| Product | Market Share (%) |
|---|---|
| unitQ | 6.8% |
| HappyOrNot | 1.6% |
| Other | 91.6% |
Learn when, where, and why your customers are happy (or not) with our simple and intuitive customer feedback platform to identify improvement areas and capitalize on growth opportunities.
Let your customers share feedback instantly with our user friendly Smileys while the experience is still fresh in their mind. Find patterns, share customer insights, and engage your team to do the same. A clear data dashboard highlights key metrics and KPIs. With HappyOrNot, you have the power to make data-driven decisions that improve customer satisfaction and drive long-term growth. Optimize your operations and ensure best practices for increased profitability. Repeat for continuous success and improved feedback loop.
unitQ is a robust quality monitoring platform that empowers businesses to enhance product quality by leveraging customer feedback and data-driven insights.
Offering a comprehensive suite of tools, unitQ analyzes user feedback to help companies improve their product experience. By compiling and categorizing feedback across platforms, unitQ provides businesses with actionable insights, driving enhancements and optimizing user satisfaction. Its machine learning capabilities enable proactive quality assurance, ensuring that potential issues are identified and resolved before impacting users.
What are the key features of unitQ?unitQ implementation spans industries, from technology to consumer goods. Tech companies apply unitQ to monitor app performance, ensuring updates enhance user experience. E-commerce uses unitQ to track feedback on customer service and product quality, driving sales and customer retention. These industries harness unitQ's integrated analytics to fine-tune offerings, leveraging feedback to maintain competitive edge.
We monitor all Customer Feedback Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
