We performed a comparison between IBM Business Automation Workflow and OpenText AppWorks based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its interface is well-designed and user-friendly"
"It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications."
"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"The most valuable feature of IBM Business Automation Workflow is cost management."
"IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"The dashboards are helpful because you can display reports directly on your screen."
"One of the most useful features is the code is customizable, we can make it our own."
"We really appreciate the process automation and how can you create human tasks as one of your processes."
"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."
"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."
"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."
"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."
"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."
"From a business perspective, the most valuable aspect lies in the optimization of processes."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"Integrating the solution with existing systems can be complicated and it needs careful planning and execution."
"Improvements could be made in debugging and troubleshooting."
"The crucial missing element is the archival function."
"There could be some improvements with the low code design part. It could be more customizable and more user friendly."
"The solution needs to continue to enhance the low-coding feature within the product itself."
"AppWorks could be improved by including BPM simulation."
"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."
"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."
"There is room for improvement in the pricing structure."
"The integration could improve."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while OpenText AppWorks is ranked 16th in Business Process Management (BPM) with 8 reviews. IBM Business Automation Workflow is rated 7.6, while OpenText AppWorks is rated 7.8. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of OpenText AppWorks writes "Automates processes like purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and IBM Case Foundation, whereas OpenText AppWorks is most compared with Microsoft Power Apps, Appian, ServiceNow Now Platform, OutSystems and Mendix. See our IBM Business Automation Workflow vs. OpenText AppWorks report.
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