Try our new research platform with insights from 80,000+ expert users

Grafana vs JenniferSoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
No ranking in other categories
JenniferSoft
Ranking in Application Performance Monitoring (APM) and Observability
72nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 6.0%, down from 6.2% compared to the previous year. The mindshare of JenniferSoft is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.
ML
Easy to deploy, stable, and scalable
I use JenniferSoft to monitor the performance and transaction traces of our applications The most valuable feature of the solution is the ability to divide the authorization of users because a lot of the people in our organization have different authorizations. The dashboard is a valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution can scale well."
"The features I appreciate most are the dashboards and the integrations with multiple data sources."
"Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature."
"Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
"The solution has good features."
"We like the alert features."
"Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"The dashboard is a valuable feature."
 

Cons

"One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated."
"Lacks in-depth graphs and sufficient AI."
"Regarding joining between queries, merging between two queries that give the same information could be simple, and there are some ways to do that, but if there was something even easier, it would be great."
"The interface is not well-liked by my customers. Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs."
"Trigger limits are difficult to see in a graph."
"I would give it a ten if it were much simpler for users who just want to get a simple objective in Grafana and are not experienced with technical configuration."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"Its UI features to create charts can also be improved. Some features could have a link to the documentation."
"The solution is pricy and has room for improvement."
 

Pricing and Cost Advice

"I give the price an eight out of ten."
"We are using the open-source license."
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"It's free of cost; it operates as an open-source tool."
"I am using an open-source version"
"Since Grafana is an open-source solution, it is free of cost."
"​Grafana is free and open source.​"
"My company uses the open-source version of Grafana, so it's free."
Information not available
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
864,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
9%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
The whole AI capability would be useful for Grafana in the future, and while I don't think we're mature yet, I would want to see improvements, especially in the tracing part, where following differ...
Ask a question
Earn 20 points
 

Comparisons

No data available
 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Standard Charter, SAS, SK, Mini Stop, AIG, SMBC, Prudential, Samsung, 3M, Meritz, LG, CJ, Pasco, Metr Asia Capital
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: July 2025.
864,053 professionals have used our research since 2012.