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AssemblyAI vs Google Cloud Speech-to-Text comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AssemblyAI
Ranking in Speech-To-Text Services
5th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Google Cloud Speech-to-Text
Ranking in Speech-To-Text Services
3rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Speech-To-Text Services category, the mindshare of AssemblyAI is 6.1%, down from 9.1% compared to the previous year. The mindshare of Google Cloud Speech-to-Text is 14.2%, down from 17.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Speech-To-Text Services Mindshare Distribution
ProductMindshare (%)
Google Cloud Speech-to-Text14.2%
AssemblyAI6.1%
Other79.7%
Speech-To-Text Services
 

Featured Reviews

Khemit Verma - PeerSpot reviewer
Full Stack Developer at a tech services company with 11-50 employees
Accurate transcripts with clear grammar have supported reliable speaker-based dialogue analysis
A few drawbacks I observed in the speaker identification are that in some videos where text and names appear on the video frames, AssemblyAI does not identify the actual speaker name, instead providing generic names such as Speaker A, Speaker B, Speaker C, or Speaker X, Y, Z. AssemblyAI does not identify the real speaker in some audio or video files, just sending Speaker A, Speaker B, or Speaker C. They are not easily identifying speakers in some instances. AssemblyAI does not provide a cloud service; I simply upload the audio file to the API, and they store it somewhere internally to send me the transcription text. For additional functions, the API does not provide video uploading functionality, and I need to convert video to audio first before uploading it to AssemblyAI.
reviewer2252211 - PeerSpot reviewer
Principal Architect & NLP Python Developer at a computer software company with 1-10 employees
Support challenges persist despite audio technology advancements
Google Cloud Speech-to-Text is not entirely accurate, so we have to correct for those errors in our AI software. It uses neural networks, and that stochastic processing is 70% to 75% accurate. It gets it wrong too often, and since I personally work with this, I don't appreciate that. However, they seem to be the best option currently. We have to write our own improvements because their tools to improve transcription accuracy in our domain aren't very powerful. The timestamp technology for recognized words is inadequate, so we don't use it. We understand words based on their meaning, and we have a whole AI engine that does that, which is one of our differentiators from a product standpoint. We didn't use the custom voice creation feature; we just use their voices, which are fine for our purposes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The primary benefit I receive from their product is much more accurate transcription; first, it is a very affordable service, and second, the accuracy is much better compared to other services such as Deepgram or AWS transcription services, which are the main benefits."
"The product's initial setup phase is very easy."
"We've found the solution scales well."
"You could dictate a bunch of stuff, and then you can get ChatGPT or something to clean it up."
"The implementation is simple, and the outputs are very accurate and crisp."
"I would suggest Google Cloud Speech-to-Text to others, primarily for the speaker diarization feature."
"Creating bots helps our IT team save time."
"During the time I used Google Cloud Speech-to-Text, it was very impactful to the organization as it made our tasks much easier to perform."
"Google Cloud Speech-to-Text sounds incredibly natural, which is impressive."
 

Cons

"AssemblyAI should respond more quickly because when I post a ticket, they take too much time to respond to it."
"The tool's telephony model does not produce accurate results."
"The multilanguage support for the chatbot needs to be better."
"Since it is a paid service, it is very difficult to access if a user does not have the credentials. Also, we have to create the API keys and secret keys repeatedly to maintain authentication and privacy."
"Google Cloud Speech-to-Text's trial experience could be improved by adding some extra minutes in the trial version."
"Given the numerous accents and dialects in India, Google Cloud Speech-to-Text could improve its handling of Indian accents."
"The multilanguage support for the chatbot needs to be better."
"Sometimes, speaker diarization is affected, leading to incorrect speaker identification."
"Google Cloud Speech-to-Text is 100 out of 100 when it works, and when it doesn't work, which is fairly often, it gets a zero. It doesn't fail gracefully; it fails in an unexpected way."
 

Pricing and Cost Advice

Information not available
"Cost-wise, I would say it is all-inclusive in the payment made to Google."
"The tool's cost is also very low. The tool is cheaply priced. It charges around 0.13 INR per call with a duration of five minutes."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Comms Service Provider
8%
Healthcare Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What needs improvement with AssemblyAI?
A few drawbacks I observed in the speaker identification are that in some videos where text and names appear on the video frames, AssemblyAI does not identify the actual speaker name, instead provi...
What is your primary use case for AssemblyAI?
I use AssemblyAI only with audio files, not for real-time transcription. I mainly use only US English, and I have not tried other languages. I upload audio files through AssemblyAI API, and they pr...
What is your experience regarding pricing and costs for Google Cloud Speech-to-Text?
Our experience with pricing and licensing for Google Cloud Speech-to-Text is that we didn't have any other viable choices, so we cannot effectively evaluate if it's well-priced or badly priced.
What needs improvement with Google Cloud Speech-to-Text?
Google Cloud Speech-to-Text is not entirely accurate, so we have to correct for those errors in our AI software. It uses neural networks, and that stochastic processing is 70% to 75% accurate. It g...
What is your primary use case for Google Cloud Speech-to-Text?
I can answer questions about my experience with SQL Server as we are trying to capture reviews for SQL Server. We don't use the reporting services within SQL Server; we're using this for heavy-duty...
 

Overview

 

Sample Customers

Information Not Available
Home Depot, Paypal, Target, HSBC, McKesson
Find out what your peers are saying about Deepgram, Microsoft, Google and others in Speech-To-Text Services. Updated: May 2026.
893,311 professionals have used our research since 2012.