Try our new research platform with insights from 80,000+ expert users

IBM Tivoli NetCool vs OpenText Network Node Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Ranking in Network Management Applications
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
OpenText Network Node Manager
Ranking in Network Management Applications
15th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Network Management Applications category, the mindshare of IBM Tivoli NetCool is 2.2%, up from 1.1% compared to the previous year. The mindshare of OpenText Network Node Manager is 2.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications
 

Q&A Highlights

DK
Dec 23, 2014
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
Qusai Abuomar - PeerSpot reviewer
Network performance optimization achieved with comprehensive visibility and effective event handling
The root cause analysis is valuable. The availability and event handling are also very good, as our team understands the events well. Overall, the tool helps maintain the health of the network. It provides visibility for the network device status, link status, and hardware status of devices such as switches and routers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very easy to use."
"The tool had many built-in automation capabilities."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"NetCool has a huge database that can collect and process about one million alarms a day."
"The solution has very good integration capabilities."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"It's very easy to use."
"The platform has good stability."
"Most valuable function would have to the internal causal engine and its root cause analyzer which keep us updated on critical errors and incidents in our network environment."
"Overall, the tool helps maintain the health of the network."
"Our monitoring and network teams of less than 100 people use this solution. The availability and fault monitoring are good."
"The best feature is the solution's entire credibility with all vendors."
"You can utilize the main file from various vendors for integration."
"If you install one node on Network Node Manager and want to scale it up, it's pretty easy to create more nodes."
"It's quite a mature solution."
 

Cons

"The installation could be simplified, and technical support could be faster."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"UI is outdated, very old legacy."
"The solution is not user-friendly."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The solution does not have any AI capabilities."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The installation could be simplified, and technical support could be faster."
"They should add AI options in the product's next release."
"Right now, we have open tickets and they are not closing as expected."
"We had some issues with some of the features, some modules are not meeting expectations."
"We have not had a good experience with technical support from OpenText. Many cases take a month to be resolved."
"The solution should integrate with NAC servers."
"The way the solution currently works means I'm not able to customize my own reports."
"Micro Focus Network Node Manager is not powered to drill down for traffic visibility."
"The dashboards are not customizable and it's not user-friendly."
 

Pricing and Cost Advice

"Customers are required to pay a licensing fee."
"Licensing fees are paid on a yearly basis."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"The price of the product is too expensive."
"It is more inexpensive than other products in the market."
"I wasn't involved in the pricing, but I think it's quite expensive."
"It's an expensive solution."
"The solution is quite expensive."
"The solution is priced mid-range compared to the competition."
report
Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.
859,687 professionals have used our research since 2012.
 

Answers from the Community

DK
Dec 23, 2014
Dec 23, 2014
We had Netcool for a few years and we droped it in favor of CA Spectrum. Overall deployment of Netcool was considered a failure. Even What's Up Gold was better as a transition solution to CA. Unfortunately I cannot recommend Spectrum either because it's a hardware resources hog and it performs slow. Also the cost of Spectrum is per network interface polled and Support costs a fortune.
2 out of 7 answers
it_user167895 - PeerSpot reviewer
Dec 23, 2014
If you have not heared from SevOne and have been in contact with them. Please do, It will save you a lot of money and you will be the champ forever. You can compare it as riding a bike (you have to paddle) versus a solar driven car that works If you do so, send me a credit for buying a cake. That will do for me :) THX, Ronald Jansen
it_user76911 - PeerSpot reviewer
Dec 23, 2014
Based on my experience I would suggest you for Entuity - EYE which got perfect features required for a Network monitoring tool requirement. Feature like In-Depth Real time monitoring, Flows, Network Maps, Inventory Management, Event Management, easy to integrate.
 

Top Industries

By visitors reading reviews
Computer Software Company
30%
Financial Services Firm
10%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
17%
Financial Services Firm
11%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What needs improvement with Micro Focus Network Node Manager?
The interface is outdated and needs to be more dynamic and faster. It would be better if the product was a single module rather than requiring additional modules and licensing for APIs and extra fe...
What is your primary use case for Micro Focus Network Node Manager?
We use OpenText Network Node Manager i ( /products/opentext-network-node-manager-i-reviews ) primarily for network monitoring and diagnostics in our organization. We use this product for fault and ...
 

Also Known As

Tivoli NetCool
Micro Focus Network Node Manager, Network Node Manager, HPE Network Node Manager
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
IPC, Exelon, VivaCom, 
Find out what your peers are saying about IBM Tivoli NetCool vs. OpenText Network Node Manager and other solutions. Updated: June 2025.
859,687 professionals have used our research since 2012.