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Google Workspace vs Zimbra Collaboration comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (2nd)
Zimbra Collaboration
Ranking in Email Applications
9th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Email Applications category, the mindshare of Google Workspace is 17.7%, down from 18.9% compared to the previous year. The mindshare of Zimbra Collaboration is 6.0%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Google Workspace17.7%
Zimbra Collaboration6.0%
Other76.3%
Email Applications
 

Featured Reviews

Hikmah Hikmah - PeerSpot reviewer
Brand Protection Analyst at Corsearch
Collaborative tools have improved team communication and file organization across projects
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view in the browser. Most of it does not have stable connection because it is based on web view. It would be great if Google Workspace had its own application built into the PC or a desktop application. The operation is a bit different from Microsoft, which makes it difficult for me. For example, with Microsoft, we could easily access the shared mailbox with one URL and have access to it. With Google Workspace, we have to set it up by ourselves inside our own mailbox, which is a bit difficult because of how it operates differently. I think it can be improved more. Currently, guidelines are just in the form of a document that we can read by ourselves. It would be really helpful if the guidelines themselves were built into the environment itself. Since Google Workspace is in web view, maybe that would be possible. That would be more helpful than just reading a document.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are several online forums and a lot of support materials online."
"Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online."
"The product can scale easily."
"Google seems to be a more stable environment than our current on-premise Microsoft solution that we're replacing."
"From a security point of view, Google will alert you if anything strange is happening. They will flag it for you so you are aware."
"Google Workspace is an excellent tool for communicating with people, which allows users to collaborate and edit files simultaneously."
"The stability of the solution is perfect."
"Ability to co-edit and collaborate on content."
"The logs, troubleshooting, and tracking we have found to be the most valuable features, and when we have any issues with lost messages these features are useful because it is very easy to track and log."
"For an SMB, it is a recommendable email solution."
"The backup and storage management features of Zimbra Collaboration are valuable."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"Network NG Modules are valuable to us."
"The configuration is simple."
"The stability is good and keeps getting better with each new update."
 

Cons

"Integration with traditional e-mail clients (Outlook) is not there."
"There are a few issues with the formatting of Google Docs when they get converted to Microsoft docs."
"The UI could be more graphic and sassy, but otherwise, it is quite functional."
"The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."
"Google Workspace doesn't have some of the Excel and PowerPoint presentation functions you get with Microsoft Office."
"The solution could always be more secure, although that doesn't affect me so much."
"The performance speed could be improved when the internet connection is slow."
"G Suite could offer something a little more solid in terms of chat — something that is a little more like Slack and integrates with everything. But, unfortunately, the chat is very basic there. It doesn't offer that many features and feels like it doesn't belong there."
"The log files need to be improved; they need to show us more information because a lot of detail is lacking and that's not very helpful or insightful."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"There can be difficulties resolving problems on the server side when problems arise."
"It does have a few bugs. However, they are small and can be worked around."
"We have had an issue with security."
"We had a couple of issues with stability, but nothing that I couldn't work around or fix myself. Zimbra is a powerful product, but since VMware bought it, changes and bug fixes have been very slow in coming."
"The solution’s forums don't have much information or documentation on administration tasks."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
 

Pricing and Cost Advice

"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."
"The main challenge regarding startups with identity services is you could be on a platform that works well but the services are expensive. For example, Microsoft Azure costs approximately $30 per user which is expensive. You end up choosing a different platform, such as G Suite Enterprise because it is priced reasonably and is less expensive than other solutions."
"Pricing is something concerning. We find the solution very expensive."
"The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our local host and/or other hosting companies that are available on the market, but it is worth it."
"I give the pricing an eight out of ten, with ten being the most affordable."
"There are different versions of the solution available, such as premium."
"It's low in cost as compared to Office 365. There is an annual licensing cost."
"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."
"The price of the solution is low."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"The solution is not expensive compared to other products."
"Zimbra Collaboration offers a good price-to-feature ratio."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Manufacturing Company
11%
Comms Service Provider
8%
Financial Services Firm
7%
Outsourcing Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise16
Large Enterprise29
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Google Workspace?
The company made the decision to migrate, so I'm not sure why specifically. The company is moving the data and the Microsoft subscription is no longer continued, so I have the choice to use Google ...
What needs improvement with Google Workspace?
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view ...
What is your primary use case for Google Workspace?
I have been using Google Workspace for file organizing, including Google Drive, Spreadsheet, Gmail, and Google Form, with most of my usage being in Spreadsheet. I do use Google Groups, which combin...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google Workspace vs. Zimbra Collaboration and other solutions. Updated: November 2026.
921,148 professionals have used our research since 2012.