Help Scout vs icon Communication Dynamics DOPiX-CCM comparison

icon Communication Dynamics, Inc., is the US and North American subsidiary of icon Systemhaus GmbH. Both companies are owned by Neopost, a French multi-national. icon is the leading CCM product in Germany and prominent in the EU and Central European countries.  Product areas currently comprise Enterprise Document Creation, Content Integration and Output Management. These solutions are vital to  the conduct of today’s global enterprise.  Our business-first consultants are expert at implementing our state-of-the-art document creation and output technologies to produce outstanding ROI and customer satisfaction. Leveraging product experience in Germany and Central Europe, and leading local Business consulting and IT skills, we enable client organizations to consistently deliver the best communications experience with their customers, partners and staff at market leading price-performance levels. Worldwide support can be provided from our US base, our combined European support team or supplemented with regional partners. We understand business processes and domains (with experience across most industries) and we speak IT too - but we'll only do that with your IT staff! And our consultants are ready to demystify the jargon, helping unlock opportunity and work where-ever you are.