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Grafana vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Users and managers find Grafana valuable for cost-effective data visualization, enhancing application and infrastructure insights.
Sentiment score
7.7
Zabbix offers cost-effective, scalable monitoring with no fees, reducing downtime and commercial software expenses while increasing ROI.
 

Customer Service

Sentiment score
6.4
Grafana users appreciate community support and prompt formal assistance, with enterprise users benefiting from knowledgeable representatives and helpful guides.
Sentiment score
6.9
Zabbix support is praised for responsiveness, community resources, and expertise, though documentation and non-paid support need improvement.
My advice for people who are new to Grafana or considering it is to reach out to the community mainly, as that's the primary benefit of Grafana.
I do not use Grafana's support for technical issues because I have found solutions on Stack Overflow and ChatGPT helps me as well.
Grafana's customer support is mainly for developers.
It is so straightforward that I have never had to use the support.
 

Scalability Issues

Sentiment score
5.8
Grafana is scalable and effective for monitoring, though costs and complexity rise with larger deployments or open-source versions.
Sentiment score
6.9
Zabbix is praised for its scalability, distributed architecture, and efficiency, despite needing robust databases for larger deployments.
In assessing Grafana's scalability, we started noticing logs missing or metrics not syncing in time.
In terms of our company, the infrastructure is using two availability zones in AWS.
Zabbix has high scalability.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
 

Stability Issues

Sentiment score
7.6
Grafana is highly stable, with most users experiencing smooth operation and minimal issues, rating its reliability very high.
Sentiment score
7.6
Zabbix is reliable and stable, with minimal issues; users value its low resource use and effective monitoring.
When something in their dashboard does not work, because it is open source, I am able to find all the relative combinations that people are having, making it much easier for me to fix.
Once you get to a higher load, you need to re-evaluate your architecture and put that into account.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
 

Room For Improvement

Grafana needs improvements in security, usability, data correlation, integration, and flexibility, with enhanced reporting, machine learning, and user interface.
Zabbix users seek UI improvements, better documentation, enhanced reporting, security, automation, integration, and modern workload adaptations.
It would be better if they made the technology easy to use without needing to read extensive documentation.
Regarding the clarity of the official documentation for installation, I think the official documentation, which has something called Alloy, the Alloy integration, is not that clear.
I would give it a ten if it were much simpler for users who just want to get a simple objective in Grafana and are not experienced with technical configuration.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
 

Setup Cost

Grafana provides open-source for free and enterprise versions vary in cost based on metrics, plugins, and features.
Zabbix, a cost-effective open-source solution, offers free access without hidden fees, making it popular for enterprise adoption.
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it.
In an enterprise setting, pricing is reasonable, as many customers use it.
 

Valuable Features

Grafana offers intuitive dashboards, strong integration, powerful visualizations, live monitoring, and extensive plugins, making it ideal for development teams.
Zabbix provides open-source monitoring with customizable features, strong scalability, and robust support, ideal for cost-effective IT infrastructure management.
Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data.
Its alerting feature is effective because it allows me to set thresholds to send an email if a certain threshold is met.
The main benefits I have seen from using Grafana in my day-to-day activities is the visualization of the metrics, specifically Dora Metrics.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
No ranking in other categories
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
106
Ranking in other categories
Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 6.3%, up from 6.0% compared to the previous year. The mindshare of Zabbix is 3.8%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.
B Ahmed - PeerSpot reviewer
Enables seamless global client monitoring with reliable remote connectivity
I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…
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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
858,649 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
9%
Retailer
6%
Educational Organization
19%
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
The whole AI capability would be useful for Grafana in the future, and while I don't think we're mature yet, I would want to see improvements, especially in the tracing part, where following differ...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What is your experience regarding pricing and costs for Zabbix?
We didn't use the commercial version. We used the free version.
What needs improvement with Zabbix?
I think it's the best solution for monitoring. I don't know any better.
 

Comparisons

 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Grafana vs. Zabbix and other solutions. Updated: June 2025.
858,649 professionals have used our research since 2012.