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Google Cloud Speech-to-Text vs IBM Watson Speech To Text comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Cloud Speech-to-Text
Ranking in Speech-To-Text Services
2nd
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
IBM Watson Speech To Text
Ranking in Speech-To-Text Services
6th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Speech-To-Text Services category, the mindshare of Google Cloud Speech-to-Text is 16.9%, down from 25.4% compared to the previous year. The mindshare of IBM Watson Speech To Text is 4.5%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Speech-To-Text Services
 

Featured Reviews

Venkatesh C S - PeerSpot reviewer
Easy to learn but needs to improve in the area of the multi-language support offered
Speaking about the tool's multi-language support, I can say that Google supports more languages than any other cloud provider. I have not experienced any difficulties or challenges integrating Google Cloud Speech-to-Text into our company's workflow. I would suggest others choose the model correctly. For example, you must use a telephony model whenever it is a phone call or something that has been recorded. You can just go to the console and create it first, and then you'll have the entire code on the right side so that you can directly use it in your workflow. The tool is easy to learn. Considering that the tool is not accurate when it comes to native language, especially if you are going for some regional languages in India where there are more than 100 languages, I feel that the tool doesn't support regional languages, but it supports the most widely spoken languages, so only certain areas are accurate. If the call has been placed on hold, there are some deviations. I rate the tool a seven out of ten.
reviewer964722 - PeerSpot reviewer
Easy to understand, configure, and use
I would recommend it. IBM has several other solutions that can connect to it, so no need to buy different pieces from several providers. If you want to find a good solution for the customer and put some translation tool or machine learning for text understanding and so on, you can get this from IBM. It can be a one-stop shop for a good solution. I would rate this solution an eight out of ten. It has good quality, and it's easy to work with.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would suggest Google Cloud Speech-to-Text to others, primarily for the speaker diarization feature."
"During the time I used Google Cloud Speech-to-Text, it was very impactful to the organization as it made our tasks much easier to perform."
"The implementation is simple, and the outputs are very accurate and crisp."
"Google Cloud Speech-to-Text helps to keep my team more productive."
"You could dictate a bunch of stuff, and then you can get ChatGPT or something to clean it up."
"We've found the solution scales well."
"The product's initial setup phase is very easy."
"It was easy to understand, easy to configure, and easy to use."
 

Cons

"The one thing that I find is when I often use specialized terms, and the solution doesn't know them."
"The tool's telephony model does not produce accurate results."
"Sometimes, speaker diarization is affected, leading to incorrect speaker identification."
"Google Cloud Speech-to-Text's trial experience could be improved by adding some extra minutes in the trial version."
"Given the numerous accents and dialects in India, Google Cloud Speech-to-Text could improve its handling of Indian accents."
"The multilanguage support for the chatbot needs to be better."
"Since it is a paid service, it is very difficult to access if a user does not have the credentials. Also, we have to create the API keys and secret keys repeatedly to maintain authentication and privacy."
"The quality needs to be updated. For speech to text, support for additional languages can be included. For example, support for the large markets in Eastern Europe, such as Polish or Romanian, would be nice."
 

Pricing and Cost Advice

"The tool's cost is also very low. The tool is cheaply priced. It charges around 0.13 INR per call with a duration of five minutes."
"Cost-wise, I would say it is all-inclusive in the payment made to Google."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
8%
University
8%
Manufacturing Company
6%
Computer Software Company
31%
Government
15%
University
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Google Cloud Speech-to-Text?
Google Cloud Speech-to-Text helps to keep my team more productive.
What is your experience regarding pricing and costs for Google Cloud Speech-to-Text?
When scaling Google Cloud Speech-to-Text for public use, it may incur some charges, which is reasonable for a service. It would be beneficial if a free version were available for students who want ...
What needs improvement with Google Cloud Speech-to-Text?
The major challenge with Google Cloud Speech-to-Text is that not every call is clear. Our representative may be in a silent environment, but the client can be anywhere. We need to manage background...
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Overview

 

Sample Customers

Home Depot, Paypal, Target, HSBC, McKesson
American Airlines, UBank, Bitly, Eurobits
Find out what your peers are saying about Microsoft, Google, Amazon Web Services (AWS) and others in Speech-To-Text Services. Updated: May 2025.
856,873 professionals have used our research since 2012.