Fidelis Elevate vs Lookout comparison

Fidelis Security and Lookout are both solutions in the Endpoint Detection and Response (EDR) category. Fidelis Security is ranked #60, while Lookout is ranked #52 with an average rating of 7.0. Fidelis Security holds a 1.0% mindshare in EDR, compared to Lookout’s 0.8% mindshare. Additionally, 100% of Fidelis Security users are willing to recommend the solution, compared to 75% of Lookout users who would recommend it.

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Executive SummaryUpdated on Sep 9, 2024

Fidelis Elevate and Lookout provide advanced cybersecurity solutions. Lookout appears to have the upper hand due to its comprehensive features, but Fidelis Elevate excels in pricing and customer support.

Features: Fidelis Elevate stands out for threat detection and response, user reviews highlight its effectiveness in identifying sophisticated threats, and valuable customer support. Lookout impresses users with mobile security features, providing extensive coverage across devices, and a richer feature set.

Room for Improvement: Users note that Fidelis Elevate could benefit from a more streamlined setup process, enhanced integration with third-party tools, and user-friendly interface improvements. Lookout users desire better reporting capabilities, more frequent updates, and improved customer support.

Ease of Deployment and Customer Service: Fidelis Elevate is praised for its straightforward deployment, robust customer support, and assistance during setup. Lookout users find deployment manageable but indicate that the support experience can be variable.

Pricing and ROI: Fidelis Elevate is viewed as cost-effective, offering good value for the price with satisfactory ROI. Lookout, perceived as more expensive, is considered worth the investment for its extensive feature set, though some users express concerns about initial setup costs.

To learn more, read our detailed Fidelis Elevate vs. Lookout Report (Updated: August 2026).

Buyer's Guide

Fidelis Elevate vs. Lookout

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of Fidelis Elevate is 1.0%, up from 0.4% compared to the previous year. The mindshare of Lookout is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.7%
Lookout	0.8%
Fidelis Elevate	1.0%
Other	94.5%

Endpoint Detection and Response (EDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Mostafa Ameen

Information Security Engineer at ICT Misr

Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations

The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.

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David Baynton

IT Manager at NHS Trust

Enhanced mobile security with visibility into app and website usage, but installation challenges remain

We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."

"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."

"The information the dashboard provides is very clear."

"It's a perfect solution. It integrates well into the environment."

"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."

"From a single pane of glass, you can easily manage all of your endpoints."

"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."

"The most valuable feature is that you can select remote access of any machine for sandboxing."

More Cortex XDR by Palo Alto Networks pros

"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."

"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."

"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"

"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."

"It is used as our primary in-line IDS/IPS system, replacing FireEye NX, and it catches more, looks at more ports than FireEye NX, and is a scalable appliance, unlike our NX which was saturated and shut itself down."

"The technical support is very helpful."

"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."

"The solution's technical support is perfect, so I rate the technical support a ten out of ten"

More Fidelis Elevate pros

"We have not had any issues with bugs or breakdowns."

"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."

"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."

Cons

"The solution lags to the real-time scenarios here and there."

"The solution lacks real-time, on-demand antivirus."

"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."

"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."

"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."

"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."

"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."

"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."

More Cortex XDR by Palo Alto Networks cons

"The interface bug needs to be squashed once and for all."

"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."

"Configuration, in terms of building the collector and communicating with endpoints, is complex."

"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."

"The reports in the endpoint area of Elevate can be improved."

"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."

"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."

"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."

"The initial setup requires a little bit of experience with configuration."

"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."

"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."

Pricing and Cost Advice

"The pricing is a little high. It is per user per year."

"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."

"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."

"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."

"The price of the solution is high for the license and in general."

"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"It's quite expensive but we can customize it to reduce the price."

"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."

"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."

"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."

"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."

"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."

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Top Industries

By visitors reading reviews

Construction Company

12%

Outsourcing Company

10%

Comms Service Provider

10%

Financial Services Firm

10%

Financial Services Firm

14%

Construction Company

12%

Comms Service Provider

11%

Manufacturing Company

10%

Manufacturing Company

12%

Construction Company

10%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	21
Large Enterprise	54

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	5

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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Earn 20 points

What is your experience regarding pricing and costs for Lookout?

The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.

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What needs improvement with Lookout?

There is nothing we have come across that we've desired.

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What is your primary use case for Lookout?

We use Lookout for mobile devices, such as phones.

See all answers

Comparisons

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Compared 13% of the time

SentinelOne Singularity Endpoint vs Cortex XDR by Palo Alto Networks

Compared 5% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Trellix Endpoint Security Platform vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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CrowdStrike Falcon vs Fidelis Elevate

Compared 10% of the time

Trellix Endpoint Security Platform vs Fidelis Elevate

Compared 6% of the time

SentinelOne Wayfinder Threat Detection and Response vs Fidelis Elevate

Compared 4% of the time

VMware Carbon Black Endpoint vs Fidelis Elevate

Compared 4% of the time

ESET Inspect vs Fidelis Elevate

Compared 2% of the time

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Zimperium vs Lookout

Compared 8% of the time

CrowdStrike Falcon vs Lookout

Compared 5% of the time

Microsoft Defender for Endpoint vs Lookout

Compared 5% of the time

VirusTotal vs Lookout

Compared 4% of the time

Workspace ONE UEM vs Lookout

Compared 3% of the time

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Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

August 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

Fidelis Elevate

August 2026

Download Fidelis Elevate product report

Buyer's Guide

Mobile Threat Defense

August 2026

Download Lookout product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network

CipherCloud

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Fidelis Elevate offers advanced network and endpoint detection with valuable features such as anomaly detection for reduced false positives, customizable alerts, and efficient reporting, providing comprehensive threat response capabilities across multiple platforms.

Fidelis Elevate is trusted for its robust network visibility and remote connection capabilities. It integrates data across network security platforms, supporting endpoint threat response. Businesses rely on it for in-line IDS/IPS systems that exceed competitors by examining more ports. Its use in anomaly detection and fast data searches is appreciated by those seeking complex solutions covering multiple areas, with endpoint script execution and tools for incident response enhancing its offering.

What important features does Fidelis Elevate offer?

NDR for network visibility: Enhances monitoring and threat detection with deep insights.
Live Connect: Facilitates secure remote connections for troubleshooting and support.
Tasks for information gathering: Streamlines endpoint data collection to support analysis.
Anomaly detection: Minimizes false positives, increasing detection accuracy.
Customizable alerts: Tailors notifications for specific threat scenarios.
Efficient reporting: Enables rapid and detailed data searches.

What benefits and ROI can Fidelis Elevate provide?

Comprehensive threat view: Integrates data for a holistic security perspective.
Enhanced endpoint security: Prevents fileless attacks and provides essential evidence.
Efficient incident response: Offers tools aiding quick response across environments.

Fidelis Elevate is implemented across industries for its comprehensive monitoring capabilities. Companies leverage its network visibility and remote connectivity in endpoint and network detection, effectively preventing threats within complex environments. Its holistic integration serves as an essential asset for security analysts focused on incident response.

Fidelis Security

Lookout offers a mobile EDR solution that uniquely addresses the challenges of iOS and Android security, providing comprehensive threat defense and visibility.

By utilizing AI-driven security and behavioral analysis, Lookout identifies and mitigates mobile threats before they escalate. Lookout's mobile threat defense system is tailored for modern risks, protecting employee devices from social engineering attacks such as phishing and smishing. It bridges the gap between mobile and traditional endpoint security, ensuring secure mobile productivity through the world's largest mobile security data set.

What are the key features of Lookout?

AI-Driven Threat Detection: Uses AI to identify and neutralize threats proactively.
Comprehensive Mobile Security: Protects against mobile malware, and network threats.
Behavioral Analysis: Evaluates device activities to detect anomalies and potential threats.
Advanced Social Engineering Defense: Guards against phishing, smishing, and other social engineering tactics.
Risk Alignment: Integrates mobile risk assessment with traditional endpoint security.

What benefits should users expect?

Enhanced Security: Ensures robust protection against emerging mobile threats.
Improved Visibility: Provides real-time insights for effective risk management.
Increased Productivity: Enables secure access to mobile apps and data.
AI-Powered Protection: Delivers smarter and faster threat detection.
Cost Efficiency: Reduces the need for multiple security solutions.

Lookout is widely implemented across industries like finance, healthcare, and government due to its ability to secure sensitive data on mobile platforms. Financial institutions value its proactive threat detection, healthcare providers rely on its compliance capabilities, and government agencies trust its robust defense against sophisticated attacks. Lookout helps organizations maintain security while enabling mobile productivity.

Lookout

Sample Customers

CBI Health Group, University Honda, VakifBank

First Midwest Bank

Information Not Available

Buyer's Guide

Fidelis Elevate vs. Lookout

August 2026

Free Report: Fidelis Elevate vs. Lookout

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