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Fortinet FortiGate-VM vs Fortinet FortiOS comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Fortinet FortiGate offers strong security, cost efficiency, and easy integration, saving organizations up to 30% on data costs.
Sentiment score
3.6
Fortinet FortiGate-VM offers improved security, cost-effectiveness, and scalability, though ROI evaluation may vary among users.
Sentiment score
8.0
Fortinet FortiOS offers competitive pricing, easy scalability, and reliable security, resulting in solid ROI and reduced upgrade costs.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
I observed a fifty to sixty percent reduction in operational costs after migrating to FortiGate VM.
They have a platform that organizes their networks and access effectively.
We haven't used MPLS for over five years now, and it was extremely beneficial to see the changes from MPLS to SD-WAN using Fortinet FortiGate.
Once it is deployed, I do not have to revisit or replace the hardware.
The pricing of FortiOS is competitive and reasonable compared to other leading products such as Palo Alto and Check Point.
Fortinet is strong in terms of cost and compatibility with other vendors.
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate support is generally effective, but some users report delays and issues with complex problem resolution and communication.
Sentiment score
5.9
Fortinet FortiGate-VM support is generally praised for knowledge but criticized for inconsistent response times and effectiveness.
Sentiment score
7.8
Fortinet FortiOS support is helpful but inconsistent, with quick basic solutions, delays on complex issues, and documentation needing improvement.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
The speed of Fortinet's technical support is significantly faster compared to Palo Alto.
Their support is helpful and effective.
The end-user support is delayed at levels L2 and L3.
I would rate them nine or ten out of ten.
Fortinet technical support is very responsive and helpful.
Support engineers sometimes lack eagerness to assist with issues such as the memory problem.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate efficiently scales for SMEs, though hardware upgrades can be challenging, with virtual deployments offering flexibility.
Sentiment score
6.6
Fortinet FortiGate-VM is scalable for small to medium businesses but may face challenges with larger enterprise needs.
Sentiment score
8.6
Fortinet FortiOS offers scalable solutions for varying business sizes, though some hardware upgrades may be needed for expansion.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
Fortinet FortiGate-VM adapts effectively; for example, you have a limited number of VPN connections on VM01, accommodating around 1,000 remote users, and if the customer needs another endpoint, we can deploy VM02 and manage that transition effectively.
Scalability is well-supported, with the notable ability to implement features easily.
It can start with a single core and scale up to a 32-core license for a robust deployment.
When customers' networks grow and needs expand, we can easily switch between models to trade up devices.
It allows for the expansion of users and devices without additional licensing costs.
Fortinet FortiOS is scalable, allowing the addition of users and firewalls as required.
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its dependable stability, minimal downtime, and robust performance, especially with regular firmware updates.
Sentiment score
5.7
Fortinet FortiGate-VM is generally stable and reliable, but requires proper configuration to avoid occasional bugs and instability.
Sentiment score
7.5
Fortinet FortiOS is stable and reliable, outperforming alternatives, with any issues mainly due to configuration challenges.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
The stability of Fortinet FortiGate is excellent.
The product has been very stable, based on my ten to eleven years of experience.
In the past couple of years, they started releasing numerous new features, and things have become somewhat unstable.
While the product is largely stable, it sometimes faces memory issues in specific versions like 11 OE, which can be disruptive.
Stability is a seven out of ten because during version migrations, and sometimes with new versions, Fortinet is not as good.
I would rate the stability of FortiOS as an eight out of ten.
 

Room For Improvement

Users seek improvements in FortiGate's performance, web interface, reporting, documentation, licensing, and training resources.
Fortinet FortiGate-VM needs interface, pricing, support, integration, stability, scalability improvements, plus enhanced customization, flexibility, and third-party compatibility.
Fortinet FortiOS users want improved usability, better management, enhanced security features, and more efficient support, especially for 60D models.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
I am concerned about Fortinet's ability to help us meet regulatory compliance because its optimal functionality requires deploying all solutions within the mesh as Fortinet products.
The API needs better integration to match accounts and objects more effectively.
Fortinet FortiOS faces memory issues, which can lead to unexpected downtimes.
There should be more documentation on how to use the CLI or how to perform CLI versions of tasks that can be done through the GUI.
Compared to other market leaders like Palo Alto and Check Point, FortiOS has many bugs in its initial releases.
 

Setup Cost

Fortinet FortiGate offers robust features at a competitive price but can be costly, especially with licenses; long-term pricing negotiation advised.
Fortinet FortiGate-VM offers competitive mid-range pricing with flexible licensing and valuable features compared to high-cost competitors.
Fortinet FortiOS pricing is moderate and scalable, with renewal costs potentially high despite competitive initial bundling offers.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
FortiGate is priced lower than Palo Alto.
The license for Fortinet FortiGate-VM costs 100K to 150K Philippine pesos per year for VM1 or VM2.
I don't have this experience with Fortinet FortiGate-VM because my colleagues in Germany are reaching better prices than me.
It is an affordable solution for us.
Fortinet products are somewhat pricey, similar to Cisco equivalents, however, they have justified their price point.
I am satisfied with the pricing, licensing, and setup costs of FortiOS, rating it nine out of ten compared to other familiar leading firewalls.
 

Valuable Features

Fortinet FortiGate provides robust security, seamless integration, user-friendly interface, and cost-effective advanced threat management for diverse network environments.
Fortinet FortiGate-VM delivers robust security, ease of use, and cost-effective performance with advanced features for diverse enterprise needs.
Fortinet FortiOS offers ease of use, robust security features, scalability, and cost-effectiveness, ideal for large-scale deployments.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The more integrated we become, the less we spend on solving bugs and issues, allowing us to reduce time focusing on understanding and improving our network.
Fortinet is the only provider to have successfully set up a unified operating system on all its products in the network security ecosystem.
For what we need to do, which is setting up a VPN connection between both sides and using it for SSL VPN connections for remote users, it works effectively and we haven't encountered vulnerabilities.
It is user-friendly when it comes to turning on features, and it has been reliable and effective.
The threat intelligence in FortiOS is very high, and the system is scalable without additional licensing costs.
The solution offers good threat intelligence, which is crucial for our customers' security purposes.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
574
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (2nd), Unified Threat Management (UTM) (1st)
Fortinet FortiGate-VM
Ranking in Firewalls
9th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
137
Ranking in other categories
No ranking in other categories
Fortinet FortiOS
Ranking in Firewalls
21st
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.4%, up from 19.1% compared to the previous year. The mindshare of Fortinet FortiGate-VM is 1.9%, up from 1.6% compared to the previous year. The mindshare of Fortinet FortiOS is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.4%
Fortinet FortiGate-VM1.9%
Fortinet FortiOS1.2%
Other76.5%
Firewalls
 

Q&A Highlights

DL
Mar 23, 2021
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Samuel-Mottet - PeerSpot reviewer
User-friendly, easy to set up, and works very well for SMB customers
We are using VM01 most of the time, as we have more customers, although sometimes we can use VM02. In the EMEA region, we mainly have customers related to Fortinet FortiGate-VM. My favorite capabilities are VM01 and VM02. We use it in a hybrid cloud solution, meaning the customer on-premise is using another technology or the same. It's better for us if they are using Fortinet, and we don't face issues with this solution. For what we need to do, which is setting up a VPN connection between both sides and using it for SSL VPN connections for remote users, it works effectively and we haven't encountered vulnerabilities. It's user-friendly and easy to set up. It's designed with the customer in mind. As someone who is precise, I understand the importance of selling the solution effectively while ensuring it meets the customer's needs. This means that my focus is on gathering customer feedback. It's not just about what I see; it's about understanding the customer's perspective. Customers often want to know how they can use the solution and how to set it up, which is the main concern I address. Fortinet Security Fabric's Real-time Threat Response capabilities are satisfactory; it's a good solution.
Harshama Silva - PeerSpot reviewer
We have improved network security with user-friendly controls and high threat intelligence
FortiOS is very user-friendly and easy to configure for L1, L2, and L3 personnel. Its web filtering, application control, and IPS features are very user-friendly, easy to manage, and deploy. The threat intelligence in FortiOS is very high, and the system is scalable without additional licensing costs. FortiOS allows us to expand the number of users and devices as our network needs grow.
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Answers from the Community

DL
Mar 23, 2021
Mar 23, 2021
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering and such like, they have always been top of the pile there. The GUI is very good, and their product is very user-focused. Fortinet is good for scalability and predictable high throughput (ASICs in the...
2 out of 4 answers
AT
Mar 20, 2021
Hi, Both FT and PA have compelling features for large Enterprises. I would like to add a few good points about Fortinetwhich might be helpful ( from my 13 years of engagement with them as Distributor and Partner) Fortinet:  Have higher throughput; which comes with competitive rates Wide range of models to select to meet your requirement, without spending heavliy Outstanding customer support and very active customer care team Easly available skilled resources from the channel for deployment and post-implementation support  Regards Abhilash
LD
Mar 22, 2021
Hi PaloAlto is better when working on app control feature and special virtual wire links. Execpt that specific point, Fortinet is above. Best Regards, Damien
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
16%
Comms Service Provider
7%
Manufacturing Company
6%
Financial Services Firm
6%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business350
Midsize Enterprise130
Large Enterprise187
By reviewers
Company SizeCount
Small Business70
Midsize Enterprise31
Large Enterprise35
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise13
Large Enterprise23
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigat...
What do you like most about Fortinet FortiGate-VM?
An enhanced security solution for any kind of alert that we have configured.
What do you like most about Fortinet FortiOS?
The SSL VPN is fee for use is most attractive.
What is your experience regarding pricing and costs for Fortinet FortiOS?
I rate the pricing for FortiOS as eight or nine out of ten. It is an affordable solution for us.
What needs improvement with Fortinet FortiOS?
It would be great to see some AI functionality with Fortinet FortiOS. Regarding the initial setup for Fortinet FortiO...
 

Also Known As

No data available
FortiGate Virtual Appliance, FortiGate-VM
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Security7 Networks, COOPENAE
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Fortinet FortiGate-VM vs. Fortinet FortiOS and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.