HyperScience vs WorkFusion comparison

HyperScience and WorkFusion are both solutions in the Intelligent Document Processing (IDP) category. HyperScience is ranked #10, while WorkFusion is ranked #9 with an average rating of 7.5. Additionally, 100% of HyperScience users are willing to recommend the solution, compared to 84% of WorkFusion users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

WorkFusion and HyperScience are prominent competitors in the automation and data extraction space. WorkFusion has the edge due to its scalability and broader applications, especially for complex workflows.

Features: WorkFusion is known for its robust document recognition using OCR and machine learning, strong integrations, RPA Express scalability, and comprehensive analytics. HyperScience excels in processing handwritten documents with high accuracy, its Visual Template Projection feature, and an effective user-training module.

Room for Improvement: WorkFusion can enhance ERP integrations, document tagging, ease of installation, interface for non-technical users, and OCR capabilities. HyperScience could improve language support, extraction from unstructured data, reduce costs, and enhance output format flexibility.

Ease of Deployment and Customer Service: WorkFusion offers flexible on-premises and cloud deployment options, and generally responsive technical support, though there have been disruptions. HyperScience provides hybrid and private cloud deployment, and is noted for quick and efficient support.

Pricing and ROI: WorkFusion offers fair pricing with enterprise discounts, delivering significant ROI through labor cost reductions. HyperScience is viewed as expensive but offers lifetime licensing as a cost-effective option for some, both providing ROI through automation.

To learn more, read our detailed HyperScience vs. WorkFusion Report (Updated: July 2025).

Buyer's Guide

HyperScience vs. WorkFusion

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Abdul Quadir

Assistant Manager at WNS Global Services

It has a lot of functionality, whatever we use, but a few things could be improved

Extracting tables from certain documents could be improved. The next product release should include a utility that provides HyperScience JSON output. It would be related to any application, like other platforms and include Power Apps. We need to impact their REST API, but we would need a connection bridge application. And the second feature would be HyperScience providing different outputs. At present, HyperScience only provides JSON output. If a business needs a different output, we must create the utility ourselves and provide that data to XML or something similar. But if HyperScience could do that, we would no longer need third-party apps.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"It gives us a central place to schedule tasks and run them distributed."

"The best feature of Automate is its ease of use, which is a major selling point."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"Overall, the whole product is really nice and provides significant benefits."

More Automate pros

"We have seen pretty good accuracy."

"I like that compared to other tools, HyperScience works best with handwritten documents."

"What I liked more about HyperScience was the quality of the OCR it is a lot better compared to Google."

"One of the most valuable features of HyperScience is the user-training module. Whenever the extraction takes place, based on the way we have trained HyperScience, it would give us some success status or a certain confidence level. If the solution has processed something that it determined was not extracted correctly it will queue those items for manual review."

"It provides the best accuracy for handwritten forms, which is a struggle in the industry. You can take processes with a lot of manual work and streamline them through this tool."

"Valuable features include tools like IQ Bot and the ability to extract handwritten documents with 93-95 per cent accuracy."

"Has algorithms that can detect a document template even if the image has a lot of distortions."

"The cognitive features of this solution are good."

"In our opinion this group are the leaders in providing RPA solutions."

"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."

"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."

"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."

"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."

"If you compare it to its competitors in the market, it is more Java-native."

"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."

More WorkFusion pros

Cons

"It's possible that they could use a stronger community for seeking guidance and help."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"The interface could be more user-friendly and easier to navigate."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."

"Fortra's Automate is not as reliable as I would like it to be."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

More Automate cons

"HyperScience could improve the unstructured data extraction feature."

"They could work on the price and make it a bit more reasonable."

"The solution lacks support for a greater range of languages."

"Extracting tables from certain documents could be improved."

"The product's usability could be better. The first pain point is that we're getting the output in a different format, and we were expecting a different timetable. The second point is that if you want better results, HyperScience says you have to configure a minimal PDF or a maximum of 400 PDFs. If you want results with 400 PDFs for what's written by these doctors, then you also configure the maximum of 400 templates for that. So, it's essentially a lack of support from HyperScience. In the next release, it would be better if failure scenarios were reduced. It would also help if they offered different formats, inputs or injections, and added different scenarios."

"No solution is perfect and there are several different scenarios that could be improved in HyperScience. One area is where there are multiple tables in the same form I have seen HyperScience struggle. There is some issue with supporting the extraction from multiple tables involved on the same form. If this could improve, it would be a big benefit."

"HyperScience has less capability while working on unstructured forms. Unstructured forms are those where there is no standard structure and the information can be anywhere on the form. They need to develop this capability."

"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."

"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."

"WorkFusion comes packed with certain libraries and .jars. At times, you understand that you're using a system in which a library or .jar is outdated and you need to upgrade it... They need to better manage quickly making changes in WorkFusion to accommodate a situation where other technologies are not supporting the platform."

"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."

"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."

"I would like WorkFusion to improve the automation rate when evaluating unstructured text."

"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."

"I would also like for it to be NLP-based."

More WorkFusion cons

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"It comes with a package that costs approximately $20,000 USD per year."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

More Automate pricing and cost advice

"I don't have any idea about the licensing costs, but I know that there was a per-page charge. They had different models of pricing. One of them was based on the minimum number of pages, and we had a fixed price. So, the price model depends on the volume that is coming through HyperScience."

"I think HyperScience is cheaper when compared to other tools. They also have a lifetime licensing option."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"Find it online."

"We are on an annual contract to use the solution."

"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"It is not the most expensive solution, but it is also not the cheapest."

"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Financial Services Firm

13%

Computer Software Company

12%

Manufacturing Company

12%

Insurance Company

10%

Financial Services Firm

28%

Computer Software Company

13%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What do you like most about WorkFusion?

If you compare it to its competitors in the market, it is more Java-native.

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What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricin...

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What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complex...

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Comparisons

UiPath Platform vs Automate

Compared 28% of the time

Microsoft Power Automate vs Automate

Compared 24% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 8% of the time

Automation Anywhere vs Automate

Compared 6% of the time

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ABBYY Vantage vs HyperScience

Compared 26% of the time

UiPath Platform vs HyperScience

Compared 24% of the time

Instabase vs HyperScience

Compared 15% of the time

UiPath Document Understanding vs HyperScience

Compared 14% of the time

Microsoft Power Automate vs HyperScience

Compared 5% of the time

More HyperScience Competitors

UiPath Platform vs WorkFusion

Compared 32% of the time

Microsoft Power Automate vs WorkFusion

Compared 16% of the time

Automation Anywhere vs WorkFusion

Compared 12% of the time

Tungsten RPA vs WorkFusion

Compared 8% of the time

ELMA 365 vs WorkFusion

Compared 7% of the time

More WorkFusion Competitors

Product Reports

Buyer's Guide

Automate

August 2025

Download Automate product report

Buyer's Guide

HyperScience

August 2025

Download HyperScience product report

Buyer's Guide

WorkFusion

July 2025

Download WorkFusion product report

Also Known As

HelpSystems Automate, Automate

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

HyperScience is a cloud-based input-to-output platform that automates document-based workflows and extracts data for analysis from both physical and digital documents.

The HyperScience platform simply integrates with your current business systems thanks to an open API, an intuitive UI, and pre-trained models, resulting in a totally automated digital workflow.

The classic scanning paradigm has been reimagined by HyperScience; it has replaced the need for human verification with intelligent technology that learns as it goes. The solution automates previously manual operations using a simple model-based solution or from the ground up, saving time and resources that can be redirected to more strategic efforts. The platform has a minimum accuracy of 75% when it is first installed, but it can exceed 99% accuracy in a matter of weeks.

With out-of-the-box and customizable tasks, workflows, and connectors, the solution automatically connects into your document workflows. HyperScience, which is powered by industry-leading machine learning, makes it simple to get from input to actionable data.

HyperScience Benefits

There are many benefits to implementing HyperScience. Some of the biggest advantages the solution offers include:

Automation: With automation, users can save 89% of the time they would have spent doing things the old way. Businesses are able to save money in this way.

Risk mitigation: The number of human errors can decrease by 67%. Users can benefit from straight-through processing at 94% with 99% data accuracy.

Speed: Some users see 75-95% automation out of the box and a 4-5x improvement in throughput.

HyperScience Features

HyperScience has many valuable key features. Some of the most useful ones include:

Simplify document processing: Convert unstructured text into actionable data that can be utilized to speed up and improve the accuracy of downstream processing. Set your target accuracy rates, and our machine will automate them using our patented machine learning technology.
Flow Studio: For your document-intensive tasks, pre-built or easily configurable corporate automation solutions are available. Flows, which are the organized execution of Blocks that represent your business processes, are put together to construct end-to-end solutions for certain use cases or industries. All Flows are displayed in HyperScience's Flow Studio, where end-to-end document processing solutions can quickly inspect and modify Flow and Block settings.
Blocks: The HyperScience Platform is built on modular Code Blocks. These help you to create the best document processing solution for your customers thanks to built-in machine learning. Code Blocks are components that can be developed and deployed by business users individually. Code Blocks help you to quickly assemble the workflows and processes that best meet your document processing needs.
Connectivity and integration: To ensure the accuracy of your retrieved data, the HyperScience platform readily connects to systems of record and other platforms. Integrate with other systems in your environment during document processing to leverage external data for further automation and decision-making.
Granular reporting: You can see exactly how your automation enhances the customer experience, which staff are the most efficient and consistent, and where bottlenecks in your document processing are, thanks to built-in, real-time reporting.
Human supervision: HyperScience equips humans with a streamlined task queue and easy-to-use interface designed to empower your teams, not slow them down.

Reviews from Real Users

HyperScience stands out among its competitors for a number of reasons. Two major ones are its robust user-training module and its accuracy with handwritten documents. PeerSpot users take note of the advantages of these features in their reviews:

One PeerSpot reviewer, a Lead Analyst at a financial services firm, writes, “One of the most valuable features of HyperScience is the user-training module. Whenever the extraction takes place, based on the way we have trained HyperScience, it would give us some success status or a certain confidence level. If the solution has processed something that it determined was not extracted correctly it will queue those items for manual review.”

Yogesh S., OCR Developer at a tech vendor, notes of the solution, “I like that compared to other tools, HyperScience works best with handwritten documents.” He adds, “We're automating invoices and some handwritten filled-out documents. We can automate with accuracy, and even though we used HyperScience initially for selling purposes and as a comparison tool, we're now getting these results with HyperScience.”

HyperScience

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.

WorkFusion

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Hyperscience's customers are some of the top enterprises in the Insurance, Government, Financial Services, and Healthcare industries.

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

Buyer's Guide

HyperScience vs. WorkFusion

July 2025

Free Report: HyperScience vs. WorkFusion

Find out what your peers are saying about HyperScience vs. WorkFusion and other solutions. Updated: July 2025.

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