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Folder HelpDesk vs Hiver comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Folder HelpDesk
Ranking in Help Desk Software
64th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Hiver
Ranking in Help Desk Software
51st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Shared Inbox (1st)
 

Mindshare comparison

As of November 2025, in the Help Desk Software category, the mindshare of Folder HelpDesk is 0.3%. The mindshare of Hiver is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Help Desk Software Market Share Distribution
ProductMarket Share (%)
Hiver0.5%
Folder HelpDesk0.3%
Other99.2%
Help Desk Software
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: October 2025.
873,003 professionals have used our research since 2012.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Information Not Available
Vacasa, Harvard University, Flexport, Pinterest, HubSpot
Find out what your peers are saying about ServiceNow, Atlassian, ManageEngine and others in Help Desk Software. Updated: October 2025.
873,003 professionals have used our research since 2012.