We performed a comparison between IBM Robotic Process Automation (RPA) and Jacada Intelligent Agent Engagement based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The solution’s performance is good."
"Integrating the tool with SAP, EBS, or other ERPs is easy."
"The quality is great! It's very strong and has a very strong platform."
"The solution is scalability."
"It's integrated with all the other products within the Salesforce ecosystem."
"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."
"The solution's ease of use is its most valuable aspect."
"The initial setup is straightforward."
"The initial setup was fairly straightforward."
"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is."
"There are certain limitations in the solution for screen reading."
"Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help."
"I would like to have more flexibility in connecting the platform with third-party systems."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"IBM Robotic Process Automation should be more stable."
"IBM’s support should improve response time."
"We would like a decreased need for customer support."
"They need to create a workflow system."
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IBM Robotic Process Automation (RPA) is ranked 8th in Robotic Process Automation (RPA) with 23 reviews while Jacada Intelligent Agent Engagement is ranked 45th in Robotic Process Automation (RPA). IBM Robotic Process Automation (RPA) is rated 8.2, while Jacada Intelligent Agent Engagement is rated 7.0. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA, whereas Jacada Intelligent Agent Engagement is most compared with UiPath.
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