HyperScience vs WorkFusion comparison

HyperScience and WorkFusion are both solutions in the Intelligent Document Processing (IDP) category. HyperScience is ranked #9, while WorkFusion is ranked #8 with an average rating of 7.4. Additionally, 100% of HyperScience users are willing to recommend the solution, compared to 84% of WorkFusion users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

WorkFusion and HyperScience are prominent competitors in the automation and data extraction space. WorkFusion has the edge due to its scalability and broader applications, especially for complex workflows.

Features: WorkFusion is known for its robust document recognition using OCR and machine learning, strong integrations, RPA Express scalability, and comprehensive analytics. HyperScience excels in processing handwritten documents with high accuracy, its Visual Template Projection feature, and an effective user-training module.

Room for Improvement: WorkFusion can enhance ERP integrations, document tagging, ease of installation, interface for non-technical users, and OCR capabilities. HyperScience could improve language support, extraction from unstructured data, reduce costs, and enhance output format flexibility.

Ease of Deployment and Customer Service: WorkFusion offers flexible on-premises and cloud deployment options, and generally responsive technical support, though there have been disruptions. HyperScience provides hybrid and private cloud deployment, and is noted for quick and efficient support.

Pricing and ROI: WorkFusion offers fair pricing with enterprise discounts, delivering significant ROI through labor cost reductions. HyperScience is viewed as expensive but offers lifetime licensing as a cost-effective option for some, both providing ROI through automation.

To learn more, read our detailed HyperScience vs. WorkFusion Report (Updated: April 2025).

Buyer's Guide

HyperScience vs. WorkFusion

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Abdul Quadir

Assistant Manager at WNS Global Services

It has a lot of functionality, whatever we use, but a few things could be improved

Extracting tables from certain documents could be improved. The next product release should include a utility that provides HyperScience JSON output. It would be related to any application, like other platforms and include Power Apps. We need to impact their REST API, but we would need a connection bridge application. And the second feature would be HyperScience providing different outputs. At present, HyperScience only provides JSON output. If a business needs a different output, we must create the utility ourselves and provide that data to XML or something similar. But if HyperScience could do that, we would no longer need third-party apps.

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Shamus Cardon

IT Engineer III at a healthcare company with 10,001+ employees

It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.

We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"The ability to connect to websites and pull data is the solution's most valuable feature."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"The most valuable features for my client are timing and scheduling."

More Automate pros

"We have seen pretty good accuracy."

"Has algorithms that can detect a document template even if the image has a lot of distortions."

"Valuable features include tools like IQ Bot and the ability to extract handwritten documents with 93-95 per cent accuracy."

"One of the most valuable features of HyperScience is the user-training module. Whenever the extraction takes place, based on the way we have trained HyperScience, it would give us some success status or a certain confidence level. If the solution has processed something that it determined was not extracted correctly it will queue those items for manual review."

"It provides the best accuracy for handwritten forms, which is a struggle in the industry. You can take processes with a lot of manual work and streamline them through this tool."

"I like that compared to other tools, HyperScience works best with handwritten documents."

"What I liked more about HyperScience was the quality of the OCR it is a lot better compared to Google."

"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."

"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."

"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."

"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."

"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."

"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."

"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."

"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."

More WorkFusion pros

Cons

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"It's possible that they could use a stronger community for seeking guidance and help."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

More Automate cons

"No solution is perfect and there are several different scenarios that could be improved in HyperScience. One area is where there are multiple tables in the same form I have seen HyperScience struggle. There is some issue with supporting the extraction from multiple tables involved on the same form. If this could improve, it would be a big benefit."

"They could work on the price and make it a bit more reasonable."

"The product's usability could be better. The first pain point is that we're getting the output in a different format, and we were expecting a different timetable. The second point is that if you want better results, HyperScience says you have to configure a minimal PDF or a maximum of 400 PDFs. If you want results with 400 PDFs for what's written by these doctors, then you also configure the maximum of 400 templates for that. So, it's essentially a lack of support from HyperScience. In the next release, it would be better if failure scenarios were reduced. It would also help if they offered different formats, inputs or injections, and added different scenarios."

"Extracting tables from certain documents could be improved."

"HyperScience has less capability while working on unstructured forms. Unstructured forms are those where there is no standard structure and the information can be anywhere on the form. They need to develop this capability."

"The solution lacks support for a greater range of languages."

"HyperScience could improve the unstructured data extraction feature."

"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."

"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."

"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."

"Where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python. My feeling was that the speed at which Python did things, how fast it did them, was quite cool. It was faster."

"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."

"Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others."

"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."

"I would also like for it to be NLP-based."

More WorkFusion cons

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It comes with a package that costs approximately $20,000 USD per year."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

More Automate pricing and cost advice

"I think HyperScience is cheaper when compared to other tools. They also have a lifetime licensing option."

"I don't have any idea about the licensing costs, but I know that there was a per-page charge. They had different models of pricing. One of them was based on the minimum number of pages, and we had a fixed price. So, the price model depends on the volume that is coming through HyperScience."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

"We are on an annual contract to use the solution."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"I can't speak to pricing. It's a contract signed by upper management."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"Find it online."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

17%

Financial Services Firm

13%

Manufacturing Company

Insurance Company

Financial Services Firm

29%

Computer Software Company

15%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

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What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricin...

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What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complex...

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Comparisons

Microsoft Power Automate vs Automate

Compared 38% of the time

UiPath Platform vs Automate

Compared 35% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 7% of the time

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ABBYY Vantage vs HyperScience

Compared 30% of the time

UiPath Platform vs HyperScience

Compared 26% of the time

Instabase vs HyperScience

Compared 15% of the time

UiPath Document Understanding vs HyperScience

Compared 12% of the time

Microsoft Power Automate vs HyperScience

Compared 7% of the time

More HyperScience Competitors

UiPath Platform vs WorkFusion

Compared 40% of the time

Microsoft Power Automate vs WorkFusion

Compared 15% of the time

Automation Anywhere vs WorkFusion

Compared 11% of the time

ELMA 365 vs WorkFusion

Compared 7% of the time

Blue Prism vs WorkFusion

Compared 6% of the time

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Product Reports

Buyer's Guide

Automate

April 2025

Download Automate product report

Buyer's Guide

HyperScience

April 2025

Download HyperScience product report

Buyer's Guide

WorkFusion

April 2025

Download WorkFusion product report

Also Known As

HelpSystems Automate, Automate

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

HyperScience is a cloud-based input-to-output platform that automates document-based workflows and extracts data for analysis from both physical and digital documents.

The HyperScience platform simply integrates with your current business systems thanks to an open API, an intuitive UI, and pre-trained models, resulting in a totally automated digital workflow.

The classic scanning paradigm has been reimagined by HyperScience; it has replaced the need for human verification with intelligent technology that learns as it goes. The solution automates previously manual operations using a simple model-based solution or from the ground up, saving time and resources that can be redirected to more strategic efforts. The platform has a minimum accuracy of 75% when it is first installed, but it can exceed 99% accuracy in a matter of weeks.

With out-of-the-box and customizable tasks, workflows, and connectors, the solution automatically connects into your document workflows. HyperScience, which is powered by industry-leading machine learning, makes it simple to get from input to actionable data.

HyperScience Benefits

There are many benefits to implementing HyperScience. Some of the biggest advantages the solution offers include:

Automation: With automation, users can save 89% of the time they would have spent doing things the old way. Businesses are able to save money in this way.

Risk mitigation: The number of human errors can decrease by 67%. Users can benefit from straight-through processing at 94% with 99% data accuracy.

Speed: Some users see 75-95% automation out of the box and a 4-5x improvement in throughput.

HyperScience Features

HyperScience has many valuable key features. Some of the most useful ones include:

Simplify document processing: Convert unstructured text into actionable data that can be utilized to speed up and improve the accuracy of downstream processing. Set your target accuracy rates, and our machine will automate them using our patented machine learning technology.
Flow Studio: For your document-intensive tasks, pre-built or easily configurable corporate automation solutions are available. Flows, which are the organized execution of Blocks that represent your business processes, are put together to construct end-to-end solutions for certain use cases or industries. All Flows are displayed in HyperScience's Flow Studio, where end-to-end document processing solutions can quickly inspect and modify Flow and Block settings.
Blocks: The HyperScience Platform is built on modular Code Blocks. These help you to create the best document processing solution for your customers thanks to built-in machine learning. Code Blocks are components that can be developed and deployed by business users individually. Code Blocks help you to quickly assemble the workflows and processes that best meet your document processing needs.
Connectivity and integration: To ensure the accuracy of your retrieved data, the HyperScience platform readily connects to systems of record and other platforms. Integrate with other systems in your environment during document processing to leverage external data for further automation and decision-making.
Granular reporting: You can see exactly how your automation enhances the customer experience, which staff are the most efficient and consistent, and where bottlenecks in your document processing are, thanks to built-in, real-time reporting.
Human supervision: HyperScience equips humans with a streamlined task queue and easy-to-use interface designed to empower your teams, not slow them down.

Reviews from Real Users

HyperScience stands out among its competitors for a number of reasons. Two major ones are its robust user-training module and its accuracy with handwritten documents. PeerSpot users take note of the advantages of these features in their reviews:

One PeerSpot reviewer, a Lead Analyst at a financial services firm, writes, “One of the most valuable features of HyperScience is the user-training module. Whenever the extraction takes place, based on the way we have trained HyperScience, it would give us some success status or a certain confidence level. If the solution has processed something that it determined was not extracted correctly it will queue those items for manual review.”

Yogesh S., OCR Developer at a tech vendor, notes of the solution, “I like that compared to other tools, HyperScience works best with handwritten documents.” He adds, “We're automating invoices and some handwritten filled-out documents. We can automate with accuracy, and even though we used HyperScience initially for selling purposes and as a comparison tool, we're now getting these results with HyperScience.”

HyperScience

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

WorkFusion

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Hyperscience's customers are some of the top enterprises in the Insurance, Government, Financial Services, and Healthcare industries.

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

Buyer's Guide

HyperScience vs. WorkFusion

April 2025

Free Report: HyperScience vs. WorkFusion

Find out what your peers are saying about HyperScience vs. WorkFusion and other solutions. Updated: April 2025.

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