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Frontegg vs Microsoft Entra External ID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Frontegg
Ranking in Customer Identity and Access Management (CIAM)
13th
Average Rating
9.6
Reviews Sentiment
8.7
Number of Reviews
6
Ranking in other categories
Single Sign-On (SSO) (20th), Authentication Systems (34th)
Microsoft Entra External ID
Ranking in Customer Identity and Access Management (CIAM)
5th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (10th), Microsoft Security Suite (16th)
 

Mindshare comparison

As of May 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of Frontegg is 3.0%, down from 5.1% compared to the previous year. The mindshare of Microsoft Entra External ID is 4.5%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra External ID4.5%
Frontegg3.0%
Other92.5%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

it_user1660836 - PeerSpot reviewer
DevOps Manager at a computer software company with 11-50 employees
Gives us everything we need to ensure that our customers have a safe and reliable authentication system
It would be nice to have a export button to file with all tenants/users so that in case of a disaster we will have the option to restore the users from file. For security certifications, we need to make sure we can restore all of our products and data in minimal time. We are backing up the data using the API but it will be better to export everything to an external file so in case of a disaster or mistake from our side, we can have the option to reload all the users and assign them to the relevant tenant as fast as possible
FS
Consultant at Artifield
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some customizable features in their login dialog, but this does not apply to Microsoft Entra External ID, indicating a significant gap between the two. In theory, Entra External ID can support many external identity providers where custom login dialogs could be integrated, potentially via SSO feature coordination, although I have not yet confirmed this. Hence, enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The frontend side is a major benefit that I am happy I can give my customers from day one, without compromising."
"We like the SSO, permissions and roles, multiple workspaces, and react login components."
"Frontegg enabled us to worry less about parts of the system that are not unique to our product, and instead spend more time developing out key value propositions."
"Their developers were always willing to meet even though we are in very different time zones."
"In addition, I was most impressed with Frontegg's quick turnaround to fix bugs and implement feature improvements."
"The admin portal layer is super useful and saves valuable front-end development time."
"Frontegg's solution fits us very well, as it removes the extra work of developing, maintaining, storing, and securing all of the user-management platforms."
"SaaS companies like ours can just focus on what matters and not spend time on building SaaS essentials such as audit logs, SSO etc."
"I have not encountered any stability issues with Microsoft Entra External ID."
"The most valuable feature for me is the firewall capabilities."
"Primarily Microsoft Entra External ID SSO is valuable as it works with everything when it comes to integration."
"Microsoft Entra External ID offers numerous advantages; there's no need to maintain anything on-premises, which results in a significant IT infrastructure cost saving."
"Microsoft Entra External ID is more secure, offering a secure environment."
"Microsoft Entra External ID offers numerous advantages; there's no need to maintain anything on-premises, which results in a significant IT infrastructure cost saving."
"The most valuable feature for me is the firewall capabilities."
"The positive impact of Microsoft Entra External ID on my organization is that it enhances ease of use for the administrative side."
 

Cons

"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it."
"The PHP SDK is limited. It's not a huge deal as we can just use their web API directly, but it is something to note if you're using PHP.‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎"
"We're hoping to see more user management-related features, according to Frontegg's roadmap."
"It would be nice to have a export button to file with all tenants/users so that in case of a disaster we will have the option to restore the users from file."
"It would be nice to have a backup export with all tenant/users so that in case of a mistake we can have the option to restore the users."
"We're hoping to see more user management-related features, according to Frontegg's roadmap."
"We really like the ability to add the same user across tenants. From a UX perspective, the flow can be betterized."
"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it. It's a minor thing that should be supported."
"The support engineers are not as skilled as our engineers. When they say something would not work, or there is no solution, we usually hear that Microsoft would not support this."
"The quality of Microsoft customer support varies. With an enterprise contract, good resources are usually provided, especially in regions like Saudi Arabia or UAE. However, we have faced challenges with support quality, especially in some subcontinent areas where the resources might not be as experienced."
"Single sign-on for external applications such as Oracle could be improved to be a little bit cheaper."
"Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options."
"A common concern among the customers I visit is the unpredictability of Microsoft's costs at every renewal. This is really bothersome for the customer, and I would say it is the worst element I have seen in these years."
"The cost is very high."
"The authentication methods available are very limited, and this presents a weak point."
"Microsoft Entra External ID isn't a complete cloud-based account solution, as it must handle internal employees and collaborate with internal Active Directory."
 

Pricing and Cost Advice

Information not available
"We don't pay separately for Microsoft Entra External ID as it's part of our Microsoft Exchange subscription."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
9%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

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What is your experience regarding pricing and costs for Microsoft Entra External ID?
Microsoft is flexible in the pricing for the product, so I cannot say that it is expensive, but definitely they are flexible in the price lists and their ways of doing payments.
What needs improvement with Microsoft Entra External ID?
Not really at the moment, but perhaps when we go deeper into using Microsoft Entra External ID, we may experience some things we may not prefer. However, up to now, we have not encountered anything...
What is your primary use case for Microsoft Entra External ID?
When I say identity, I mean Microsoft Entra External ID. We have been using Microsoft Entra External ID since the beginning of 2022. I am using it as a client. The purposes for using Microsoft Entr...
 

Also Known As

No data available
Azure Active Directory External Identities
 

Overview

Find out what your peers are saying about Frontegg vs. Microsoft Entra External ID and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.