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IBM Engineering Test Management vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Engineering Test Manage...
Ranking in Test Management Tools
15th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Load Testing Tools (18th)
Zephyr Enterprise
Ranking in Test Management Tools
7th
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Test Management Tools category, the mindshare of IBM Engineering Test Management is 2.6%, down from 2.9% compared to the previous year. The mindshare of Zephyr Enterprise is 7.6%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

HZ
Scalable and Stable solution with good integration function and support team
IBM Rational has the RFT, which is rational functional testing. We do test automation with rational functional testing. So after we do that, we can put in all the code, then I can build it, then put all the test cases, and put all the build code for the shared location. And then rational that shared location means that RQM has access to the shared location. So, when we execute, if a test case is automated, we can run it from RQM. We need to have the environment ready for it to execute. Once we have that, then we can select the task case. So, by clicking on one button, the other environment is automatically plugged in. Then test results will be automatically transferred back to our RQM. So, in RQM, we can view it, and it is integrated. So we can run the test and the automation from RQM, and the test results will come back. Azure DevOps first test case is there, but then we tried to use Selenium to do half automation. Still, we realized that it wouldn't have the integration. We could do something in the pipeline, but it fires the Selenium test automation code. But then the test results won't be brought back or added to AzureDesk DevOps. That's something that I do hope that there can be another other system that can have this kind of integration. RQM can be improved because it's not related to our server and could be faster. We need to find out how much database storage is needed and keep increasing it. We heard that the latest version of RQM can clean up some old ones and give the same test result. But that one feature we are yet to use. It's a setting that we can set up, and then it goes automatically or gives me the choice to do it manually.
PraveenKumar27 - PeerSpot reviewer
Useful for test case management, but we faced some errors while uploading the test cases
We have used the product well. We use it for test case uploading. We created an Excel file and aligned the columns of the Excel file with the columns on the solution. It was a minimum guidance process. We can meet our requirements using the solution. We are able to do tasks without many errors. Overall, I rate the product a six or seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows user to add whichever widget (predefined) based on the need. It has integration with CCM and RM to achieve traceability."
"The most valuable feature is the RFT because it allows us to automate manual test cases."
"RQM is something that we use everyday, so it has to be up and running, otherwise we would lose everything."
"The one feature that has not allowed us to switch to any other solution is the integration with functional testing."
"RQM's best features are integration with test automation and performance testing."
"Latest features include versioning of testings which can be great when used for multiple releases of a product."
"Integration with the other professional tools is a very strong advantage, so that we can have a traceability between the requirements and defects in Rational Team Concert. That's the most important aspect."
"It's very reliable as a solution."
"It has a very intuitive user experience."
"It has a very intuitive user experience."
"If anyone is looking for a good, lightweight, flexible and agile test management product, I think they would do very well with Zephyr Enterprise."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"The solution does its job well."
"Zephyr Enterprise is a stable solution."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"It has integration with test automation tools."
 

Cons

"Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy. This should be seriously addressed."
"Currently, the user interface needs to be more user-friendly."
"It would be helpful if we could assign a hierarchy to a group of test cases."
"Integration capabilities with other vendors' tools should improve."
"RQM could be improved by adding a feature that allows test requirements to be selected when creating a task plan."
"While RQM allows for running tests and viewing results, it could be further enhanced in terms of performance and speed."
"I think it's fine from a performance perspective but usability is something that needs improvement."
"Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach."
"We faced some errors while uploading the test cases."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"We have a lot of automation for our products, and we require a utility for its integration with automation. Currently, we have to write this utility ourselves. It would be great if they can provide such a utility."
"Zephyr Enterprise needs to redesign the reporting."
"The solution is not really stable. Sometimes in the past, some pages wouldn't load due to issues."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"Security needs improvement to protect customer information better."
 

Pricing and Cost Advice

"The licenses of these tools (the whole CLM package) is very costly as compared to other vendors' tools."
"Each license includes 12 months of customer support. A free 90-day trial of the software is also available."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
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Top Industries

By visitors reading reviews
Healthcare Company
20%
Financial Services Firm
16%
Manufacturing Company
14%
Real Estate/Law Firm
10%
Financial Services Firm
20%
Computer Software Company
19%
Manufacturing Company
9%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
 

Also Known As

IBM Rational Quality Manager, Rational Quality Manager
SmartBear Zephyr
 

Overview

 

Sample Customers

Ehrhardt, Cisco Systems, Anadolu Hayat Emeklilik, CareCore National, ItaÒ BBA, Barr
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about IBM Engineering Test Management vs. Zephyr Enterprise and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.