Helix ALM vs Zephyr Enterprise comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Helix ALM and Zephyr Enterprise based on real PeerSpot user reviews.

Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Helix ALM vs. Zephyr Enterprise Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool offers high stability.""The most valuable features of Helix ALM are traceability and flexibility.""Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration."

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"We use the solution for test case management.""Zephyr Enterprise is a stable solution.""It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management.""If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise.""It has integration with test automation tools.""It has 90% of the basic features you need without having to pay a lot of extra money.""The solution does its job well."

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Cons
"The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement.""It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge.""Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it."

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"Zephyr Enterprise needs to redesign the reporting.""Creating better default varieties of reporting would make the product much better and more popular.""We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility.""Security needs improvement to protect customer information better.""We faced some errors while uploading the test cases.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there.""We would like support for the agile and behavior-driven development (BDD) approaches."

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Pricing and Cost Advice
  • "I give the solution a nine out of ten for pricing."
  • "I rate the product price a nine on a one to ten scale, where one is low price and ten is high price."
  • More Helix ALM Pricing and Cost Advice →

  • "DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
  • "It costs a couple of thousand dollars for a little more than 125 users, per month."
  • More Zephyr Enterprise Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool offers high stability.
    Top Answer:I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
    Top Answer:Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
    Top Answer:We faced some errors while uploading the test cases. The error was not clear. We did not know what the error was.
    Top Answer:We use the solution for test case management.
    Ranking
    16th
    Views
    280
    Comparisons
    219
    Reviews
    2
    Average Words per Review
    475
    Rating
    5.5
    4th
    Views
    3,394
    Comparisons
    1,741
    Reviews
    3
    Average Words per Review
    187
    Rating
    8.0
    Comparisons
    Also Known As
    TestTrack
    SmartBear Zephyr
    Learn More
    Overview

    Helix ALM is a comprehensive Application Lifecycle Management (ALM) software platform offered by Perforce. It provides organizations with tools and features to manage the entire lifecycle of software development and product engineering. Helix ALM combines requirements management, test management, issue tracking, and version control into a unified solution, enabling teams to collaborate effectively and ensure the delivery of high-quality software products.

    Helix ALM Features:

    • Requirements Management: Helix ALM allows for capturing, organizing, and managing requirements, ensuring clarity, traceability, and alignment with stakeholders.
    • Test Management: The platform provides tools for creating, executing, and tracking tests, enabling comprehensive test coverage and quality assurance.
    • Issue and Defect Tracking: Helix ALM offers robust issue and defect tracking capabilities, allowing teams to log, track, and resolve issues throughout the software development lifecycle.
    • Version Control Integration: It integrates with version control systems, such as Helix Core, enabling teams to manage source code, track changes, and maintain version history.
    • Traceability and Impact Analysis: Helix ALM establishes relationships between requirements, tests, defects, and code changes, facilitating traceability and impact analysis to understand the impact of changes and make informed decisions.
    • Collaboration and Workflow Management: The platform supports collaboration among team members, streamlines workflows, and provides notifications and approvals to ensure efficient progress and timely delivery.
    • Reporting and Analytics: Helix ALM offers reporting and analytics capabilities to gain insights into project status, quality metrics, and overall performance, aiding in decision-making and process improvement.

    Helix ALM Benefits:

    • Streamlined Development Process: Helix ALM provides a centralized platform that streamlines the software development process, promoting efficient collaboration and coordination among team members.
    • Improved Collaboration and Communication: The platform facilitates effective collaboration and communication among cross-functional teams, reducing miscommunication and fostering better teamwork.
    • Enhanced Requirement Management: Helix ALM helps ensure clear, traceable, and well-managed requirements, leading to better understanding and fulfillment of customer needs.
    • Comprehensive Test Management: With Helix ALM, teams can create, execute, and track tests, ensuring comprehensive test coverage, early defect detection, and improved product quality.
    • Effective Issue and Defect Tracking: Helix ALM's issue and defect tracking features enable teams to log, track, and resolve issues throughout the development process, ensuring timely issue resolution and reducing the risk of defects in the final product.
    • Regulatory Compliance Support: Helix ALM provides features to support compliance with industry regulations and standards, offering documentation, audit trails, and version control to meet regulatory requirements.
    • Increased Visibility and Control: Helix ALM offers transparency and visibility into project status, metrics, and performance, empowering teams with actionable insights to make informed decisions and manage projects effectively.
    • Scalability and Customization: Helix ALM is a flexible solution that can be tailored to fit the specific needs of different organizations and projects. It scales to accommodate growing teams and supports customization to align with unique processes and workflows.

    Reviews from Real Users

    Harold Pogue, Global IT Director of Digital Platforms, says that, “The initial setup is complexly straightforward. The vendor offers support where they come and set up the solution for a fee”, and also adds, "The most valuable features of Helix ALM are traceability and flexibility.

    Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.

    Zephyr Enterprise Features

    Zephyr Enterprise has many valuable key features. Some of the most useful ones include:

    • Visual dashboards
    • One-click integration
    • Multi Jira instance
    • Scalability
    • Third-Party Integrations
    • Reporting & Statistics
    • Data Import/Export
    • Data Visualization
    • User Management
    • Move & Copy
    • Software Testing Management
    • Requirements-Based Testing
    • Industry-strength scalability
    • Documented APIs
    • Regular maintenance and upgrades

    Zephyr Enterprise Benefits

    There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:

    • Ready-to-use reports and customizable dashboards: With Zephyr Enterprise, reports and dashboards are updated in real time and you can share test results and link with your team in Jira to connect any known issues. In addition, the solution helps you increase workflow efficiency because it improves info sharing during standup meetings.
    • Supports bi-directional and multi-instance Jira integration: Not only does Zephyr Enterprise support bi-directional and multi-instance Jira integration, but it also gives you the ability to support multiple projects simultaneously – up to 200,000 test cases.
    • Global repository for test cases: Zephyr Enterprise helps you create, categorize, and store your test cases via a global repository that can be shared across your entire organization. You can also quickly reuse test cases using the structured folder management.
    • Test execution: Zephyr Enterprise makes it possible for you to execute tests step by step, manage pass/fail status, and launch automated execution, then file those defects into Jira. Zephyr Enterprise test executions allow teams to operate in a more efficient way.

    • Universal test automation: Zephyr Enterprise supports a wide range of automation frameworks, helping you decrease operational costs and increase test coverage.

      Reviews from Real Users

      Below are some reviews and helpful feedback written by PeerSpot users currently using the Zephyr Enterprise solution.

      A Manager of Enterprise Applications at a retailer says what’s most valuable is that “It's very easy and simple to use, which is beneficial. It has 90% of the basic features you need without having to pay a lot of extra money.” He also adds, “Zephyr Enterprise is very stable and the initial setup is straightforward.”

      Jawaad A., Test Automation Lead at Trapeze, explains, "It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
    Sample Customers
    Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
    Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
    Top Industries
    VISITORS READING REVIEWS
    Healthcare Company15%
    Educational Organization13%
    Manufacturing Company10%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm15%
    Manufacturing Company8%
    Government5%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise29%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise11%
    Large Enterprise76%
    REVIEWERS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    Buyer's Guide
    Helix ALM vs. Zephyr Enterprise
    March 2024
    Find out what your peers are saying about Helix ALM vs. Zephyr Enterprise and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Helix ALM is ranked 16th in Test Management Tools with 7 reviews while Zephyr Enterprise is ranked 4th in Test Management Tools with 8 reviews. Helix ALM is rated 6.4, while Zephyr Enterprise is rated 7.8. The top reviewer of Helix ALM writes "Helix ALM is insanely configurable, with great traceability, and flexibility". On the other hand, the top reviewer of Zephyr Enterprise writes "Highly stable solution and meets users' needs". Helix ALM is most compared with IBM Rational DOORS, Jira, IBM Rational DOORS Next Generation, Polarion Requirements and SmartBear TestComplete, whereas Zephyr Enterprise is most compared with TestRail, OpenText ALM / Quality Center, Tricentis Tosca, TFS and Tricentis qTest. See our Helix ALM vs. Zephyr Enterprise report.

    See our list of best Test Management Tools vendors.

    We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.