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LogRhythm SIEM vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
LogRhythm SIEM enhances detection, response times, productivity, and security posture, offering cost-effectiveness and resource savings for medium-sized organizations.
Sentiment score
3.6
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
5.4
LogRhythm SIEM's support excels in expertise and quick resolutions, earning high satisfaction despite occasional delays.
Sentiment score
5.9
Trellix Helix Connect offers efficient support but some users face delays and expertise issues during company restructuring transitions.
The technical support is good; we have a separate portal for partners, and since we are paying for the service, they provide a response timeframe based on severity—critical issues are addressed within four hours, medium issues within one day, and non-urgent issues may take a couple of days.
Customer support is very helpful and effectively solves my problems.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
7.8
LogRhythm SIEM is highly scalable, easily expands across environments, and integrates well, suitable for medium to large enterprises.
Sentiment score
7.0
Trellix Helix Connect excels in scalability for large enterprises but may be cost-prohibitive for smaller businesses.
LogRhythm SIEM is scalable; it can handle about 200 or 500 devices without much difference.
The scalability of LogRhythm SIEM is good enough, warranting an eight out of ten rating.
LogRhythm SIEM is highly scalable as it has modular components allowing me to expand storage, indexing, or other resources as needed.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
4.7
LogRhythm SIEM is stable with high uptime, strong support, handling large data, though updates may affect stability.
Sentiment score
7.7
Trellix Helix Connect is highly stable and reliable, with minor fixable issues, earning near-perfect user ratings.
LogRhythm SIEM still needs improvement regarding stability, particularly in environments with heavy data consumption.
The platform needs regular updates to fix problems encountered with each quarterly patch and version release.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

LogRhythm SIEM needs improved integration, user interface, automation, scalability, documentation, and compatibility with non-mainstream platforms and Linux.
Trellix Helix Connect needs better integrations, UI improvements, competitive pricing, more cloud connectors, fewer false positives, and domain distinction.
I have noticed some problems with parsing errors, event mismatches, and data mismatching, so ensuring accurate parsing and continuous improvement according to device updates are my basic expectations as a detection engineer.
There is currently no way to determine how much data is being consumed in terms of gigabytes, terabytes, or petabytes from particular devices or environments.
A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, would be beneficial.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

LogRhythm SIEM is cost-effective for enterprises, offering transparent pricing and flexible licensing, yet incurs higher professional service fees.
Trellix Helix Connect is costly, ideal for large enterprises, free for FireEye users, with mixed expense ratings.
I find LogRhythm SIEM affordable, as it is a bit less costly than QRadar.
The license cost is around $10 per MPS.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

LogRhythm SIEM offers advanced threat detection, user-friendly interface, comprehensive log management, and automated alerts for enhanced security efficiency.
Trellix Helix Connect enhances cybersecurity with seamless API integration, automation, AI analysis, and over 400 customizable connectors.
We have enough budget for cloud deployment, but we choose to keep it on-prem to ensure data privacy; cyberattacks are a concern, but data privacy is the foremost priority due to sensitive government information.
The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient.
This helps SOC analysts significantly as they can monitor all log sources through a dashboard, quickly identifying which sources haven't reported within their specified timeframes.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

LogRhythm SIEM
Ranking in Security Information and Event Management (SIEM)
8th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
175
Ranking in other categories
Log Management (14th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
 

Mindshare comparison

As of September 2025, in the Security Information and Event Management (SIEM) category, the mindshare of LogRhythm SIEM is 3.1%, down from 3.6% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
LogRhythm SIEM3.1%
Trellix Helix Connect0.7%
Other96.2%
Security Information and Event Management (SIEM)
 

Featured Reviews

SumitKumar20 - PeerSpot reviewer
Tool consistently aids in effective threat detection and monitoring but could benefit from improved log source management and resource optimization
One major area for improvement in LogRhythm SIEM is the lack of volume measurement capability in terms of storage. There is currently no way to determine how much data is being consumed in terms of gigabytes, terabytes, or petabytes from particular devices or environments. This information is crucial for planning future storage needs and scalability. The system monitor (collector) agent has issues with resource consumption. Even when not actively collecting data, the agent continues to consume significant CPU and memory resources, which can be particularly problematic for small business environments with limited resources. LogRhythm SIEM could improve by adding more default device support. While they have good default settings for devices such as Palo Alto firewalls, custom log sources often require extensive work. Increasing the number of supported devices with built-in policies and functionality would reduce the need for custom work. Competitive SIEM tools often provide more comprehensive coverage for various devices and vendors.
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
10%
Financial Services Firm
8%
Manufacturing Company
7%
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
11%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise38
Large Enterprise83
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
I cannot think of any specific features that LogRhythm SIEM can improve upon since it supports a wide variety of major vendors. However, they need to improve their parsing techniques; the tool shou...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
 

Also Known As

LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about LogRhythm SIEM vs. Trellix Helix Connect and other solutions. Updated: July 2025.
867,021 professionals have used our research since 2012.