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Gusto vs PeopleFluent Talent Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Talent Management
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
Benefits Administration (10th)
PeopleFluent Talent Management
Ranking in Talent Management
25th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Talent Management category, the mindshare of Gusto is 0.9%, up from 0.4% compared to the previous year. The mindshare of PeopleFluent Talent Management is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management Market Share Distribution
ProductMarket Share (%)
Gusto0.9%
PeopleFluent Talent Management1.0%
Other98.1%
Talent Management
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
JM
Learning Solution Architect at a recruiting/HR firm with self employed
A flexible solution with superb automation capabilities
The technical support is high-end. They're knowledgeable people, both in the US and in the Philippines. One point of improvement — they should talk more to each other. They're quite responsive, but it depends on the scope of the ticket. If it's just solving an issue from one product, you can have either a consultant from the US or from the Philippines. It gets difficult when a solution is about integration. For instance, authentication mechanisms. Authentication mechanisms come from the US and they have to be incorporated in the Asia version. Then it's difficult because support has to talk to each other.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gusto is a really good payroll solution for small businesses."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I appreciated the templates that they offered for new hires and onboarding."
"This solution is extremely flexible and the automation capabilities are great."
 

Cons

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"The integration capabilities could be improved."
 

Pricing and Cost Advice

Information not available
"It's not too expensive, but not too cheap either."
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Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
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Also Known As

ZenPayroll
Peopleclick Authoria, PeopleFluent
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Hertz Video, UAP, ServiceMaster, Advance Auto Parts, Nationwide Insurance, Exelon, WakeMed, Biopharmaceutical Company VMS, Blue Cross Blue Shield of South Carolina, Hammersmith & Fulham, FitchRatings, Fitness First, Carillion, Carquest, AccentCare VMS, Cadbury Schweppes
Find out what your peers are saying about Gusto vs. PeopleFluent Talent Management and other solutions. Updated: December 2025.
879,672 professionals have used our research since 2012.