No more typing reviews! Try our Samantha, our new voice AI agent.

Frontegg vs Microsoft Entra External ID comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Frontegg
Ranking in Customer Identity and Access Management (CIAM)
15th
Average Rating
9.6
Reviews Sentiment
8.7
Number of Reviews
6
Ranking in other categories
Single Sign-On (SSO) (23rd), Authentication Systems (35th)
Microsoft Entra External ID
Ranking in Customer Identity and Access Management (CIAM)
4th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Microsoft Security Suite (14th)
 

Mindshare comparison

As of November 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Frontegg is 2.8%, down from 3.0% compared to the previous year. The mindshare of Microsoft Entra External ID is 3.4%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra External ID3.4%
Frontegg2.8%
Other93.8%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

it_user1660836 - PeerSpot reviewer
DevOps Manager at a computer software company with 11-50 employees
Gives us everything we need to ensure that our customers have a safe and reliable authentication system
It would be nice to have a export button to file with all tenants/users so that in case of a disaster we will have the option to restore the users from file. For security certifications, we need to make sure we can restore all of our products and data in minimal time. We are backing up the data using the API but it will be better to export everything to an external file so in case of a disaster or mistake from our side, we can have the option to reload all the users and assign them to the relevant tenant as fast as possible
Sameh Andrawes - PeerSpot reviewer
IT Manager at Alex Apparels
Identity platform has strengthened policy control, security monitoring, and user management
Not really at the moment, but perhaps when we go deeper into using Microsoft Entra External ID, we may experience some things we may not prefer. However, up to now, we have not encountered anything that I consider a problem or disadvantage. If we apply more features, let's say we applied mobile device management for a few machines, a few mobiles, and some computers, and it worked, but I do not know what will happen when we apply this to the rest of the network, which is 1,500 computers and more than 2,000 mobiles. I do not know what to say regarding new features that could be added to Microsoft Entra External ID. Perhaps we can integrate this with our ERP systems for the HR systems that we are going to have. Perhaps with this integration, we can find this application more practical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their developers were always willing to meet even though we are in very different time zones."
"The MFA policy via Frontegg allows us to enable/disable/enforce the Multi-Factor Authentication policy of our users and to enhance security and adhere to modern standards."
"The frontend side is a major benefit that I am happy I can give my customers from day one, without compromising."
"Frontegg's solution fits us very well, as it removes the extra work of developing, maintaining, storing, and securing all of the user-management platforms."
"SaaS companies like ours can just focus on what matters and not spend time on building SaaS essentials such as audit logs, SSO etc."
"In addition, I was most impressed with Frontegg's quick turnaround to fix bugs and implement feature improvements."
"We like the SSO, permissions and roles, multiple workspaces, and react login components."
"The admin portal layer is super useful and saves valuable front-end development time."
"The impact of having multiple authentication types available significantly helps with security practices using Microsoft Entra External ID."
"It's similar to using a Microsoft account to create accounts on other websites. We are also using Microsoft Entra to monitor which applications our guests are using. This allows us to filter, block, or adjust permissions for these applications as needed for our collaborators."
"The single sign-on access is the most useful feature we use."
"The times that I have gone into it, I found it easy to use and I haven't had any issues with it."
"The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use."
"The experience has been rather good; there are other possibilities, but we made the choice to go with Microsoft, and we have a good experience with that."
"The best features of Microsoft Entra External ID include its unification of B2C functionality and B2E features."
"It's quite easy to manage and monitor."
 

Cons

"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it. It's a minor thing that should be supported."
"We're hoping to see more user management-related features, according to Frontegg's roadmap."
"Frontegg is fairly stable, however, we are looking forward to some promised capabilities, such as more tightly integrated Feature Flag support."
"It would be nice to have a export button to file with all tenants/users so that in case of a disaster we will have the option to restore the users from file."
"We really like the ability to add the same user across tenants. From a UX perspective, the flow can be betterized."
"The PHP SDK is limited. It's not a huge deal as we can just use their web API directly, but it is something to note if you're using PHP.‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎"
"The PHP SDK is limited."
"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."
"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
"The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually hear that Microsoft would not support this."
"There have been a couple of times when it was unavailable because of Microsoft issues, but other than that, I don't remember any problems."
"The cost is very high."
"Microsoft Entra External ID isn't a complete cloud-based account solution, as it must handle internal employees and collaborate with internal Active Directory."
"There is room for improvement in AI technology for Microsoft Entra External ID, particularly in providing detailed alerts."
"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."
 

Pricing and Cost Advice

Information not available
"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
report
Use our free recommendation engine to learn which Customer Identity and Access Management (CIAM) solutions are best for your needs.
920,939 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
11%
Government
10%
Comms Service Provider
9%
Financial Services Firm
13%
Manufacturing Company
11%
Outsourcing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Microsoft Entra External ID?
Microsoft is flexible in the pricing for the product, so I cannot say that it is expensive, but definitely they are flexible in the price lists and their ways of doing payments.
What needs improvement with Microsoft Entra External ID?
Not really at the moment, but perhaps when we go deeper into using Microsoft Entra External ID, we may experience some things we may not prefer. However, up to now, we have not encountered anything...
What is your primary use case for Microsoft Entra External ID?
When I say identity, I mean Microsoft Entra External ID. We have been using Microsoft Entra External ID since the beginning of 2022. I am using it as a client. The purposes for using Microsoft Entr...
 

Also Known As

No data available
Azure Active Directory External Identities
 

Overview

Find out what your peers are saying about Frontegg vs. Microsoft Entra External ID and other solutions. Updated: September 2026.
920,939 professionals have used our research since 2012.