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Google Workspace vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
Wireless Email (1st), Cloud Storage (7th), Content Collaboration Platforms (2nd)
Zimbra Collaboration
Ranking in Email Applications
10th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Email Applications category, the mindshare of Google Workspace is 15.9%, down from 21.0% compared to the previous year. The mindshare of Zimbra Collaboration is 6.2%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Google Workspace15.9%
Zimbra Collaboration6.2%
Other77.9%
Email Applications
 

Featured Reviews

AR
Assosiate Professor at Palazzo del Mediterraneo
Collaborative work with students has improved but storage limitations and support issues remain
We have Google Workspace, and we use it primarily for Drive to collect items. We categorize folders with topics and material either for students or for research. We use Google Doc to share documents, especially when we assign homework to be corrected for peer correction or classroom correction. With Teams and Microsoft, we use it for collective calls and exam supervision because we use video surveillance through camera with Teams. We use Teams for meetings and to share material with students. The ability to share documents with students and assign them things and correct them in real time has been beneficial. You can verify what they write, and they can contribute and cooperate to create a collective document, which is something that our society nowadays requires. The ability to cooperate, especially those who work with languages and those who work with writing, need to learn how to cooperate. There is co-editing and co-writing, all these sorts of things. I love the fact that I can easily have access to folders that I can categorize and where I can upload research material and teaching material.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use."
"It helps us to design and development our company intranet."
"G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs."
"They are launching more and more features for mobile, which I understand our customers appreciate."
"In terms of email, I could probably do the same things with other programs, however, I find 90% of my usage is Gmail."
"What I like most about Google Workspace is the Google Drive app because you can easily access it from anywhere and from any device. I also find the solution easy to use. It's user-friendly."
"If I'm addressing certain emails from banks — automatic emails, like OTP, etc. — I can create rules and forward that OTP to the specific email IDs. You can create rules and deliver mail to different groups using the forwarding feature. It's handy."
"We find Google Drive and mail useful for our services."
"For a small company, Zimbra Collaboration is good because it is simple, inexpensive, and not very difficult to deploy."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"I think Zimbra is more reliable and competitive than Microsoft because they offer an open-source version."
"Despite sticking with Gmail for over a decade in terms of business, Zimbra have impressed me with some other aspects as well; if the time comes, I would prefer Zimbra to my current solution."
"The product is very stable."
"Good email solution and it's open-source."
"The solution is easy to implement."
"It is the best open source collaboration suite that I know, because it provides high availability and more performance than the other solutions."
 

Cons

"Based on my experience, the technical support is extremely poor. Even as a technical person, I struggle to find appropriate contact numbers or email addresses."
"There are too many steps for sharing pictures."
"I have had issues with my Google Address Book. I have an address book and it is available to everyone, but I cannot add additional users. In Microsoft Outlook, I could easily share certain contacts with other members of my team, but I cannot do so on G Suite."
"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."
"With Microsoft, you can use it on the web version, and you can use Microsoft Outlook. Google has the web version."
"I believe Google Drive has potential for improvement. Enhancements could be made in terms of synchronization and the functionality of the Google Sheets app, particularly in areas like formulas and pivot tables, to make it more comparable to Microsoft Excel. Google Chat needs to make improvements so that we can send Excel and PDFs from the mobile app itself. I would like to see Google Bard integrated with the product."
"We need more functionality with Google Sheets."
"The meeting platform of Google Workspace has room for improvement."
"We have had an issue with security."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"They should enhance its online meeting features."
"The support was lacking in my experience."
"We had a couple of issues with stability, but nothing that I couldn't work around or fix myself. Zimbra is a powerful product, but since VMware bought it, changes and bug fixes have been very slow in coming."
"There can be difficulties resolving problems on the server side when problems arise."
"The solution’s forums don't have much information or documentation on administration tasks."
"Server deployment and the GUI for emails should be better."
 

Pricing and Cost Advice

"We normally purchase the license on a yearly basis."
"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."
"I give the pricing an eight out of ten, with ten being the most affordable."
"I can't recall the exact pricing per user for Google Workspace, but I know it's not that expensive. I'm in a mid-sized company that's able to maintain and afford Google Workspace, so it has competitive pricing, and I would rate its price as four out of five."
"The price of the solution can vary."
"The price of Google Workspace is reasonable. I pay less than 100 a month."
"We pay on yearly basis."
"I rate Google Workspace's pricing five to six out of ten. We do not pay any extra costs."
"The price of the solution is low."
"The solution is not expensive compared to other products."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"The solution is competitively priced."
"We do not pay for licenses to use this solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Outsourcing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
Outsourcing Company
10%
Computer Software Company
8%
Construction Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise15
Large Enterprise29
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Google Workspace?
The company made the decision to migrate, so I'm not sure why specifically. The company is moving the data and the Microsoft subscription is no longer continued, so I have the choice to use Google ...
What needs improvement with Google Workspace?
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view ...
What is your primary use case for Google Workspace?
I have been using Google Workspace for file organizing, including Google Drive, Spreadsheet, Gmail, and Google Form, with most of my usage being in Spreadsheet. I do use Google Groups, which combin...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google Workspace vs. Zimbra Collaboration and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.