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Huntress Managed EDR vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Huntress Managed EDR delivers strong ROI by reducing costs, enhancing security, and improving efficiency with easy system integration.
Sentiment score
7.1
Intercept X Endpoint is valued for strong antivirus features, despite mixed financial return experiences due to varying costs.
 

Customer Service

Sentiment score
8.3
Huntress Managed EDR support is highly praised for expert, responsive assistance, direct communication, and personalized, effective solutions.
Sentiment score
6.6
Intercept X Endpoint's support is praised for knowledge but criticized for slow response times, affecting timely issue resolution.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Their support team is excellent.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR is highly scalable, seamlessly supporting growth from small businesses to large enterprises with ease and responsiveness.
Sentiment score
7.7
Intercept X Endpoint is scalable for various enterprise sizes, offering easy setup, adaptability, and seamless expansion for growing companies.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
The tool's scalability is good, and I would rate it an eight out of ten.
 

Stability Issues

Sentiment score
8.4
Huntress Managed EDR is praised for reliability, lightweight design, quick issue resolution, and low impact, ensuring efficient protection.
Sentiment score
8.0
Intercept X Endpoint is stable and reliable; occasional compatibility issues arise, but users consistently report high satisfaction scores.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
 

Room For Improvement

Huntress Managed EDR needs interface improvements, better integrations, expanded features, enhanced API access, automation, and broader language support.
Intercept X Endpoint needs improved third-party integration, resource efficiency, reporting, and better interoperability, with high pricing concerns.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
I would inquire why it is not sold directly to end users.
 

Setup Cost

Huntress Managed EDR offers competitive, fair pricing per endpoint with discounts, providing cost-effective value and quality enhancements.
Intercept X Endpoint offers robust features at reasonable pricing, with discounts and flexible payments making it a worthwhile investment.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
The pricing of Intercept X Endpoint is a bit high.
I would describe it as economical, but not much cheaper than other solutions.
 

Valuable Features

Huntress Managed EDR provides 24/7 threat hunting, proactive alerts, automatic remediation, and integration with Microsoft Defender for SMEs.
Intercept X Endpoint is lauded for anti-ransomware, deep learning, and seamless integration with Sophos firewalls for comprehensive protection.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

Huntress Managed EDR
Ranking in Endpoint Detection and Response (EDR)
7th
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Endpoint Detection and Response (EDR)
11th
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
104
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), ZTNA (8th), Extended Detection and Response (XDR) (11th), Ransomware Protection (3rd)
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Huntress Managed EDR is 2.2%, up from 0.6% compared to the previous year. The mindshare of Intercept X Endpoint is 2.0%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Khandokar Rabbi - PeerSpot reviewer
Used for endpoint security, ransomware protection, virus protection, and server security
Intercept X Endpoint is deployed on the cloud in our organization. Previously, we had two ransomware attacks when we were using Kaspersky as an endpoint security. We didn't face any ransomware attacks after using Intercept X Endpoint for endpoint security. Intercept X Endpoint has simplified our malware detection. Since we have already implemented the policies in the cloud, all the malware is automatically detected. The solution also detects and removes new malware that can also come from the cloud AI engine. Integrating Intercept X Endpoint with our current security infrastructure was very easy. In my opinion, Sophos is a better solution because we are using Sophos endpoint security and network security. These two things sync with each other and monitor the packets and network traffic. No other vendor has simultaneous devices to check everything. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
I would request that they make it an agent for Linux because we need it on Linux.
What is your primary use case for Huntress?
I use Huntress Managed EDR for my Windows computers. I use a lot of Linux for my personal activities, but I have Windows computers for some people who work with me, and I keep it on those. I have c...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
 

Also Known As

No data available
Sophos Intercept X
 

Overview

 

Sample Customers

Information Not Available
Flexible Systems
Find out what your peers are saying about Huntress Managed EDR vs. Intercept X Endpoint and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.