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Goliath Performance Monitor vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Goliath Performance Monitor
Ranking in IT Infrastructure Monitoring
61st
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
OpsRamp
Ranking in IT Infrastructure Monitoring
16th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (2nd), AIOps (6th)
 

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of Goliath Performance Monitor is 0.2%, down from 0.3% compared to the previous year. The mindshare of OpsRamp is 2.8%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

networke29316 - PeerSpot reviewer
Monitors well with Citrix, stable, and the support is very responsive
It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"Offers a diversity of features."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"It is a pretty stable solution."
"Most features work fine."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"What I appreciate most about OpsRamp is that while many tools in the market provide standard monitoring, OpsRamp stands out as a differentiator by providing AIOps features, including correlation, deduplication, and automation where we can run RBA scripts on top of created alerts."
"The multi-tenant architecture capability of OpsRamp has helped me streamline and improve the processes within my organization."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
 

Cons

"Issues with generating reports; consistency is not there."
"I would love to be able to tell what ISP the user is coming from."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"An area of improvement would be application monitoring."
"Automation is currently quite complex and needs to be improved."
"OpsRamp cannot be scaled for big and large company deployments."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
 

Pricing and Cost Advice

"The price seems reasonable."
"OpsRamp is a cost-effective solution."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"There is an annual licensing fee to use OpsRamp."
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Top Industries

By visitors reading reviews
Healthcare Company
24%
University
17%
Computer Software Company
11%
Financial Services Firm
10%
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
11%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
 

Overview

 

Sample Customers

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Goliath Performance Monitor vs. OpsRamp and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.