We performed a comparison between Forcepoint Secure Web Gateway and Trustwave Secure Web Gateway [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The antiviral sandboxing."
"It has protected clients against cyberattacks."
"The customization and control of URL filtering and the integration with other Forcepoint solutions are great features."
"SWG allows me to track internet usage patterns, helping optimize bandwidth and understand how much time each employee spends online."
"Forcepoint Secure Web Gateway has improved our organization through its ease of use."
"The critical role is web URL filtering."
"I have found the simplicity of the solution valuable. The dashboard and reports are good as well."
"Most valuable features are content filtering and monitoring."
"Enables policies on downloads, social networks, and AV plug-ins. These are major threat sources and with the inclusion of AV plug-in, Secure Web Gateway is a better product."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The firewall doesn't have any features because some customers are requesting they will install the firewall without licensing. At this time we cannot go further without licensing. Licensing is a must with Forcepoint Web Security firewalls."
"To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good."
"I'd like to see the solution improve the banded optimization to offer more bandwidth control, similar to what is on offer with Blue Coat."
"There are several issues with the product. Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1. The load-balancing needs massive improvements. The incident lists don’t sync between appliances, they need to be manually edited for each one."
"The documentation is almost too much, it could be laid out in an easier to understand."
"The product could be improved by including a consolidated product that can carry on Forcepoint product email, web, and DLP."
"A feature we wish to see addressed in the next release of Forcepoint Secure Web Gateway involves its administration."
"The technical support team's response time could be improved."
"The default size for database logging should be improved."
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Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews while Trustwave Secure Web Gateway [EOL] doesn't meet the minimum requirements to be ranked in Secure Web Gateways (SWG). Forcepoint Secure Web Gateway is rated 7.8, while Trustwave Secure Web Gateway [EOL] is rated 0.0. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Trustwave Secure Web Gateway [EOL] writes "Enables policies on threats from downloads, social networks, and AV plug-ins". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy and Fortinet FortiGate SWG, whereas Trustwave Secure Web Gateway [EOL] is most compared with .
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