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Grafana vs JenniferSoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
No ranking in other categories
JenniferSoft
Ranking in Application Performance Monitoring (APM) and Observability
74th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 5.2%, down from 6.3% compared to the previous year. The mindshare of JenniferSoft is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Grafana5.2%
JenniferSoft0.2%
Other94.6%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Julian-Lewis - PeerSpot reviewer
Has provided real-time views and integrated insights across diverse data sources
The most valuable feature is Grafana's ability to plug in data or events and monitoring data from any kind of source. The graphing capability is what I use the most. I have made use of Grafana's customizable dashboards and templating features. These features have enhanced my data visualization and analytical processes by enabling me to give real-time views to our end-users of what they're doing or what their service is doing. The historical and trend data allow people to pull up data from Grafana and from whatever source to display it and examine how an environment is being used. I have employed real-time metric visualization capabilities for monitoring and real-time views. These dashboards can also be used as historical views, pulling out more data. The effectiveness of Grafana in delivering real-time notifications through its alerting system is quite good. The widgets are able to highlight errors if they happen in real-time on the dashboard. The alerting functionality is improving. I generally tend to use the monitoring tool for alerting rather than Grafana, but I have had to use Grafana occasionally without any issues.
ML
Easy to deploy, stable, and scalable
I use JenniferSoft to monitor the performance and transaction traces of our applications The most valuable feature of the solution is the ability to divide the authorization of users because a lot of the people in our organization have different authorizations. The dashboard is a valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.​"
"Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature."
"Almost any kind of visualization is possible with Grafana and all dashboards are configurable."
"It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
"Grafana's best features are live monitoring and alerts."
"It integrates well with other solutions."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"It is a stable, reliable product."
"The dashboard is a valuable feature."
 

Cons

"Writing queries can be a bit difficult because the syntax must be maintained."
"More dashboard is required, out-of-the-box, for OpenNMS."
"The solution has room for improvement with a better API to help automate the construction of the dashboards easier."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"I have a problem with Grafana in the area of documentation."
"The solution should include online support."
"The solution must provide tutorials and guides."
"Grafana could consider building its own metrics system to eliminate the reliance on other tools like Prometheus, providing a one-stop solution."
"The solution is pricy and has room for improvement."
 

Pricing and Cost Advice

"We are using the open-source license."
"You need to purchase the solution's license for its commercial use."
"​Grafana is free and open source.​"
"I use the open source model so it is free."
"I am using an open-source version"
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"I give the price an eight out of ten."
"The solution is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
The whole AI capability would be useful for Grafana in the future, and while I don't think we're mature yet, I would want to see improvements, especially in the tracing part, where following differ...
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Comparisons

No data available
 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
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