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Google Workspace vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
102
Ranking in other categories
Wireless Email (2nd), Cloud Storage (6th), Content Collaboration Platforms (2nd)
Zimbra Collaboration
Ranking in Email Applications
5th
Average Rating
8.0
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Email Applications category, the mindshare of Google Workspace is 22.2%, down from 24.0% compared to the previous year. The mindshare of Zimbra Collaboration is 8.8%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
Muhammad Talha Baig - PeerSpot reviewer
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of Google Workspace is straightforward."
"Google Workspace is an excellent tool for communicating with people, which allows users to collaborate and edit files simultaneously."
"The most valuable feature of the solution is email."
"Users can work anywhere with an internet connection."
"The initial setup is simple."
"Good performance, even on relatively slow connections; no local apps required."
"personally prefer to use G Suite applications, such as Gmail, Slides, and Sheets, because they give you the freedom to share the document you're editing and co-work with other colleagues simultaneously."
"I like everything that Google does. They have good products."
"The most valuable feature of Zimbra Collaboration is email functionality."
"Good email solution and it's open-source."
"The backup and storage management features of Zimbra Collaboration are valuable."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"Network NG Modules are valuable to us."
"The most valuable feature is sending messages as well as text and documents. It's a big solution for us since internal communication is a must in our organization."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
 

Cons

"Integrating Copilot with Google Workspace is slightly difficult."
"The synchronization is a bit of an issue."
"The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort."
"The solution could improve the Google Cloud identity login to laptops that sometimes do not work. The collaboration for Google sites, they are not equivalent to others, such as Sharepoint."
"Some people complain that Google Mail is inflexible. It was advanced 10 years ago, but other solutions are cleaner and clearer."
"The UI could be more graphic and sassy, but otherwise, it is quite functional."
"I'm not sure if Google Drive has a customizing feature, however, if it did, then it would be better."
"I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"The solution’s forums don't have much information or documentation on administration tasks."
"The solution could use more integration with third-party tools."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"The installation is not straightforward, it can take two days for the full implementation."
"The product must be more customizable."
"The antispam and antivirus features are hard to understand on mobile devices."
 

Pricing and Cost Advice

"There are different versions of the solution available, such as premium."
"The price of the solution can vary."
"The pricing is a bit on the higher side than normal. For a basic Google account it costs $100, but Enterprise is %150."
"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."
"We normally purchase the license on a yearly basis."
"Traffic management tools may be required for larger setups and should be included in any pricing calculations."
"The price per client within the business is too high."
"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."
"The solution is not expensive compared to other products."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"Zimbra Collaboration offers a good price-to-feature ratio."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"We pay yearly licenses for Zimbra Collaboration."
"The price of the solution is low."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Educational Organization
8%
Comms Service Provider
7%
Computer Software Company
19%
Comms Service Provider
9%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor expensive. The current cost is approximately seven to ten euros per user per mont...
What needs improvement with Google Workspace?
I do not have any major suggestions for improvement. However, while the security functionalities are similar to those in competitors like Active Directory, they could be optimized for stronger secu...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google Workspace vs. Zimbra Collaboration and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.