Fortinet FortiMail vs Microsoft Exchange Online Protection (EOP) comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Sep 6, 2023

We compared Fortinet FortiMail and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.

  • Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.

  • Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.

  • Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.

  • Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.

  • ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. Microsoft Exchange Online Protection has proven to be a profitable investment.

Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.

To learn more, read our detailed Fortinet FortiMail vs. Microsoft Exchange Online Protection (EOP) Report (Updated: March 2024).
768,415 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft Defender for Office 365's most valuable feature is its performance.""The basic features are okay and I'm satisfied with the Defender.""Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks.""Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency.""Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable.""At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us.""Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors.""The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."

More Microsoft Defender for Office 365 Pros →

"After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage.""The number of false positives is minimal.""We found the initial setup to be mostly straightforward.""FortiMail possesses notable strengths, and one key feature is its store-and-forward concept.""It has a very high level of security through special licensing with solutions like FortiGuard, sandboxing solutions in the cloud, and URL rewriting solutions.""They have a feature called CDR, Content Disarm, Reconstruction, click protection, and DLP for encryption purposes.""The most valuable features of this solution are anti-spam, sender reputation, and antivirus.""This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."

More Fortinet FortiMail Pros →

"The initial setup is just a standard process.""It is an easy solution.""It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want.""It has a really nice web-based administration console.""It's all running in the backend, so it doesn't affect the app functionality.""The product's most valuable feature is third-party integrations.""The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use.""I like the product's ZAP feature."

More Microsoft Exchange Online Protection (EOP) Pros →

Cons
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data.""The XDR dashboard has room for improvement.""The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year.""Configuration requires going to a lot of places rather than just accessing one tab.""In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement.""We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice.""The company should focus on adding threats that the solution is currently unable to detect.""One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."

More Microsoft Defender for Office 365 Cons →

"The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime.""High Availability needs improvement.""I would like it if the solution could be more affordable.""What's missing in Fortinet FortiMail is some sandbox information for some of the emails. It's probably configuration-based, where it could be configured on some emails. For example, there was malware in some emails that weren't detected in some of the Fortinet FortiMail sessions, but it should have been configured from my company's end to better catch scam emails, but overall, the solution is okay. At the moment, my company is okay with the current Fortinet FortiMail offerings, but in the past, because of a lack of understanding, my team wasn't able to quickly implement the geographical IP blocking feature. It was time-consuming to implement that feature, but that wasn't a fault of Fortinet FortiMail. The issue was from my team's end, but just by emailing the support team, that issue was resolved, so right now, there isn't any additional feature I'd like added to Fortinet FortiMail.""The web console management interface could be improved.""The Ui isn't that intuitive.""I believe there is room for enhancement in content and web security features.""The product's cybersecurity features could be better."

More Fortinet FortiMail Cons →

"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations.""The solution lacks to elaborate on its spam policies.""The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates.""If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it.""Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful.""Microsoft has some training portals, but more could be developed.""It doesn't protect against everything. We do need protection for, for example, endpoints.""Some features, like encryption, are not available."

More Microsoft Exchange Online Protection (EOP) Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The licensing model for this solution is better because it is based on the box and not the number of users."
  • "It is an expensive product."
  • "The annual cost is $55,000."
  • "Pricing is straight-forward and renewable without complicated pricing structures."
  • "Pricing is based on initial license purchase and use volume."
  • "In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
  • "This is a good solution and value for the money."
  • "If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
  • More Fortinet FortiMail Pricing and Cost Advice →

  • "The price could be lower."
  • "The solution is priced high and could be less expensive compared to other solutions."
  • "The solution is expensive but is backed by Microsoft's reputation."
  • "The price of Microsoft Exchange Online Protection is reasonable."
  • "It is a low-price solution."
  • "Apart from the license fee for the solution, there are no additional costs."
  • "Online Protection is fairly expensive."
  • "The tool's pricing is excellent."
  • More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:FortiMail possesses notable strengths, and one key feature is its store-and-forward concept.
    Top Answer:It could benefit from enhancing its functionality, especially in terms of advanced filtering. Introducing features such… more »
    Top Answer:The initial setup was easy. The configuration process is very straightforward.
    Top Answer:We face challenges with reporting features and the lack of a proper dashboard in Microsoft's portal. There's no… more »
    Top Answer:The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    FortiMail
    Microsoft EOP, MS Exchange Online Protection
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    As cyber attacks become more sophisticated, it is crucial for email security solutions to offer multi-layered protection. Fortinet's proven email security platform, FortiMail, is a comprehensive multi-layered threat protection solution designed to secure users from the full spectrum of email-based threats, which includes zero-day threats, credential impersonation, spam, phishing, malware, and business email compromise (BEC) attacks.

    Fortinet FortiMail offers a variety of deployment models to best fit your organization’s email security needs. On-premises, private or public cloud, or hybrid email environments can be deployed and managed in-house by your team or managed by Fortinet’s data centers. FortiMail also employs virtual machines that provide robust scalability options and flexible deployment of email security infrastructure.

    Fortinet FortiMail Benefits

    Fortinet FortiMail provides your organization with the following benefits:

    • Eliminate message-based threats by using FortiMail’s advanced inspection capabilities before they can harm your users.
    • Flexible licensing ensures that you don’t have to create a license for each user as you scale your network upwards.

    • Achieve regulatory compliance with sophisticated messaging content archiving, quarantining, and routing tools.
    • Stop spam before it takes over your messaging system and network resources, ensuring that your messaging performance remains optimized.

    Fortinet FortiMail Benefits

    Some of Fortinet FortiMail’s top features include:

    • Spam and malware prevention: FortiMail employs advanced techniques and technologies, such as outbreak protection, impersonation detection, content disarm and reconstruction, and sandbox analysis to provide users with high-performing antispam and antimalware tools designed to prevent unwanted bulk email, ransomware, and other targeted attacks.
    • Powerful data loss prevention: Identity-based email encryption and archiving help prevent the loss of sensitive and important information and ensure that your organization adheres to compliance with corporate and industry regulations.
    • Automatic updates: Receive dynamic updates from the FortiGuard subscription services that automatically upgrade your antispam and antivirus functionality using intelligence gathered by Fortinet's dedicated global threat research team.
    • Seamless integration: Integrations with other Fortinet products and external third-party components enable companies to enhance their security by sharing indicators of compromise (IoCs) across a unified security system.
    • Easy email management: Gain full visibility over real-time email traffic with Fortinet FortiMail’s intuitive dashboards, rich reporting features, centralized quarantine tools, and end-user controls. Control email traffic with the solution’s full mail transfer agent and mail-handling capabilities. The solution’s quick-start setup wizard greatly reduces the complexity of deployment and management.

    Reviews from Real Users

    Fortinet FortiMail stands out among its competitors for a number of reasons. Two major ones are its powerful anti-virus tool and its robust spam protection capabilities.

    Flamur P., head of security management at Ipko Telecommunications, writes, "Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is spam filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."

    Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

    With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

    In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

    EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

    Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Magromer Cueros y Pieles S.A.
    Information Not Available
    Top Industries
    REVIEWERS
    Computer Software Company16%
    Manufacturing Company16%
    Comms Service Provider13%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Comms Service Provider17%
    Computer Software Company14%
    Manufacturing Company14%
    Government14%
    VISITORS READING REVIEWS
    Educational Organization44%
    Computer Software Company9%
    Comms Service Provider6%
    Government5%
    REVIEWERS
    Computer Software Company25%
    Retailer13%
    Financial Services Firm13%
    Outsourcing Company6%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government9%
    Financial Services Firm8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business46%
    Midsize Enterprise31%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise54%
    Large Enterprise28%
    REVIEWERS
    Small Business64%
    Midsize Enterprise15%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise55%
    Buyer's Guide
    Fortinet FortiMail vs. Microsoft Exchange Online Protection (EOP)
    March 2024
    Find out what your peers are saying about Fortinet FortiMail vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: March 2024.
    768,415 professionals have used our research since 2012.

    Fortinet FortiMail is ranked 5th in Email Security with 55 reviews while Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews. Fortinet FortiMail is rated 8.6, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Fortinet FortiMail is most compared with Cisco Secure Email, Barracuda Email Security Gateway, Fortinet FortiMail Cloud, Proofpoint Email Protection and Trend Micro Email Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Barracuda Email Security Gateway and Trend Micro Email Security. See our Fortinet FortiMail vs. Microsoft Exchange Online Protection (EOP) report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.