

Download NinjaOne product report

Also Known As

IFS Applications, Assyst, IFS Cloud

No data available

Overview

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

Status Pros, Mitchell and Company

IFS Cloud Platform vs. NinjaOne