"The quality is great! It's very strong and has a very strong platform."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"IBM Robotic Process Automation is very easy to use."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"The solution's ease of use is its most valuable aspect."
"The drag and drop functionality is quite good."
"This is a stable platform and we did not encounter any big problems."
"The pricing of the solution is quite good."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"Provides valuable tools working in integration with RPA tools."
"The OCR was quite stable and flexible."
"It is stable and scalable."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"Stability could be better."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"The time it takes for approvals, and risk analysis could be faster."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"The process discovery could be a bit better."
"The product needs more AI capabilities."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"The solution could use some AI integrated features."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"There is really nothing special about the capabilities of this product."
More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →
IBM Robotic Process Automation (RPA) is ranked 17th in Robotic Process Automation (RPA) with 5 reviews while Kofax RPA is ranked 11th in Robotic Process Automation (RPA) with 8 reviews. IBM Robotic Process Automation (RPA) is rated 8.6, while Kofax RPA is rated 7.2. The top reviewer of IBM Robotic Process Automation (RPA) writes "Once you have automated a business process it offers a readily available workflow ". On the other hand, the top reviewer of Kofax RPA writes "Stable, scalable, and provides flexibility to use already-developed components, but its documentation is not widely available and it needs a feature similar to Discovery Bot". IBM Robotic Process Automation (RPA) is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Blue Prism and Infrrd OCR, whereas Kofax RPA is most compared with UiPath, ABBYY FlexiCapture, Blue Prism, Microsoft Power Automate and Automation Anywhere (AA). See our IBM Robotic Process Automation (RPA) vs. Kofax RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
