Grafana Enterprise Stack vs Loom Systems comparison

Grafana Labs and ServiceNow are both solutions in the IT Infrastructure Monitoring category. Grafana Labs is ranked #13 with an average rating of 8.6, while ServiceNow is ranked #60. Grafana Labs holds a 1.1% mindshare in IM, compared to ServiceNow’s 0.6% mindshare. Additionally, 92% of Grafana Labs users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.

Grafana Enterprise Stack

Read 14 Grafana Enterprise Stack reviews

1,380 Views
1,366 Comparison Views

92% willing to recommend

Loom Systems

Read 4 Loom Systems reviews

739 Views
562 Comparison Views

80% willing to recommend

Grafana Enterprise Stack

Loom Systems

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Executive SummaryUpdated on Oct 9, 2024

Loom Systems and Grafana Enterprise Stack compete in the data monitoring and analysis category. Grafana Enterprise Stack seems to have the upper hand due to its expansive feature set.

Features: Loom Systems offers predictive analytics, automated insights, and proactive issue management to help identify and resolve potential problems quickly. It focuses on automation to streamline processes. Grafana Enterprise Stack provides advanced visualization capabilities, numerous data source integrations, and a broad range of use-case support, which helps in detailed data analysis.

Room for Improvement: Loom Systems could enhance its visualization options and increase integration capabilities with various data sources. There is also room for improvement in documentation and user interface intuitiveness. Grafana Enterprise Stack could improve by offering more competitive pricing and enhanced customer support. It could also reduce its complexity for simpler use-case scenarios.

Ease of Deployment and Customer Service: Grafana Enterprise Stack offers comprehensive documentation and a flexible architecture suitable for on-premises and cloud environments. Loom Systems requires less manual configuration and benefits from strong customer service to facilitate the setup process. Grafana provides a flexible model beneficial for complex environments, while Loom Systems ensures quicker implementation and faster inquiry resolution.

Pricing and ROI: Loom Systems has a lower initial setup cost, making it attractive for budget-conscious organizations seeking immediate ROI. Grafana Enterprise Stack, though higher in initial cost, offers an extensive feature set that promises a longer-term ROI. Each provides value, with Loom Systems focusing on cost-effective solutions and Grafana on long-term investment benefits.

To learn more, read our detailed Grafana Enterprise Stack vs. Loom Systems Report (Updated: January 2026).

Buyer's Guide

Grafana Enterprise Stack vs. Loom Systems

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Grafana Enterprise Stack

Ranking in IT Infrastructure Monitoring

13th

Average Rating

8.4

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Loom Systems

Ranking in IT Infrastructure Monitoring

60th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Anomaly Detection Tools (4th)

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 1.1%, up from 0.7% compared to the previous year. The mindshare of Loom Systems is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Grafana Enterprise Stack	1.1%
Loom Systems	0.6%
Other	98.3%

IT Infrastructure Monitoring

Featured Reviews

Rajan M

Test Lead at Calpine Group

Efficient monitoring and alerting enhance operational insights

With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.

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Keerthi Kumar Sangaraju

Technology Manager at a tech services company with 10,001+ employees

Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident

What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very easy to deploy and integrate with any application or infrastructure layer."

"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."

"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."

"Our productivity has improved with its use."

"Grafana's full observability stack, known as LGTM, is highly valuable."

"Grafana Enterprise Stack is a powerful open-source platform with robust capabilities in data visualizations, dashboard creations, and alerting."

"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."

"The ability to graph actual, live, or on-the-fly activity is valuable; it is an added value to work with Grafana Enterprise Stack and to display results or logs, which are huge in nature, in graphical characters."

More Grafana Enterprise Stack pros

"The RFS portion of the solution is the product's most valuable feature."

"You can develop your own apps within Loom, and they can be configured very simply."

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."

"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."

Cons

"The solution should include integration with Power BI."

"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."

"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."

"The connection between metrics, logs, and traces could be improved."

"They could use more small tutorials to explain a bit about how Grafana works."

"Grafana Enterprise Stack is complex and not easy or simple."

"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."

"The tool needs to show only fewer updates."

More Grafana Enterprise Stack cons

"The change management within the solution needs to be improved. There needs to be more process automation."

"The reporting is a bit weak. They should work to improve this aspect of the product."

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"

"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."

Pricing and Cost Advice

"I use the tool's free license."

Information not available

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Top Industries

By visitors reading reviews

Energy/Utilities Company

18%

Financial Services Firm

15%

Manufacturing Company

10%

Computer Software Company

10%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	7

No data available

Questions from the Community

What do you like most about Grafana Enterprise Stack?

The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...

See all answers

What needs improvement with Grafana Enterprise Stack?

I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...

See all answers

What is your primary use case for Grafana Enterprise Stack?

I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...

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Product Reports

Buyer's Guide

Grafana Enterprise Stack

January 2026

Download Grafana Enterprise Stack product report

Buyer's Guide

IT Infrastructure Monitoring

December 2025

Download Loom Systems product report

Overview

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications.

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

ServiceNow

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica

Buyer's Guide

Grafana Enterprise Stack vs. Loom Systems

January 2026

Free Report: Grafana Enterprise Stack vs. Loom Systems

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