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Folder HelpDesk vs Hiver comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Folder HelpDesk
Ranking in Help Desk Software
68th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Hiver
Ranking in Help Desk Software
63rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Shared Inbox (1st)
 

Mindshare comparison

As of April 2026, in the Help Desk Software category, the mindshare of Folder HelpDesk is 0.3%, up from 0.0% compared to the previous year. The mindshare of Hiver is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Help Desk Software Mindshare Distribution
ProductMindshare (%)
Hiver0.5%
Folder HelpDesk0.3%
Other99.2%
Help Desk Software
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: March 2026.
885,667 professionals have used our research since 2012.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Vacasa, Harvard University, Flexport, Pinterest, HubSpot
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: March 2026.
885,667 professionals have used our research since 2012.