F5 BIG-IP Access Policy Manager (APM) vs LogMeIn Rescue comparison

F5 and GoTo are both solutions in the Remote Access category. F5 is ranked #10 with an average rating of 8.3, while GoTo is ranked #24. F5 holds a 1.4% mindshare in VUS, compared to GoTo’s 1.9% mindshare. Additionally, 88% of F5 users are willing to recommend the solution, compared to 100% of GoTo users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

LogMeIn Rescue and F5 BIG-IP Access Policy Manager (APM) are powerful IT solutions in the remote support and security management category. F5 BIG-IP APM is often considered superior due to its advanced features despite LogMeIn Rescue's more favorable pricing and support.

Features: LogMeIn Rescue offers remote support capabilities, ease of use, and reliable performance. F5 BIG-IP Access Policy Manager (APM) provides robust security features, comprehensive policy management, and high scalability.

Room for Improvement: LogMeIn Rescue needs better integration with other systems, more advanced reporting features, and enhanced current capabilities. F5 BIG-IP APM could improve its intuitive setup process, support for complex configurations, and overall usability.

Ease of Deployment and Customer Service: LogMeIn Rescue is straightforward to deploy and offers excellent customer support. F5 BIG-IP APM, while more challenging to deploy, provides robust assistance and detailed documentation.

Pricing and ROI: LogMeIn Rescue has reasonable pricing with a quick return on investment for resolving remote issues. F5 BIG-IP APM, though more expensive, offers substantial long-term ROI with its comprehensive feature set and enhanced security.

To learn more, read our detailed F5 BIG-IP Access Policy Manager (APM) vs. LogMeIn Rescue Report (Updated: December 2025).

Buyer's Guide

F5 BIG-IP Access Policy Manager (APM) vs. LogMeIn Rescue

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of F5 BIG-IP Access Policy Manager (APM) is 1.4%, up from 1.4% compared to the previous year. The mindshare of LogMeIn Rescue is 1.9%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.3%
F5 BIG-IP Access Policy Manager (APM)	1.4%
LogMeIn Rescue	1.9%
Other	87.4%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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SÜ

SalihUcpinar

Senior Cyber Security Consultant at KoçSistem

Has provided reliable policy controls and secure web access for large enterprises

I consider Cloudflare when evaluating centralized access control features; Cloudflare utilizes multi-factor authentication and full API support, while F5 BIG-IP Access Policy Manager (APM) needs to enhance its API support. I recommend F5 BIG-IP Access Policy Manager (APM) for large companies such as Tüpraş and Ford. Tüpraş is one of the biggest companies in Turkey, along with other customers such as Tofaş, Euroko, Koç Holding, and more. For on-premises deployment, I would rate it a 10. For cloud deployment, I would rate it a seven. I primarily use it on-premises. I rate F5 BIG-IP Access Policy Manager (APM) eight out of ten.

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Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Intune is the user-friendly portal for end users."

"For the price, the features included with Microsoft are appealing."

"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."

"The features I found most valuable in Intune are its user visibility and troubleshooting options."

"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."

"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."

"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."

"Autopilot is a great feature. Most users are looking for a zero-touch deployment."

More Microsoft Intune pros

"The performance of the solution is valuable."

"A lot of features are useful to me, including mostly the authentication, SAML, or SSO, with no sign-on."

"I recommend F5 BIG-IP Access Policy Manager (APM) to others due to its reliability, and it is perceived as critical to security infrastructure."

"F5 BIG-IP Access Policy Manager (APM) provides excellent WAF and bot defense solutions."

"This is a product that is easy to install and integrate, and it is simple to use."

"I rate the overall solution nine out of ten."

"The most valuable feature is the virtual IP creation. It's our most frequently used feature."

"Our organization is small - a college with about 3,500 students. We use F5 BIG-IP Access Policy Manager to protect our site, especially from the Iranian attacks we faced last year. We restrict access to only inside the country."

More F5 BIG-IP Access Policy Manager (APM) pros

"The ability see iOS devices helps us out a lot because the majority of our users are iOS device users."

"it's very easy to use, it's very efficient."

"The initial setup is easy. If you want the desktop program, you just download and install it."

"Our favorite feature is being able to diagnose customers' problems by seeing them on the screen, rather than just over the phone."

"If an issue happens, we're able to log in at the time that it happens and address it , so there's minimal downtime."

"With the product, I have never had an issue with it. I have never had to look up anything or call anyone."

"There’s something called the dial-in so for people that use us all the time, we can have an icon on their screen and they can click that icon and we connect to them."

"Being able to transfer files quickly and easily via the remote file manager."

More LogMeIn Rescue pros

Cons

"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."

"Currently, Microsoft Intune's focus is mainly on Windows, but they can make much more improvement in terms of other platforms."

"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."

"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."

"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."

"Deploying an app can be a complex process due to dependencies."

"Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful."

"No option to do end-to-en macOS management. Slow implementation of policies."

More Microsoft Intune cons

"Regarding price, I'm not directly involved in purchasing, but our CIO thinks the product is very expensive. He's considering moving from the tool to Citrix NetScaler WAF because it's cheaper, and we already have Citrix for VDI. We got NetScaler almost free as part of our VDI deal. Three years ago, I convinced him to use the solution because it's better, but now, with budget constraints, he may want to switch."

"I'd suggest improved documentation integration directly within the GUI. Right now, finding comprehensive documentation often requires going to external websites like the community portal."

"The main improvement needed for F5 BIG-IP Access Policy Manager (APM) is to integrate into the cloud-delivered services from F5."

"The technical support’s response time must be improved."

"In my opinion, the GUI side needs some improvement based on my usage. Sometimes, it doesn't work as efficiently as the CLI side."

"The price of this product can be improved."

"The solution is quite costly."

"Cloud services are something that F5 Access Policy Manager could do better"

More F5 BIG-IP Access Policy Manager (APM) cons

"They need to combine computer and mobile end-user support to be a more streamlined experience."

"Nothing's perfect but I think it's really a great tool just the way it is. The suggestion that I made to them at their user advisory board is that they combine the two products, Rescue and Central, into one because you really should have both. A bunch of the other people in that meeting very much liked that."

"They need to improve their technical support."

"I would like a single sign on for all of our (five) accounts so that I can immediately use an available seat. Right now, I have to try to log in with each account separately, in an attempt to find an available license that is not currently in use."

"The billing team was poor when fixing their billing mistake and customer service was missing in action."

"I occasionally need to reboot my computer after using LogMeIn, due to an issue with IE. It stops responding to keyboard input every once in a while, after disconnecting from a session. A reboot resolves it."

"I do wish there was an application to manage all of the admin properties of the subscription, rather than having to use the web portal."

"You should be able to remote on an iPhone like you remote on an Android. It is not the same experience. Unless you are very savvy on iOS, you are pretty much lost."

More LogMeIn Rescue cons

Pricing and Cost Advice

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."

"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."

"The licensing is on a yearly basis."

"Its price is quite okay. I wish they provide certain additional features with the same license."

"There is a license needed to use the solution and we are on an annual license."

"Even if they charge a premium, they aim to provide equal value."

"The product is expensive."

More Microsoft Intune pricing and cost advice

"Recently, they have simplified the licensing"

"I rate the tool's pricing an eight out of ten."

"The product is very expensive."

"The tool is a little bit expensive."

"It's definitely worth the value."

"The cost of LogMeIn is high... I went with another product that was going to give me savings of 50%. One technician tested it, he gave us the thumbs up. Then once we moved all my technicians to it, but it didn’t work... Trying to move from LogMeIn hindered our performance and productivity and it was not worth the savings."

"The pricing is worth the value."

"The rescue model is licensed by user."

"The pricing is a little on the higher side, though."

"I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry."

"Right now, I'm using ScreenConnect, which is about $45 per technician. Unless I buy LogMeIn with a large license and commit for the long-term and prepay, I will have to pay almost $120 per user a month. It's almost three times the price over the normal price for ScreenConnect, which is very similar in regards to all of the features that LogMeIn Rescue can do."

"The only downside is pricing. I think each technician license is somewhere around $100 or $120 a month now. So if you have a lot of technicians, it can get expensive, for a small business."

More LogMeIn Rescue pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

14%

Manufacturing Company

12%

Government

Computer Software Company

Manufacturing Company

12%

Computer Software Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	121
Midsize Enterprise	47
Large Enterprise	154

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about F5 BIG-IP Access Policy Manager (APM)?

In my opinion, the GUI is perfect with the configuration options provided. F5 BIG-IP has given customization options ...

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What is your experience regarding pricing and costs for F5 BIG-IP Access Policy Manager (APM)?

F5 products are more expensive than other solutions but are valued for their quality and reliability, akin to purchas...

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What needs improvement with F5 BIG-IP Access Policy Manager (APM)?

F5 BIG-IP Access Policy Manager (APM) is not user-friendly and operates slowly. Additional features for architecture ...

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Comparisons

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Compared 10% of the time

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IBM MaaS360 vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 5% of the time

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Ivanti Connect Secure vs F5 BIG-IP Access Policy Manager (APM)

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Compared 5% of the time

Fortinet FortiGate vs F5 BIG-IP Access Policy Manager (APM)

Compared 5% of the time

Citrix Gateway vs F5 BIG-IP Access Policy Manager (APM)

Compared 5% of the time

Microsoft Entra ID vs F5 BIG-IP Access Policy Manager (APM)

Compared 3% of the time

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GoTo Resolve vs LogMeIn Rescue

Compared 14% of the time

TeamViewer Business vs LogMeIn Rescue

Compared 13% of the time

LogMeIn Pro vs LogMeIn Rescue

Compared 12% of the time

LogMeIn Central vs LogMeIn Rescue

Compared 8% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

January 2026

Download Microsoft Intune product report

Buyer's Guide

F5 BIG-IP Access Policy Manager (APM)

January 2026

F5 BIG-IP Access Policy Manager (APM) report

Download F5 BIG-IP Access Policy Manager (APM) product report

Buyer's Guide

LogMeIn Rescue

January 2026

Download LogMeIn Rescue product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

F5 Access Policy Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

F5 BIG-IP Access Policy Manager (APM) is an access management proxy solution for managing global access to the enterprise networks, cloud providers, applications, and application programming interfaces (APIs). Through a single management interface, BIG-IP APM consolidates remote, mobile, network, virtual, and web access.

BIG-IP APM can also serve as a bridge between modern and classic authentication and authorization protocols and methods. For applications which are unable to support modern authentication and authorization protocols, like SAML and OAuth with OIDC, but which do support classic authentication methods, BIG-IP APM converts user credentials to the appropriate authentication standard supported by the application.

BIG-IP APM Benefits:

Ease of use
Flexibility
Ability to integrate with other systems
Security features
Granular access control
Responsive and helpful support team

BIG-IP APM Features:

Support for Identity Aware Proxy (IAP) enabling Zero Trust application access
Context-based authorization with dynamic L4/L7 ACLs
Integration with third-party MFA solutions
DTLS 2.0 mode for delivering and securing applications
SAML 2.0 identity federation support
Support for OAuth 2.0 authorization protocol
SSO support for classic authentication (Kerberos, header- based, etc.), credential caching, OAuth 2.0, SAML 2.0, and FIDO2 (U2F)
AAA server authentication and high-availability
Integration with leading IAM vendor products (Microsoft, Okta, Ping Identity)
BIG IP Edge Client and F5 Access integrate with VMware Horizon ONE (AirWatch), Microsoft Intune and IBM MaaS360
Risk-based access leveraging third-party UEBA and risk engines (HTTP Connector)

Reviews from Real Users

Below are some reviews and helpful feedback written by BIG-IP APM users.

Mahmmoud Rabie, Senior Site Reliability Engineer, writes that BIG-IP APM is "A highly stable solution for load balancing, but the initial setup is complex."

Clyde Livingston, Senior Process Specialist at Telstra, says that BIG-IP APM is "Easy to use, useful access remotely, but lacking stability."

Chris Lam, Senior Solution Consultant at Macroview Telecom Limited, states that BIG-IP APM is "Useful for remote access VPN and VPI integration with VMware.

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

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Sample Customers

Mitchells and Buzzers, Callaway

City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

Buyer's Guide

F5 BIG-IP Access Policy Manager (APM) vs. LogMeIn Rescue

December 2025

Free Report: F5 BIG-IP Access Policy Manager (APM) vs. LogMeIn Rescue

Find out what your peers are saying about F5 BIG-IP Access Policy Manager (APM) vs. LogMeIn Rescue and other solutions. Updated: December 2025.

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