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Glean Platform vs SnapLogic comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Glean Platform
Average Rating
8.6
Number of Reviews
12
Ranking in other categories
Indexing and Search (3rd), Search as a Service (6th), AI Agent Builders (4th), AI Software Development (7th), AI Customer Support (7th)
SnapLogic
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
67
Ranking in other categories
Customer Data Integration (4th), Data Integration (5th), Business-to-Business Middleware (6th), Migration Tools (4th), Process Automation (4th), API Management (8th), Cloud Data Integration (3rd), Data Preparation Tools (6th), AI Development Platforms (15th), Data Migration Appliances (4th), Low-Code Development Platforms (15th), Integration Platform as a Service (iPaaS) (1st), AI Governance (5th), AI Orchestration Frameworks (4th), Agentic Automation (8th), AI Agent Builders (11th), Business Orchestration and Automation Technologies (7th)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
reviewer2810748 - PeerSpot reviewer
Analyst at a financial services firm with 1,001-5,000 employees
Creating low-code agents has transformed policy queries and now saves employees hours daily
What I would like to see is an ease by which I can have different connectors set up. Right now I have to do a lot of back and forth in order to have these connectors enabled. Having them by default on the platform would be very helpful for me. Also, when developing custom actions, having a developer portal where users can track the log of how the requests are being sent to custom endpoints created would be helpful because right now I do not have anything of that nature. It is just a final response that I get and it becomes very difficult to keep track of what is happening in the backend. Also, the latency that the platform offers is a little high right now. What I have noticed is that on a particular query, the user has to wait a long time in order to get responses. If there is a way to reduce this time and improve performance by decreasing the time for responses, that would be very good. I believe that the latency offered is a little high right now. If I can get prompt responses quickly, then that would be a real user experience enhancement. Also, what I have noticed is the problem that developers face when creating custom actions in Glean Platform, where we are not able to keep track of what is happening in the backend. A logger of sorts would be very good so that I can maintain an idea of what is happening in the backend. If that issue is resolved, along with also the issue of having custom connectors available from the start rather than going to Glean Platform and having conversations about the thing, then it would be very good. If these issues are resolved, then it would be a strong 10 out of 10 from me. But as of now, it will be an 8 out of 10. Glean Platform is a very capable platform. It is good for indexing documents and reducing manual workflows by incorporating an element of AI in it. Business usage can be increased as well. The one caveat is if there are developers who are creating actions on Glean Platform, then I must keep an eye on the logging that I have for the platform because interacting with the backend systems becomes very difficult using Glean Platform. Also, what I have noticed is that it is a real challenge in terms of latency as some of the responses may take a little while to load. However, what I have noticed is that the responses are usually very accurate, and so it is a trade-off between speed and accuracy. This is what I would advise to someone who is looking at Glean Platform.
AR
Integration Consultant at a consultancy with 1,001-5,000 employees
Low-code integrations have automated workflows and save time across enterprise applications
They can enhance the error handling and debugging part. Troubleshooting complex pipeline failures can be time-consuming. We are spending a lot of time on error handling. More detailed error messages and root cause analysis tools can be added, which will definitely improve the developer experience. In the Ultra real-time integrations, we can monitor the last execution history of only 100 runs. That can be increased, which would be one of the platform improvements that can really be taken. However, they are doing very well because lots of ChatGPTs and AI assistants have been added in the last two years, which makes a very good effect. SnapLogic is the only platform that provides this kind of visibility to the developers. Anyone, even if they have low experience and are starting their IT careers, can directly jump in and learn SnapLogic. The documentation is very easy to learn. Anyone, even a layman, can refer to that documentation and go through its Snap-pack to understand what configuration has to be done to use this Snap-pack. This makes SnapLogic definitely exceptional in the market. You won't find such comprehensive documentation in other iPaaS tools. The draggable packs truly demonstrate its power in usability. Governance and security are also well in place in SnapLogic, but there are areas for improvement. They can add more granular role and permission controls that provide greater flexibility for large enterprises. For example, if you have to provide access to 70 users in one shot, that can be improved. More improvements in policy enforcement capabilities are possible as well. SnapLogic can improve the data lineage part to achieve better end-to-end visibility into data movement. Also, during validation, we can only see up to 2,000 records currently. They can increase that from 2,000 to 20,000. They can put more visibility on costs and resource visibility, with better reporting on platform usage, processing consumption, and cost optimization opportunities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We work in the business process outsourcing arena, it has improved our organization mainly around freeing up people to do other things and that can be quite large numbers, in the high tens, even hundreds of people that can be freed up to do other work."
"Many tasks take a long time for a person to do them. Automation Anywhere enables us to do those jobs in less time."
"We've shifted platforms a couple of times, and Automation Anywhere is the one that stuck based on end-user experience, the ease of development, and trainability with the tool."
"We do plenty of manual processing every day. This is repetitive work where an employee will come and do the same task. The tool helps us to avoid those repetitive tasks and save dollars."
"The ability to find objects easily through the 'Capture' option saves your time most significantly."
"We have seen more efficient processing and less number of errors due to quality control."
"Automation Anywhere uses a single dashboard that you can access anywhere, and it also provides more insights versus other products, which is an advantage of using Automation Anywhere."
"It helps increase productivity by 20% to 30%."
"Since I have joined, I have built around ninety agents with Glean Platform, and it has saved our organization around twenty-seven hours a week for each user, and it has also positively impacted our ARR."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."
"Life became so easy when we started using Glean Platform."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
"The solution is great due to the fact that it is really flexible."
"Being developer-friendly and having diverse connections has significantly impacted my team and projects."
"The product is easy to use and has many connectivity options."
"SnapLogic has positively impacted my organization as it is my primary automation platform and integrations, touching pretty much all of my major systems."
"The feature I found most valuable in SnapLogic is low-code development. Low-code development has been very useful for simple processes, which is required for business users such as extracting details from a file or getting things reported by calling your web service. Calling your web service also becomes easier with SnapLogic because of the snaps available, so if you have the documentation, you can call an API. You don't have to write all those clients to call an API, so that is another feature I found very easy in SnapLogic. Configuring and managing all the file systems also become very handy with the solution."
"SnapLogic has positively impacted our organization by enabling us to reach our delivery within our timeline."
"SnapLogic is a powerful tool that is easy to use; it is more beneficial, more secure, and more stable compared to other tools I have used previously."
"SnapLogic is a very good tool; usability-wise, it is excellent as well."
 

Cons

"This solution saves us time but there are some things that make it clumsy for the end-users."
"There is an issue with security where users can see the values in the credential vault."
"Debugging can be particularly tricky; identifying the exact reasons for bot failures can be time-consuming."
"The user interface should be enhanced to make things simpler for the user."
"The AA portal should not give us pop-ups every time a bot agent is updated."
"We've had a lot of issues with the installation and performance on a variety of computers, onshore and offshore. Our network bounds multiple domains, and we've had issues there, as well. So, we are looking forward to the web-based development versions."
"The stability could be enhanced."
"I would like it to have AI and ML capabilities."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"Sometimes Glean Platform gets slowed down."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"There are multiple ways in which Glean Platform can be improved."
"Areas for improvement for SnapLogic include enhancing the documentation, especially by providing more complex examples in each Snappack, to cover various use cases that different team members may encounter."
"From our development perspective, we have requested SnapLogic to enhance their SnapGPT to be friendlier, improve documentation capabilities, and enable more Cursor-based type development."
"We'd like there to be more ways for users to get more comfortable and have more experience with the solution to make it easier to use."
"I do think some of the documentation could be improved as it can be a bit hard to parse, and sometimes there are simply not as many examples of things or ways to use some of the snaps as there could be."
"We have hit some snags, but we believe that is more on our CRM side than SnapLogic."
"The dashboards regarding scheduled tasks need further improvement."
"The support is the most important improvement they could make."
"Ultra Pipelines is great in terms of real-time ingestion and real-time jobs but it needs some adjustment."
 

Pricing and Cost Advice

"I've seen the price vary by whether the client is going to scale and adopt a tool."
"We have seen the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions."
"Automation Anywhere is expensive, making it suitable only for enterprise organizations."
"With the rebate processing automation that we did, it has provided us a savings of around an hour or two a person on a daily basis, which is quite a lot of savings."
"Automation Anywhere is cheaper than UiPath and Blue Prism. From a market point of view, Automation Anywhere is reasonable. Any organization can adopt Automation Anywhere."
"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."
"We're paying a monthly subscription fee for the bot and for services. There are no additional costs beyond the standard licensing fee."
"We are currently negotiating a contract. Depending upon that, we will definitely look at increasing usage."
Information not available
"They have pricing/usage tiers that are easy to move up or down."
"From the ROI perspective, the price is extremely high"
"It is a higher initial cost than other easy-to-use integration apps."
"SnapLogic's price is high compared to the other tools available in the market."
"The license model is based on consumption."
"SnapLogic is not expensive. It's reasonably priced."
"The cost with SnapLogic is an annual license and better than Informatica."
"I used the free trial."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Financial Services Firm
14%
Outsourcing Company
13%
Manufacturing Company
11%
Comms Service Provider
8%
Manufacturing Company
11%
Outsourcing Company
11%
Comms Service Provider
11%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise18
Large Enterprise36
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there wa...
What needs improvement with Glean Platform?
In workflow agents, I would prefer that we do not use AI in every step and instead we have a toggle button or somethi...
What is your primary use case for Glean Platform?
I use Glean Platform as an enterprise search tool and I am a power user of agents, so I mostly use this on a day-to-d...
What needs improvement with SnapLogic?
I feel SnapLogic can be improved, particularly on the user interface side. While it is good, I believe we can improve...
What is your primary use case for SnapLogic?
My main use case for SnapLogic is for different projects involving data migrations. We need to migrate data from our ...
What advice do you have for others considering SnapLogic?
SnapLogic is a powerful tool that is easy to use. It is more beneficial, more secure, and more stable compared to oth...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Glean Work AI Platform
DataFlow, SnapLogic Intelligent Integration Platform (IIP)
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Adobe, ADP, BlackBerry, Bonobos, Box, Capital One, Dannon, Eero, Endo, Gensler, HCL, HP, Grovo, HIS, iRobot, Leica, Merck, Sans, Target, Verizon, Vodafone, Yelp, Yahoo!
Find out what your peers are saying about UiPath, Microsoft, n8n.io and others in AI Agent Builders. Updated: November 2026.
921,523 professionals have used our research since 2012.