We performed a comparison between IceWarp and VMware Workspace ONE based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."The solution has a very good log-in to the UI when compared to other solutions."
"An effective, functional, very good tool for controlling resources."
"It has great communication capabilities for team chatting and web conferences."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The groupware module is the most valuable feature."
"IceWarp has multiple applications that are easy to use for many people."
"The solution's voice services work well for our company."
"It has all of the features that we need to use and that we want to use."
"The platform makes the mobile device management process straightforward to handle."
"We've configured single sign-on for two or three enterprise customers, and it works very well."
"The most valuable feature of VMware Workspace ONE is the support for multiple devices. Not only iOS, and Android, but all kinds of platforms, including VR device management. Additionally, it has a tunneling feature, which no other solution provides. Other solutions have to integrate with other tools to have this functionality, whereas VMware Workspace ONE has its own application gateway tunnel."
"No issues with scalability."
"Remote management is most valuable. It allows you to manage multiple types of devices. It is not just limited to laptops or desktops. You can also manage IoT devices. If a device is lost or stolen, you can easily take control of the device without letting any information get leaked."
"The most valuable feature of VMware Workspace ONE is it provides the ability to find out the location of devices and manage end-point solutions when they are deployed, and keep them secure."
"It's a tool that can be managed in various departments."
"Our customers sometimes have problems receiving mail."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"They need a more flexible pricing model."
"The integration on the application side could improve."
"The technical support could be improved."
"The mobile device repository is somewhat difficult to manage with a large user base."
"The application itself individuals are getting annoyed with it. They are looking to integrate with ABB applications regardless of whether it is Android or iOS based. We are wanting to shift from this application because of the integration issues we are facing."
"The solution is too complicated. A lot of end customers don't know how to start when they go into the console."
"The initial setup is a bit complex."
"This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome."
IceWarp is ranked 6th in Email Applications with 15 reviews while VMware Workspace ONE is ranked 2nd in UEM (Unified Endpoint Management) with 81 reviews. IceWarp is rated 8.6, while VMware Workspace ONE is rated 8.2. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange and Zoho Mail, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, Jamf Pro, SOTI MobiControl and ManageEngine Endpoint Central.
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