IBM Business Automation Workflow vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Business Automation Workflow and iGrafx Process360 Live Platform based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Business Automation Workflow vs. iGrafx Process360 Live Platform Report (Updated: April 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features.""It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries.""The solution reduces the time to the resolution which is essential for businesses.""No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes.""IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time.""This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS.""The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through.""IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."

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"Simulation is most valuable.""Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard.""The solution's technical support is of good quality since they offer fast and seamless services.""We found the technical support to be helpful.""It has simplified compliance with regulations and company standards.""This product fulfills ninety percent of our needs, and we're happy as users of it.""iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process.""Finding the right symbol and creating links, horizontal and vertical are the features I use."

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Cons
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly.""IBM Business Automation Workflow is not a very user-friendly solution.""In terms of improvement, it could be less complex.""The UI of the solution is not good. They should work to update the solution and make it better and fresher.""IBM Business Automation Workflow could improve the integration.""The development UI is sometimes a little slow.""The initial setup is actually a really complicated process.""One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."

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"With iGrafx, the implementation and the licensing were pretty complex.""It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server.""The price could be more competitive.""The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process.""The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings.""It would be nice to have a Spanish user interface available to us.""Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process.""I would love to see a template and shapes for customer journey mapping."

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Pricing and Cost Advice
  • "The solution has saved us time."
  • "There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
  • "Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
  • "When you compare with Laserfiche and M-Files, IBM is expensive."
  • "Licensing varies by use-case."
  • "IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
  • "Our license is on a three-year term."
  • "It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
  • More IBM Business Automation Workflow Pricing and Cost Advice →

  • "My company is trying to replace iGrafx because the license is a little bit expensive."
  • "Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
  • "The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
  • More iGrafx Process360 Live Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The most valuable feature of IBM Business Automation Workflow is cost management.
    Top Answer:The solution's technical support is of good quality since they offer fast and seamless services.
    Top Answer:I’m not sure of the exact pricing. However, I would describe their costs as mid-tier.
    Top Answer:The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the… more »
    Ranking
    Views
    3,770
    Comparisons
    2,668
    Reviews
    8
    Average Words per Review
    442
    Rating
    7.6
    Views
    1,017
    Comparisons
    602
    Reviews
    4
    Average Words per Review
    478
    Rating
    8.3
    Comparisons
    Also Known As
    Business Automation Workflow
    Learn More
    Overview

    IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

    The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

    Sample Customers
    Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
    Multinational Bank
    Top Industries
    REVIEWERS
    Financial Services Firm64%
    Computer Software Company14%
    Engineering Company7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm34%
    Computer Software Company12%
    Insurance Company7%
    Government7%
    REVIEWERS
    Consumer Goods Company30%
    Comms Service Provider20%
    Engineering Company10%
    Pharma/Biotech Company10%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company9%
    Government7%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise75%
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise8%
    Large Enterprise74%
    Buyer's Guide
    IBM Business Automation Workflow vs. iGrafx Process360 Live Platform
    April 2024
    Find out what your peers are saying about IBM Business Automation Workflow vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2024.
    768,886 professionals have used our research since 2012.

    IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while iGrafx Process360 Live Platform is ranked 21st in Business Process Management (BPM) with 15 reviews. IBM Business Automation Workflow is rated 7.6, while iGrafx Process360 Live Platform is rated 8.4. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and IBM Case Foundation, whereas iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect. See our IBM Business Automation Workflow vs. iGrafx Process360 Live Platform report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.