IBM SevOne Network Performance Management (NPM) vs ITRS Geneos comparison

IBM and ITRS are both solutions in the Network Monitoring Software category. IBM is ranked #45 with an average rating of 7.5, while ITRS is ranked #67 with an average rating of 6.5. IBM holds a 1.0% mindshare in NMS, compared to ITRS’s 0.6% mindshare. Additionally, 96% of IBM users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

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678 Comparison Views

96% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

1,228 Views
190 Comparison Views

96% willing to recommend

IBM SevOne Network Performa...

ITRS Geneos

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Executive SummaryUpdated on Oct 9, 2024

IBM SevOne NPM and ITRS Geneos compete in the network performance monitoring category. SevOne seems to have the upper hand due to its strong scalability, integration capabilities, and cost-effective licensing options.

Features: IBM SevOne NPM offers agentless monitoring to ease deployment, high scalability to support large infrastructure, and real-time reporting for instant insights. It features advanced integration capabilities for seamless connectivity with various systems. ITRS Geneos provides real-time data monitoring tailored for high-frequency trading, customizable dashboards for tailored views, and robust alerting features for complex infrastructure scenarios.

Room for Improvement: IBM SevOne NPM users identify opportunities in enhancing baselining, simplifying upgrade processes, and improving reporting transparency. Challenges include addressing strain from high-frequency polling and fostering intuitive data migration. ITRS Geneos users suggest expanded reporting and historical analytics, better cloud integration, and enhanced dashboard customization. They also desire more flexible API capabilities and improved documentation for complex setups.

Ease of Deployment and Customer Service: Both products offer on-premises deployments. IBM SevOne NPM extends to hybrid and private cloud environments, providing flexibility for diverse infrastructure needs. Its customer service garners praise for effectiveness, though consistency across support teams can improve. ITRS Geneos is known for its knowledgeable customer support, although there's a need for a more streamlined process and better documentation.

Pricing and ROI: IBM SevOne NPM's flexible pay-as-you-grow licensing aids scalability, though some users cite high upfront costs. Its ROI comes from effective monitoring and quick issue resolutions. ITRS Geneos is considered expensive yet beneficial for incident prevention in sensitive environments. Its ROI is realized through enhanced infrastructure insights and alert capabilities, with both products requiring a clear understanding of needs to optimize costs and ROI.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. ITRS Geneos Report (Updated: May 2025).

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. ITRS Geneos

May 2025

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Helped 859,533 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

45th

Ranking in IT Infrastructure Monitoring

44th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Server Monitoring (19th), Log Management (48th), Cloud Monitoring Software (30th)

ITRS Geneos

Ranking in Network Monitoring Software

67th

Ranking in IT Infrastructure Monitoring

46th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like SevOne's network flow reporting."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."

"The out of the box reports and workflows are pretty good and they meet our requirements well."

"With this tool it is interesting to show the info to the client and explain where the traffic is."

"It's a great solution for highlighting and discovering useful information regarding our network's elements."

"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."

"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."

More IBM SevOne Network Performance Management (NPM) pros

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"The great advantage of this tool is real-time monitoring."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

More ITRS Geneos pros

Cons

"There is room for improvement in the integration with different vendors and the reporting capabilities."

"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."

"When I started using it, I tried adding one of the BroadWorks application servers into SevOne... it created thousands and thousands of objects from that one application server and we immediately ran out of license... It would help, when new objects are discovered, if there were a way to categorize those objects and to pick the part of the object you need..."

"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."

"The method of searching for SIP and the way to create the groups."

"Would benefit with the addition of AI modules for proactive data insights."

"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."

"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."

More IBM SevOne Network Performance Management (NPM) cons

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"Data visualization – real time and historical – is a weakness."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

More ITRS Geneos cons

Pricing and Cost Advice

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"There are cheaper solutions available."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"Prices per license are not huge, but they exist."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"The pricing has been fair."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"I can say it's not that cheap because the licensing is a little bit costly"

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The pricing seems reasonable. We're happy enough with it."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

15%

Computer Software Company

13%

Legal Firm

Financial Services Firm

74%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

See all answers

What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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Compared 15% of the time

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Compared 14% of the time

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Compared 9% of the time

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Product Reports

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

June 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Buyer's Guide

ITRS Geneos

June 2025

Download ITRS Geneos product report

Also Known As

SevOne

Geneos

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. ITRS Geneos

May 2025

Free Report: IBM SevOne Network Performance Management (NPM) vs. ITRS Geneos

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